resume sample of business manager

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Business Manager Resume Examples for 2024

As a business manager, your resume is your ticket to getting the job you want. It’s your chance to showcase your skills, experience, and accomplishments, and convince potential employers why you’re the best candidate for the job. But with so many candidates vying for the same positions, how do you make your resume stand out from the rest?

That’s where this article comes in. In this piece, we’ll take a deep dive into Business Manager Resume Examples and explore the various elements that make them effective. We’ll discuss everything from the right format and structure to the essential skills and achievements you need to highlight.

By the end of this article, you’ll have a clear understanding of how to create a compelling and relevant Business Manager Resume that can get you hired.

So, let’s get started!

Key Components of a Business Manager Resume

When it comes to creating a successful Business Manager Resume, there are several key components that should be included. These components not only describe the candidate’s experience and qualifications but also provide a clear understanding of why the candidate is the right fit for the position.

Overview of What a Resume Should Include and Why

A resume is a marketing tool that showcases one’s professional experience, skills, and achievements. It helps recruiters and hiring managers to quickly and easily identify whether an individual possesses the qualifications and experience required for the particular job they are hiring for.

The Business Manager Resume should include the following information:

• Contact information, including name, phone number, email address, and LinkedIn profile URL
• A professional summary that highlights the candidate’s key achievements and objectives
• Work experience in chronological order with the most recent job first
• Education, including degrees, certifications, and any relevant training or coursework
• Skills and qualities relevant to the job, such as leadership, teamwork, and analytical skills
• Any relevant awards, honors or recognition received

Identification of the Crucial Elements of a Business Manager Resume

Some of the key elements that should be included in a Business Manager Resume are:

Professional Summary: A clear and concise summary that highlights the candidate’s key achievements and objectives is essential to grab the recruiter’s attention.

Work Experience: This section should include the candidate’s work history, job title, responsibilities, achievements in each role, and the dates of employment. It should be organized in reverse chronological order.

Education: This section should include the candidate’s degrees, certifications, relevant coursework or training.

Skills: Highlighting the candidate’s technical and interpersonal skills will help to provide a comprehensive understanding of their capabilities relevant to the position.

Discussion of Targeted Objectives and Desired Outcomes

When creating a Business Manager Resume, it is important to have a clear understanding of the targeted objectives and desired outcomes. The objective of the Business Manager Resume should be specific, measurable, achievable, relevant, and time-bound (SMART). The candidate should tailor the objectives to the specific job they are applying for.

The desired outcomes vary from job to job but generally, they include meeting business objectives, driving revenue growth, enhancing team performance, and delivering cost savings. A candidate should identify their relevant achievements that demonstrate their ability to deliver the desired outcomes in their past positions.

A well-crafted Business Manager Resume can help a candidate stand out from the competition and land their dream job. By including the essential components discussed above and tailoring the objectives to the position, the Business Manager Resume can showcase one’s qualifications and achievements, helping to secure that interview.

Resume Formatting and Design

When it comes to crafting a standout Business Manager resume, the importance of the right formatting and design cannot be overstated. Not only does this play a significant role in catching the eye of a hiring manager, but it also effectively communicates your professionalism, attention to detail, and overall brand.

One key decision you’ll have to make is whether to go with a traditional or more creative approach. While a traditional format is always safe, it may not be the most effective approach to showcase your unique talents and experiences. On the other hand, a more creative design can help communicate your versatility and ability to think outside the box, but beware of overdoing it and sacrificing readability.

To make your Business Manager Resume visually appealing and effective, use the following tips and recommended tools and software:

1. Choose a clean, readable font

A clear and readable font is crucial to making your resume visually appealing, and it should be easy to skim for a hiring manager. Recommended fonts include Arial, Calibri, and Helvetica.

2. Use bullet points and white space

Bullet points and ample white space will help break up text and make it easier for the hiring manager to digest important information. Avoid large paragraphs and aim for lists of 3-5 bullet points per section.

3. Incorporate visual elements

Visual elements such as icons, charts, and graphs can help elevate your resume and make it stand out. However, use these elements sparingly and only when they add value to the document.

4. Keep it simple and concise

While visuals can add appeal, it’s important to remember that your resume should not be cluttered or difficult to read. Keep it simple, but ensure that all key information is included.

5. Use professional design tools

To create a polished and professional resume, consider using design software such as Canva or Adobe InDesign. These tools can help you create a stunning resume with little to no design experience.

The right formatting and design can make a significant difference in the effectiveness of your resume. Remember to strike a balance between creativity and readability, and use the right tools to achieve a visually appealing and professional document.

Business Manager Resume Examples: Skills and Qualifications

A Business Manager’s role encompasses multiple responsibilities, from overseeing day-to-day operations to developing and executing long-term business strategies. To stand out among applicants, a candidate must showcase a combination of soft and hard skills.

What Skills and Qualifications Make for an Attractive Business Manager Resume?

An attractive Business Manager Resume should reflect a candidate’s proficiency in managing financial resources, problem-solving abilities, and leadership capacity. Additionally, the candidate should possess excellent communication skills and a team-building mindset.

Highlighting these skills and qualifications will help the resume rank higher in the recruiter’s list.

In-Depth Discussion of the Skills Required for a Business Manager

Soft skills.

Communication Skills: A Business Manager must be able to convey messages efficiently and concisely, both verbally and in writing. Effective communication skills can help them establish trust and maintain good relationships with clients, employees, and stakeholders.

Team Building: A Business Manager should have the skills to create a cohesive team and foster a collaborative work environment. Hence, encouraging teamwork, identifying individual strengths, and weaknesses, and enhancing team members’ skills can foster a positive work culture.

Leadership: An effective Business Manager should inspire, guide and lead by example. They should instill a clear vision and set targets, delegate appropriately, and manage time and resources for the team to succeed.

Hard Skills

Financial Management: A Business Manager’s task includes managing financial resources effectively. Therefore, they should have financial management skills, including budgeting, financial forecasting, cash flow management, and financial reporting.

Problem-Solving: A Business Manager should have the ability to identify, analyze, and solve problems quickly and effectively. Thus, they must have excellent analytical and critical thinking skills to make sound decisions, even under pressure.

Process Improvement: A Business Manager should possess a methodical approach to improve processes, identify inefficiencies, and make improvements. Therefore, they should have the skill to evaluate business processes, implement changes, and monitor effectiveness.

How to Highlight these Skills and Qualifications in a Resume

Here are some tips on how to showcase a Business Manager’s skills and qualifications in their resume:

Emphasize Results: A candidate should highlight the outcome of their work, including achievements, cost savings, and productivity improvements.

Tailor the Resume: A Business Manager should customize their resume for each job application. A tailored resume that aligns with the job description and showcases the relevant skills and experience can increase their chances of being invited for an interview.

Use Keywords: A candidate should use relevant industry keywords in their resume. Hiring managers scan resumes for specific skills and qualifications and may use Applicant Tracking Systems (ATS) to filter job applications.

Use Quantifiable Data: Using quantifiable data helps to make the accomplishments more tangible.

Business Manager Resume Examples: Work Experience

When it comes to crafting a winning resume as a Business Manager, there is no doubt that highlighting your professional work experience is crucial. Employers want to see evidence that you have a track record of success in managing teams, developing strategic initiatives, and driving business growth.

To make the most of your work experience section, start by tailoring it to the specific job you are applying for. Carefully review the job description and identify the key skills and experiences required. Then, highlight relevant achievements from your previous roles that demonstrate your ability to meet those requirements. Use bullet points to make your accomplishments stand out, and quantify your results wherever possible (e.g. “increased sales by 25% in Q2 by implementing new marketing strategy”).

Another tip is to focus on your most recent roles and avoid going into too much detail about positions that are not directly relevant to the job you are applying for. Employers are most interested in your most recent experiences, so try to keep your work experience section concise and targeted.

Here are a few key elements of a well-crafted work experience section for a Business Manager resume:

• Clear job titles and dates of employment
• Brief summary of key responsibilities for each role
• Detailed descriptions of your accomplishments and successes, highlighting your most impressive and relevant achievements
• Use of active verbs to demonstrate your leadership skills and achievements (e.g. “Developed and implemented new sales strategy that resulted in a 30% increase in revenue”)

To give you a better sense of what an effective work experience section might look like, here are a few examples of job descriptions for Business Managers:

Business Manager Job Description 1: Oversee sales and marketing teams for national consumer goods company. Develop and implement strategic marketing campaigns and new product launches. Achievements include increasing sales by 15% in Q4 and achieving 97% customer satisfaction ratings.

Business Manager Job Description 2: Manage day-to-day operations for regional retail chain with 10 locations. Responsibilities include staff management, financial reporting and analysis, and inventory control. Achievements include reducing inventory costs by 20% and improving employee retention rates by 25%.

Business Manager Job Description 3: Lead business development efforts for technology start-up, working closely with founders to secure funding and establish strategic partnerships. Achievements include securing $500,000 in funding from venture capital investors and negotiating strategic partnerships with three leading software companies.

By following these tips and tailoring your work experience section to the job you are applying for, you can make a strong impression on potential employers as a Business Manager.

Business Manager Resume Examples: Achievements

As you build your business manager resume, including your achievements is essential. Business managers should portray themselves as problem solvers, and achievements are one convincing piece of evidence that you can do just that. Your accomplishments illustrate your ability to drive results and create positive impacts within your organization.

When highlighting your achievements on your business manager resume, focus on quantifiable results. Emphasize how you have contributed to the growth of the company, either in terms of revenue, cost savings, or market share. Use numbers, percentages, and other concrete metrics to ensure the hiring manager understands the impact your achievements have made.

Here are some tips on how to highlight key achievements and quantifiable results:

• Use bullet points to draw attention to your accomplishments
• Begin each achievement statement with an action verb
• Highlight achievements related to key job responsibilities
• Prioritize achievements that offer quantitative measurements

Here are some examples of relevant achievements that can be presented on a business manager’s resume:

• Increased Revenue: Developed and implemented a new sales strategy that increased monthly revenue by 20%.
• Improved Profitability: Streamlined procurement costs to save the company $100K annually.
• Expanded Market Share: Launched new product lines that resulted in a 15% increase in market share within two years.
• Led Successful Projects: Managed cross-functional teams to deliver large-scale projects on time and under budget.
• Boosted Employee Retention: Implemented employee engagement programs that led to a 25% reduction in attrition rates.

Business Manager Resume Examples: Education and Certifications

One important section of a Business Manager resume that should not be overlooked is the education and certifications section. This section can provide insight into the candidate’s qualifications and potential for success in the role.

Including education and certifications on a Business Manager resume is important because it demonstrates to potential employers that the candidate not only has the necessary knowledge and skills but is also committed to continuing their education and professional development. It also provides a way to differentiate oneself from other candidates who may not have the same level of education and training.

When it comes to relevant degrees, a Business Manager should have a bachelor’s or master’s degree in business administration or a related field. Other degrees that could be applicable include finance, accounting, marketing, or economics. Certifications such as Certified Manager (CM), Project Management Professional (PMP), and Six Sigma can also be beneficial for a Business Manager to have.

In addition to traditional degrees and certifications, courses in leadership, management, and communication can also be relevant for a Business Manager resume. This can demonstrate to potential employers that the candidate has developed crucial soft skills that are necessary for success in a management role.

When formatting the education section of a Business Manager resume, it’s important to list information in reverse chronological order, with the most recent degree or certification listed first. Each entry should include the name of the institution, the type of degree or certification earned, and the date of graduation or certification.

To maximize the impact of the education section, it’s important to highlight any honors or awards received, such as being on the Dean’s List or receiving a scholarship. Additionally, any relevant coursework or dissertation topics should be noted. It’s important to be concise and only include information that is relevant to the position.

The education and certification section of a Business Manager resume can be a critical component of the document. With the right formatting and inclusion of relevant degrees, certifications, and courses, candidates can showcase their unique qualifications and potential for success in the role.

Tips for Writing a Business Manager Resume

When it comes to creating an effective Business Manager Resume, there are certain do’s and don’ts that you need to keep in mind. In this section, we will go through some of the guidelines and best practices that can help you craft a unique and impactful resume.

Do’s of Resume Writing

The following are some of the best practices that you should follow while creating your Business Manager Resume:

• Customize your resume : Tailor your resume to the job you are applying for, highlighting the skills and experiences that make you the best fit for the position.
• Use bullet points : Use bullet points to highlight your achievements and responsibilities in each job, making it easier for recruiters to scan through your resume.
• Quantify your success : Use numbers and metrics to showcase your achievements and impact in previous roles, such as revenue growth, cost savings, or team performance.
• Include relevant keywords : Use relevant industry-specific keywords throughout your resume to make sure that your application gets through automated screening tools and reaches human reviewers.
• Keep it concise : Keep your resume succinct and to the point, ideally fitting it on one or two pages.

Don’ts of Resume Writing

On the flip side, there are also some common mistakes that you should avoid when creating your Business Manager Resume:

• Don’t include irrelevant information : Avoid sharing personal details, hobbies or interests, or other information that does not add value to your application.
• Don’t exaggerate or lie : Stay truthful and honest throughout your resume, and make sure that you can back up all of your claims and achievements.
• Don’t use generic language : Avoid using cliches, buzzwords, or generic phrases that do not showcase your unique skills and experiences.
• Don’t forget to proofread : Make sure that your resume is free of spelling, grammar, or formatting errors, as they can reflect poorly on your attention to detail and professionalism.

Best Practices for Creating a Unique and Effective Business Manager Resume

To stand out from the crowd and capture the recruiter’s attention, here are some best practices that you can follow while creating your Business Manager Resume:

• Use a professional summary : Add a concise and compelling summary at the top of your resume that highlights your main skills, experiences, and value proposition.
• Focus on achievements : Instead of just listing your job duties, focus on your achievements and impact in each role, using quantifiable metrics and results.
• Tailor your skills : Customize your skills section to showcase the ones that are most relevant to the job, and back them up with examples and achievements.
• Include relevant certifications : If you have any relevant certifications or training programs, make sure to feature them in your resume to showcase your expertise and qualifications.
• Use white space effectively : Make sure that your resume looks clean, organized, and easy to read, using white space, headings, and bullet points.

Business Manager Resume Examples: Review and Analysis

If you’re a business manager, a well-crafted resume can help you stand out in a crowded job market. In this section, we’ll review examples of successful business manager resumes, analyze what makes them effective, and provide tips and insights for adapting these examples to your own unique background.

Analysis of Effective Business Manager Resumes

What makes these resumes effective? Here are a few key takeaways:

Clarity: Each resume is easy to read and understand, with clear headings and bullet points that break up the information.

Relevant information: Each candidate puts the most relevant information front and center, whether it’s their key achievements, educational background, or work experience.

Accomplishments: Each resume includes quantifiable accomplishments that demonstrate the candidate’s impact on previous roles.

Tips for Adapting Business Manager Resume Examples

Here are a few tips and insights for adapting these examples to your own unique background:

Highlight your accomplishments: Hiring managers want to know what impact you’ve made in previous roles, so make sure to include specific, quantifiable accomplishments.

Tailor your resume to the job: Customize your resume for each job you apply to, using keywords from the job description and highlighting the skills and experience that are most relevant to the role.

Keep it concise: Aim for a one- or two-page resume that is easy to skim. Use bullet points to break up dense blocks of text, and focus on the most important information.

A strong business manager resume can set you apart from the competition. By reviewing successful examples and analyzing what makes them stand out, you can create a resume that highlights your own unique strengths and accomplishments.

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Samples › Business Manager

Business Manager Sample

Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.

Not sure how to format your resume? Download our free guide and template .

Business Managers are the leaders of others and their resumes must make an impact. A great way to gain attention as a Business Manager is to list your measurable accomplishments and show how you've made a difference in your company. Below, you'll see an example of how to make an impactful resume that stands out to recruiters.

You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Business Manager resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

City, State or Country if international

Phone | Email

LinkedIn URL

BUSINESS MANAGER PROFESSIONAL

Results-producing Business leader spanning 20+ years showcasing year-over-year improvements in office productivity, operational efficiency, customer service ratings and team collaboration/retention. Strong and decisive Business leader with excellent analytical, organizational, team building and planning skills. Maintains uncompromising focus on high quality standards and bottom-line profit improvement. Effective technical and communication abilities. Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations. Customer service orientated and excellent at performing crisis management and ensuring customer loyalty and increasing bottom line revenues.

CORE COMPETENCIES

Office Administration

Customer Service

Project Management

Staff Supervision

Crisis Management

Operations Management

Training and Development

Time Management

Team Leadership

Budget Management

PROFESSIONAL EXPERIENCE

Business Manager

Castle Management Company Inc | San Ramon, CA | 03/2012 to Present

Responsibilities

Own & manage all facets of organization from conception (startup operations), to the incredible success of the property management business. Key driver in development of an organization-wide strategic planning, vision process, and startup operations of the property management business. Drive sales efforts and shoulder responsibilities of site supervisions, accounting, and project management. Monitor all aspects of the business operations including strategic planning, research, finance, HR, and marketing.

Analyzed problems, formulated options, and presented solutions offering win-win outcomes.

Led efforts to resolve issues with tenants, home repairs, and managed over 200 single family homes.

Aided business development efforts, developed processes, and played a key role in driving revenue growth.

Revenue Growth: $20k/yr → $385k/yr (6+ years) // Property Numbers: 11 → 225 / yr (7+ years).

Business Leader

Carmel Realty Company | Carmel-by-the-Sea, CA | 07/2000 to 03/2012

Provided ongoing management, annual performance reviews, objective-setting and training planning for all direct reports.

Worked with regional business services and finance organizations to develop processes to ensure country level allocation of sales.

Executed on account management processes and tools to expand long-term relationships for J&J that deliver growth opportunities for both parties.

Assisted each affiliate on their marketing and business plans development and implementation.

Provided regional business perspectives to Sales & Market senior leaders.

Cooperated & led other functions to develop business strategies that optimally balance margin with selling effectiveness.

Established and maintained excellent customer relationships within assigned territory.

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

Relevant Coursework: List coursework taken (even include those you are planning on taking)

Awards/Honors: List any awards, honors or big achievements

Clubs/Activities: List clubs and activities in which you participated

Relevant Projects: List 2-3 projects you have worked on

Everything you need to write your business manager resume

 Now that you’ve seen an example of a job winning Business Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Business Manager below.

Let’s start with your resume summary section.

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Business Manager resume example for more information!

Always start with your most recent positions at the top of your resume. This is called  reverse-chronological format , and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

How To Write Your Resume’s Work Experience Section

How To Write Your Resume’s Education Section

Good Skills To Put On Your Resume

Some resumes will include other sections, such as  Volunteer Experience  or  Technical Skills . When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

Process Improvement

Operational Excellence

Staff Retention

Documentation

Departmental Oversight

Communications

Multitasking

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

The bulk of your Business Management resume should be the Work Experience section. While this section should include your relevant job titles, company, and the dates you were employed, it should also include your accomplishments and key skills. For example, let's dissect a bullet point from the resume sample above: • Analyzed problems, formulated options, and presented solutions offering win-win outcomes. This is an effective statement because it demonstrates the practical use of skills such as analysis and problem solving in the context of the job. Soft skills are hard to measure, so providing context is a great way to describe your competency.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our  cover letter tips and examples  for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

Related posts:

ATS Resume Test: Free ATS Checker & Formatting Examples

What Does Relevant Experience on a Resume Mean?

How to Tailor Your Resume to Different Positions

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14 Business Development Resume Examples for 2024

• Business Development Resume
• Business Development Resumes by Experience
• Business Development Resumes by Role

Writing Your Business Development Resume

If a business isn’t growing, it’s stalling. Business development is the foundation upon which company growth is built. To succeed in business development, you need to be creative, a great communicator, and a great salesman (or saleswoman).

You know you’ve got the right skillset for your next job, so you shouldn’t have to be an expert at resume and cover letter writing , too. That’s where we come in!

We’ve analyzed numerous business development resumes and documented what works and what doesn’t to increase your chances of getting an interview. Then, we made these 14 business development resume samples to help you land your next role in 2023. And on top of that, we’ll share our expert resume tips ; we’re here to help you put your best foot forward!

Business Development Manager Resume

or download as PDF

Why this resume works

• Once you have several years of experience, use a reverse-chronological format. That way, hiring managers can see your most recent experience first.
• You can make your resume easier to read by using numbers. Luckily, as a biz dev professional, you can point to a whole host of different metrics to demonstrate your impact (sales, up-sells, conversion rate, and retention).
• We’d also recommend striking a balance between hard skills (Salesforce, Excel, LinkedIn) and soft skills (strategic planning, negotiation, communication).

Business Development Intern Resume

• What does it tell the potential employer, you ask? It could point to a proactive candidate who strives for continuous learning and is able to immerse themselves in the sector to understand intricate market trends—all invaluable skills that can stir up a storm in business development.

Entry-Level Business Development Resume

• Typically we recommend including three to six bullet points per work experience (with two to four total work experiences listed). Still, it’s okay to use eight to ten bullet points when you have only one job or internship. 
• You can title this section “hobbies” or “activities,” and be sure to include things that will impress the hiring manager. For example, if you founded a club or played a sport for many years, that will indicate dedication and good collaboration abilities.

Senior Business Development Manager Resume

• If you want to include four or more work experience entries, make sure you’re concentrating the bulk of your bullet points on your most recent/relevant jobs. 
• You can also try using a different  resume template ; you’d be surprised at the difference a template can make when it comes to fitting content on your page. 
• Try to make each bullet point no more than 200 characters.  If you go over the character count, consider breaking it down into multiple points. 

VP Business Development Resume

• Take note of how Stella lights up her piece with anecdotes of boosting sales by $1.2m at AWeber by penetrating three international markets and driving a total of $870K in new business at Wawa Inc., thanks to her prospecting prowess.

Business Development Assistant Resume

• In this case, working as a coffee barista ties in nicely with the hospitality industry for which you’re applying. Make the connection for recruiters in a career objective statement at the top of your resume.

Business Development Analyst Resume

• Highlighting that you’re a Certified Business Development Professional (CBDP) can be the qualification that bumps your name over the edge to land an interview.

Director of Business Development Resume

• How exactly do you do that? By  formatting your resume  in reverse-chronological format! It shows your career journey, starting with your most recent experience, and showcases how you’ve taken on more responsibilities in your recent years.
• Again, numbers speak louder than words here. Did your team improve their performance as a result of coaching? Did your team allow for expansion into new territories? Try to quantify this impact on your director of business development resume .

Business Development Representative Resume

• Objectives are only two to three sentences long, so you might need some practice making yours concise. We’d recommend looking at objective examples to help
• For example, if you worked in retail, you’ve likely had to help customers find the best product for their needs. This is directly applicable to business development, so include it somehow on your business development representative resume.

Business Development Associate Resume

• Try including numbers like your ROI, reviews, client base, client retention, reduction of client attrition, and other KPI metrics. 
• So, before you hit submit, put yourself in their shoes: set a six-second timer and scan your business development associate resume .
• Take a moment and analyze what stood out to you. Was there anything you’d do differently to get their attention? Take this time to make last-minute changes; you’ll be glad you did!

Business Development Strategist Resume

• Adding some style and creative flair will actually ease readability, provided you don’t go overboard.
• Use at least two contrasting fonts for your headers and body text, and don’t be afraid to experiment with a little bit of color at the top of your page.
• We recommend taking a day or two away from your resume so you can come back with fresh eyes. A cup of coffee before your final review couldn’t hurt, either!

Digital Coordinator Business Development Resume

• We’d recommend using reverse-chronological order to put your most recent experience at the top of the page. That way, hiring managers immediately see what’s important!
• Including an activity like a foreign language demonstrates your drive and dedication to self-improvement. Mentorship activities highlight your interpersonal skills, leadership, and team-building skills. 

Business Development Executive Resume

• The layout of your resume can make or break the flow of your recruiter’s reading experience. So when you’re  formatting your resume , try out a variety of  resume templates  until you find one that spotlights your greatest selling points.
• Include impressive numerical metrics such as team headcounts, portfolio sizes, and client lead generation percentages whenever possible.

International Business Development Manager Resume

• In addition to having metrics in your work experience, let your talents shine in the  skills section of your resume . Include mostly technical skills to really ‘wow’ the recruiter or hiring manager.
• For example, how many accounts did you manage? How many new customers did you bring on within a certain time frame? Did you win any awards? Your achievements are likely more numerous and impressive than you think!

Related resume guides

• Program Manager
• Business Owner
• Account Executive

Formatting your business development resume correctly is more important than you might think. Good formatting ensures your resume is readable, logical, and complete. When your resume isn’t formatted well, it can be difficult for hiring managers to read, hard for ATS to understand, and just not visually appealing. Let’s start by reviewing the key elements of resume formatting, including: 

• Your resume formatting options

Your contact header information

How to ensure the ats and recruiters read your resume.

Your resume format options

Applicants’ preferences for formatting change over time. in 2024, the most popular  resume formats  are reverse-chronological, functional, and combination/hybrid.  

Specific pros and cons for each type of format:

• Reverse-chronological format:  This format highlights your career growth by placing your most recent work experience at the top, leaving your oldest work experience (and likely, least relevant) at the bottom.
• Functional format:  This format is all about highlighting your skills. It’s typically chosen by applicants with employment history gaps.
• Combination/Hybrid format:  This format includes a reverse-chronological structure with equal weight between work experience and skills. 

For business development resumes, we always recommend the use of reverse-chronological formatting. Although the combination format might seem like the best choice, it’s not common, so it can become confusing. Reverse-chronological is the preferred format for hiring managers due to its popularity, readability, and logical flow. 

You should list your name at the top of your resume in the header. Make sure to center it, and use the largest font (around 24-point). Right below your header, include the job title you’re seeking in a slightly smaller font (around 20-point font). Your header is also a great place to have some color, whether it’s for your font or as a pretty background. 

On the right or left side of your resume, somewhere just below the header, you’ll want to include the following in a list using standard font size: 

• Phone number
• City/state (optional)
• Professional links, such as LinkedIn (optional)

It can be hard to visualize what this will look like on your resume, so check out the visual below, or check out other  resume examples  for inspiration on achieving a professional yet visually appealing header. 

It’s not uncommon for a single business developer job posting to receive more than 200 applicants. Hiring teams couldn’t possibly give each applicant careful consideration, so they use ATS, aka applicant tracking systems. This software was created to help hiring teams during the explosion of online job applications.

Hiring managers use ATS to track keywords in your resume and match them to pre-selected words that the hiring team is seeking. If ATS doesn’t think an applicant is a good fit for the job, their resume can be thrown out before any person has a chance to read it.  

Use the following techniques to ensure both ATS and recruiters can read your resume:

• Margins : Use standard one-half to one-inch margins. 
• Fonts:  Keep to the basic professional fonts; no cursive or hard-to-read script! 
• Font size:  Use about 24-point font for your name, 20-point font for your job title, and 10-12 point font everywhere else on your resume. 
• Header names : Keep your font size the same for section headers and body text, but use bold lettering to make your headers stand out. You can also try using all caps to make your section headers easier to see. 
• Skills:  Ensure your skills are highly specialized to the business development job you’re seeking. Always check the  business development job description  to ensure you’ll have enough matching keywords (but never plagiarize). 
• Logical order:  Use reverse-chronological order because it’s the format ATS operates best with, and hiring managers tend to prefer it. 
• One page:  Ensure your resume is exactly one page.

Make the changes above while you’re  building your resume  to help you format your resume correctly for the ATS!

How to Write an Effective Business Developer Resume

We know that  writing an effective resume  can feel like a daunting task. However, it’s not that bad if you go section by section, which is what we’ll help you with in this guide.

We’d recommend having this article open in one tab and your resume in another, so you can go back and forth while making revisions. Now, let’s get into the bulk of actually writing your resume: 

• Using a resume objective or summary statement

How to include your work experience

• Choosing the right skills
• Education and certificates 
• Customizations
• Proofreading your resume

Clearing the confusion: an objective or summary?

Many prospective business developers are rightfully confused by the resume objective and summary . What are they, why are they important, and when should you use one?

This section will answer all of those questions and give you some examples of both resume objectives and summary statements. 

An  objective  is essentially an opening paragraph for your resume. It includes the job title you’re seeking, your years of experience, specific skills that make you a good candidate, and which company you’re applying for. Although objectives aren’t required, it’s a good idea to include an objective if you have limited work experience or are going through a significant career change. 

On the other hand, a summary is a short synopsis of your work experience. The summary emphasizes your skills and how they were used at previous jobs successfully (using metrics). A summary is best-suited for applicants with at least 10+ years of experience in business development. 

Let’s review a few examples of both strong and weak objectives and summaries:

• Analysis: This objective does include years of experience, which is good, but it’s entirely too vague. Make sure you mention a specific job title, several particular skills, and the company’s name. 
• Analysis: This objective is pretty good! It contains a specific job title, years of experience, job-specific skills, and a company name. Hiring managers would be instantly intrigued by this job candidate. 
• Analysis: If your summary is this vague, leave it out entirely and add more work experience instead. 
• Analysis: This summary is specific and demonstrates the applicant’s value through relevant metrics and skills. 

Focus on including two to four job experiences on your business developer resume. We know it can be tempting to include every work experience you’ve ever had. Still, including irrelevant jobs from your teenage years isn’t useful when you have many years of relevant work experience. When you’ve held several job titles,  be choosy about which two to four you include on your resume . 

How to write your work experience descriptions

Make your work experience examples professional, interesting, and impressive. Use action verbs such as “spearheaded,” “orchestrated,” or “developed” to start each of your bullet points, and use active voice throughout (rather than passive). This will ensure that you take ownership of your resume and display confidence. 

You also want to avoid personal pronouns, such as “me” or “I,” in your work experience. The hiring manager knows you’re writing about yourself, so avoid taking up the extra space and dooming your resume to the “unprofessional” pile. You’ll also need to decide on punctuation. You can either end all of your bullet points with periods or leave them off. It’s up to you; just be consistent. Finally, pay special attention to using consistent verb tenses. All of your past experience needs to be in the past tense, and you can choose whether you want to include your current experience in the past or present tense. 

Here are some examples of good business developer resume bullet points that incorporate all of the above advice: 

• Prospected and qualified potential customers with targeted advertising, improving conversion rate by over 20%
• Conducted multi-channel outreach to prospects by leveraging 3 forms of CRM management tools
• Developed marketing campaign featuring educational business material, resulting in $200K net profit

How to quantify your impact as a business developer

One of the most important things you include on your business development resume is metrics. Numbers showcase your job impact in a way that words alone cannot.

Aim to have metrics on at least 50 percent of your bullet points, but don’t be afraid to add more if you can. Here are some of the best ways to leverage metrics when you’re discussing your previous business development roles: 

• Increased revenue:  Arguably, increased revenue is the most important job of a business developer. Highlight how much you’ve increased gross company revenue during your tenure. 
• Conversion rates:  Have customer conversion rates gone up as you’ve adopted new systems for reaching customers? Did you use targeted advertising, answer questions within minutes or hours, or did you use multi-channel outreach to increase conversion rates? 
• Leads:  It’s not just important to tell hiring managers that you increased revenue. Tell them  how  you did it. Perhaps you reached 25 percent more leads through the CRM processes you’ve developed? Maybe you initiated a successful referral program? Or perhaps you’ve collaborated on building social media campaigns? 
• Data analysis:  It’s important to discuss how you’ve utilized data from CRM and related software to get results. Make sure you don’t neglect to mention how your data analysis has improved the ROI for acquisition at your company. 

Using these types of metrics, we created work experience bullet points that could fit any strong business development resume: 

• Crafted a holistic paid acquisition strategy, leading to a 38% ROI for every dollar spent 
• Initiated data analysis processes that enabled a deeper understanding of consumer trends, contributing to the creation of 3 unique metrics to track consumer habits 
• Launched Requests for Proposals (RFPs), collaborating with 19 contractors while meeting 97% of profitability targets and ROIs

How to choose skills for your business developer resume

You must choose the right  skills on your resume  if you want it to be seen by a hiring manager. A successful business development skills section provides insight into your areas of expertise and ensures ATS can find matching keywords on your resume. 

Here are some of the best skills to include on your business development resume:

• ROI and Data Analysis 
• Lead Conversion
• Sales Pitches
• Presentations
• Lead Qualification
• Relationship Building
• Tactful Communication
• Campaigns 
• CRM Salesforce

We’d recommend mostly including hard skills, like “CRM” and “Sales Pitches,” because they’re job-specific, easy to quantify, and focus more on learned abilities. These are the types of skills that demonstrate a clear understanding of the job, and hiring managers actively seek these applicants. These resume skills are some of the best, most sought-after in the business development industry.

Soft skills, such as “time management,” “organization,” and “collaboration,” can play a supporting role in your skills section. They’re important, but harder to quantify and demonstrate, so you should include a few (but not too many) soft skills on your business development resume.

What to know about education, certs, and more

In the field of business development, there are no standardized job qualifications. However, many hiring managers will expect you to have a bachelor’s degree in a relevant field, such as business, management, or marketing. Some jobs may require applicants to hold an MBA or other graduate degrees, but that’s not the norm. 

On the other hand, certifications are incredible inclusions on your resume. Though they’re often not required, Certified Marketing Professional, Blockchain and Digital Marketing Professional, Digital Marketing Specialist, and other credentials as shown in the example below can give you an extra edge with hiring managers. 

We typically don’t advise business developers to include  interests and hobbies on their resumes , but there are some times when it may be appropriate.

A few pointers for when interests and hobbies may be appropriate for your resume:

• Consider including this section if you have minimal work experience. Interests, hobbies, and projects can stand in for work experience! 
• Include unique interests and hobbies if your potential employer values individuality. (For example, a creative company like Nintendo would value knowing you like to sketch in your free time.
• Think about whether your interests, hobbies, or activities demonstrate a high level of commitment and focus. For example, hobbies such as Olympic Powerlifting prove that you’re a results-driven, focused, and dedicated person. 

This candidate hints at soft skills with spot-on activities.

Make your business development resume unique to the job

Remember to tailor your business development resume for every job to which you apply.  It will help ATS recognize keywords and show the employer that you’re genuinely interested in the job. Pay special attention to customizing your resume objective or summary with a specific job title and company name.

Your skills section should also be customized, which you can do by carefully reading the job description. Finally, every bullet point you include should be carefully edited to highlight the most important skills and job duties listed in the job posting. Hopefully, you won’t have to make too many edits, but even if that is the case, this step is essential!

Edit and proofread your resume

You may be tempted to submit your business development resume the second you finish writing it, but stop for a second!

Give yourself a day or two to rest your eyes and brain so that you can proofread your resume with fresh eyes. Send it off to friends and family for edits before  checking your resume  for one final time. You may be surprised to realize you misspelled a few words or used inconsistent punctuation! 

Well on Your Way to Your Next Business Development Job

You should be proud of yourself for reading through this entire resume guide! The hardest part of working on your resume is getting started, and now you’re ready to put in the work and  get your dream business development job in 2024 . Use our  resume checker  to upload your completed resume and check it against our AI-powered tips. On the other hand, if you haven’t started on your resume or want to begin from scratch, use our  resume builder,  which has built-in AI-powered tips and proper formatting to help set you in the right direction. 

Discover business cover letter examples and more.

Tell hiring managers why you’re perfect for the job. Learn how to write a business cover letter with plenty of examples and a free downloadable template.

Your resume provides a high-level overview of your skills and experience — but a cover letter provides the hiring manager with more specific information about why you’re perfect for the job, both as a professional and as a person. A good cover letter can make or break any job application.

When to use a business cover letter.

A resume will only get you so far in a job hunt. Any time you submit a job application, you should include a business cover letter to accompany your resume. Think of it as a proposal to the hiring manager as to why you’re a good fit for the position.

Some clubs and organizations, especially mission-driven organizations, ask for cover letters from prospective members. They might want to see why you’d be a beneficial member who could further their mission before allowing you to join, which is the perfect time for a business cover letter.

Finally, you might want to include a cover letter if you plan to apply for a certification program. Some certifications have prerequisites. A business cover letter, along with your resume, is a great way to showcase your skills and that you’ve met all the requirements to earn the certification.

Download a free business cover letter template.

Not sure where to begin? Whether you’re looking for business cover letter examples for inspiration or want an outline to get started, you can download a free cover letter template online.

Once you download the template, you can convert the PDF to Word to customize the information to suit your skills and experience. You can also edit the PDF online to add text, leave sticky notes, and more.

To give you some ideas, here’s a quick business cover letter example of what you might want to make yours look like:

San Jose, CA | [email protected] | 123-555-4564

Dear Jane Doe, VP of Human Resources

I came across your job posting for an Account Executive on the Company website, and given my extensive business background, I believe I would be an asset to your organization.

For the past seven years, I have worked as an Account Executive for Big Business, LLC., handling dozens of accounts from businesses both domestic and abroad. I have a certification in Business Development from the ALCOP, and I am also proficient with all major project management software, including Jibberjab, Smile, and Wink.

In addition to my business background, I am a strong communicator with experience leading small teams to achieve set goals within projected timelines.

My schedule is flexible, and I would be interested in setting up a time to discuss the Account Executive position further. Thank you for your time, and I look forward to speaking to you.

Tips to write a business cover letter.

A business cover letter is a balancing act between covering as much information about yourself as possible while keeping it short, so it’s easy for hiring managers to read.

Always use professional language. In a business setting , efficiency is key. Hiring managers read through many applications and don’t have time for fluff. Keep your business cover letter short and straight to the point. Highlight your strong points as quickly as possible.

Be sure to proofread your cover letter for mistakes before sending it. Nothing comes off as more unprofessional than a typo in an important business letter.

Once you’re happy with the final result, remember to save your business cover letter as a PDF. PDFs maintain their formatting regardless of device. You can easily convert Word to PDF online to transform your cover letter into a sharable document that’s ready to send to hiring managers.

The best business cover letter format.

There are several differences between generic cover letters and business cover letters. Overall, business cover letters should be more professional, both in tone and layout. Similar to a standard business letter, professionalism and conciseness is key here. But rather than sell products or services, you’re selling your skills and experience.

To keep your cover letter on track, here’s an outline of the important information and sections to include in your business cover letter template:

• Personal information – Start your cover letter with your name, email, and telephone number at the top of the page in a block format. Address or city is optional.
• Date – Every business letter should be dated. Add the date under your contact information.
• Salutation – Greet the hiring manager. Include their name and perhaps even their job title, just to show you’ve done the research.
• Opening paragraph – Explain that you’re interested in the position and how you heard about the opening. Include the exact job title.
• Second paragraph – Provide a summary of your relevant experience and critical hard skills that make you the best person for the job.
• Third paragraph : Briefly discuss the soft skills that would make you an asset to the business and a good team player.
• Closing paragraph : Let the hiring manager know about your availability to discuss the job further. Thank the hiring manager for their time by name.
• Signature – End the letter with a professional signature.

You should also use a business cover letter format that’s clean and in a block format, with a highly legible font. Use single spacing and keep your margins consistent to maintain a business feel. The easier it is for a hiring manager to read your cover letter, the better.

Frequently asked questions.

Should i write a new cover letter for each application.

Each cover letter should be specific to the job you’re applying to. However, you can create a business cover letter template that covers basic information and quickly customize it before applying to a job to save time creating letters from scratch.

How long should a cover letter be?

Your cover letter should be three to four paragraphs, or approximately 250 to 400 words. Always try to keep it to one page.

Is a cover letter the same thing as a CV?

While they are both very similar, a cover letter isn’t quite the same as a CV. CV stands for curriculum vitae, which focuses mainly on academic achievements. Cover letters focus on professional experience. In the business world, cover letters are preferred.

Keep exploring

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Business Analyst Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the business analyst manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Set employee goals and objectives and monitor performance to include performance reviews, individual development planning, as well as performance management
• Interface with the agile development and regular project teams working on risk related development teams (e.g. management, PM, development lead, vendors)
• Perform Quality Assurance of all operational based ERS reporting and provide developmental feedback to the developers
• Manage performance through regular coaching discussions, while providing transparency on where the employees are at from a ratings perspective
• 5) Responsible for the performance of the Business Analyst, including training and performance evaluations
• Request details from scrum teams for assisting the development team with ingestion and ugly record analysis
• Contribute and develop TS’s Knowledge Management & Best Practice function
• Interact with senior CPB business and technology managers
• Provide estimate and communicate cross-functional impact to ensure complete estimate
• Utilize the approved tools to maintain and develop FRDs
• Consults with the business clients to determine system functional specifications
• Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards; recommends solutions
• Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts
• Acts as advisor or coach to new or lower level analysts
• Assist the business with IT problem and/or incident resolution
• Develop IT Portfolio project proposals including comprehensive cost and benefit analysis
• Document current & future-state business processes including task and workflow analysis
• Effectively manage priorities of assigned tasks for multiple projects with multiple due dates
• Lead, review, and approve the work of other business analysts assigned to projects lead by the senior business analyst
• Interact with Project Managers to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business
• Develop use stories as a key communication tool between the business and technical teams
• Enable reporting cycles and ensure quality of report deliverables
• Basic knowledge of consolidation
• Demonstrates strong communication and interpersonal skills including the ability to lead effective meetings, strong listening, presentation and writing skills
• Demonstrates maturity, professionalism, good judgment, initiative, flexibility and creativity in all aspects of professional life
• Strong ability to prioritize work and meet deadlines while delivering high-quality outcomes
• Ability to quickly assimilate and coorelate complex and conflicting information
• Strong knowledge of accounting, finance (P&L and Cash) and IFRS
• Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects
• Strong partnership record and ability to build effective business relationships
• Excellent detailed analysis and design skills

15 Business Analyst Manager resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, business analyst manager resume examples & samples.

• Provide thought leadership as an active member of the CBRM Program Office leadership
• Develop and manage a diverse Business Analyst staff (local and potential offshore resources)
• Develop and execute a Business Analysis strategy in line with Program Office objectives
• Create and maintain detailed Business Analysis procedures and processes; ensure procedures are executed and auditable
• Manage workflow to ensure appropriate project coverage and talent alignment
• Create routine management reporting
• Continuously explore opportunities to improve processes and increase value add to the business; develop risk knowledge/expertise as necessary to engage/advise in project and business decisions
• Build and maintain strong relationships with PMO peers, risk managers and key business and IT stakeholders to ensure quality project execution
• Oversee critical project phases including initial project planning, business requirement definition, and process analysis – effectively resolving and/or escalating issues as they arise
• Engage in all project phases to ensure effective handoffs and cross-team knowledge transfer
• Other responsibilities may include “hands on” requirements/project management of risk-related (or impacting) initiatives
• 10+ years banking or related experience
• 5+ years of business systems analysis experience including project methodology and project life cycle
• Understanding of retail banking, finance, project delivery, release processes
• Experienced manager with proven people/team/leadership and communication skills; a proven track record of staff development
• Experience with complex financial, banking and/or risk applications
• Ability to analyze a problem and provide solutions under tight deadlines
• Independent thinker, self led/directed
• Must have the ability to multi-task in a fast paced environment; adjust readily to multiple demands, shifting priorities and rapid change
• Master’s degree is a plus

Business Analyst Manager, Audience Insights Resume Examples & Samples

• 30% - Provide timely reporting, research, and analysis to measure site health, feature performance, and understand user behavior aimed at improving user engagement and loyalty
• 30% - Contribute to product strategies, monetization strategies, and site optimization by identifying relevant opportunities
• 20% - Work with key stakeholders and the Business Analyst team to gather requirements for data capture and report development
• 20% - Provide leadership, coaching, and training to the BI Business Analyst teams
• Minimum 3 years of data analysis experience, including quantitative and qualitative research and analysis, digital metrics and analytics, and audience measurement
• Minimum 1 year of management experience
• Ability to develop holistic understanding of user behavior by combining and analyzing data from a variety of sources, including web analytics, survey data, and third party data sources
• Ability to communicate at all levels of the organization, including verbal, written, listening and presentation
• Ability to successfully manage and deliver multiple projects in a deadline-driven environment
• Ability to write SQL queries and scripting abilities a plus
• Expert ability in Excel required. Tableau experience highly desirable
• Be able to think strategically and act tactically. Willing to roll up your sleeves and do what needs to be done
• Be a problem-solver, not just a problem alerter. Problem alerters are a dime a dozen. It is easy to sit around and point out the flaws of any system, product or organization. Allrecipes needs problem solvers. Problem solvers are the real innovators in this world

Technical Business Analyst Manager Resume Examples & Samples

• Work with various teams that provide services consumed by the LOB’s to ensure timely project delivery
• Assess process for improvement and recommend enhancements that solve problems
• Bridge the gap between technical and non technical resources to maintain project deadlines
• Direct the efforts of technical resources and project teams to complete initiatives
• Monitor project progress and escalate issues to avoid delay in delivery
• Assist business partners with issues preventing them from completing their work
• Become familiar with IT Control concepts and able to assist LOB partners to comply with required policies
• Convey technical requirements to a broad audience
• Provide leadership and support within the team and our LOB partners
• Help drive quality improvement activities
• Enhance/develop process
• Maintain established controls and monitor for compliance
• 5+ years of business systems analysis experience including project methodology and strong problem solving skills
• 3+ years of experience with SQL
• 3+ years experience with relational databases; Oracle and/or DB2 are preferred
• Strong written/verbal communication skills
• Must have professional experience/knowledge with MS Office (Project, Word, Excel, PowerPoint, Visio, and Outlook)
• Domain experience including business analysis, process evaluation and documentation is required
• Must have experience dealing with multiple levels within an organization
• Must be self motivated and have the ability to work in a team environment
• Experience with Data Security, a plus
• Experience with Audit and Compliance, a plus
• Experience with Shared Services models, a plus
• Experience with client/server environments, a plus
• Experience with web application development, a plus
• Solid analytic skills
• Ability to critique an existing process and suggest process changes to solve problems
• Strong time management and critical thinking skills
• Negotiation and issue resolution skills, combined with a sense of urgency and attention to detail
• Process-oriented and strong organizational skills
• Quality assurance and process improvement experience
• Masters degree with preferable concentration in IT Consulting and/or Finance/Banking
• Minimum 4+ years of industry experience in IT security, data privacy, risk and compliance of which at least 2 years in Finance industry
• PMP certification is preferred
• Subject Matter Expert in Data Privacy, cross border data transfer and related regulations
• Conversant with Software Development Process and ability to translate User requirements into Technical Documents
• Past Citi Experience is preferred
• Knowledge of software sizing, e.g. – IFPUG, is preferred
• Proficient in Microsoft Visio, Access, and Excel and good knowledge of Object oriented design and development and UML
• Excellent verbal and written communication skills with the ability to communicate business requirements to a broad range of technical, non-technical, diverse stakeholders and team members. Exceptional interpersonal and partnership skills and the ability to positively influence outcomes, particularly in difficult matters
• Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
• Highly motivated and able to adapt to changing priorities

Cib-business Analyst Manager Resume Examples & Samples

• Work with Production Management and AD teams for P1 incidents that can have potential customer impact, and work towards mitigating customer impact and improving recovery times
• Participate in root cause analysis for production incidents and assess areas of improvement, including contingency measures
• Scope out current customer use scenarios for QA team to cover as regression testing, and ensure test cases sufficiently cover these use scenarios
• Work with BAU AD team to assess stability and BAU defect fixes, particular in areas where exception scenarios impacting customers are involved
• Manage a small team of business analysts to perform the above functions
• Candidate must possess at least a Bachelor's Degree or equivalent
• At least 15 years of IT banking experience in a business analysis or equivalent role with 5 years’ involvement in understanding customer requirements/SLA and analyzing customer behavior
• Good knowledge on transaction banking especially on payments and collections
• Track record in working with stakeholders across different geographies
• Effective communication and stakeholder management skills

Ccar Business Analyst Manager Resume Examples & Samples

• Responsible for relaying information to the technology team in easily understood terms for both technology and business
• Liaise with the business, development team and technology on an ongoing basis
• Evaluate data gathered from multiple servicing and other source systems reconcile differences, decompose high-level information into details, abstract up from low-level information to understand, and distinguish optional user requests from what is required
• Conduct user acceptance testing as it relates to the technology solutions
• Will form part of a project team and will be expected to interact with the team on a daily basis
• Responsibility for managing multiple projects & teams
• 6 +years of business analysis experience
• 5 +years of relevant experience preferably in the banking industry or financial services
• Experience in managing teams, ability to manage teams from workflow, projects & people management
• Previous experience with Data Warehousing, Data Management, Data Governance, CCAR, &/or Business Intelligence Highly preferred
• An ideal candidate will have a working knowledge of the Bank’s loan products
• Ability to work in a fast start-up & flexible environment
• The candidate must be able to work independently and proactively to take initiative to solve problems quickly
• The candidate needs to have a desire and ability to work closely with the data and technology specialists on project assignments
• The candidate will have experience in database software e.g. Access/ SQL, etc

Information Management Business Analyst Manager Resume Examples & Samples

• Leading/managing a team of employees and contractors including on and offshore BA’s and Data Architects
• Interfacing with business and IT teams to create and provide
• 10+ years of experience in Information Technology with an emphasis on Information Management and Business Analysis Management within an IM environment
• 4 year degree in an IT related degree or related experience
• 8+ years in a Business Analyst role proficient with entity relation diagrams, logical/physical data models review, analysis and issue resolution
• 3+ years managing a team of Business Analysts
• Excellent analytical skills with the ability to generate effective presentations
• Experience managing on and offshore teams
• Experience writing moderate to complex SQL scripts
• Experience writing functional specifications
• Experience with data mapping & industry data models
• Experience with data profiling
• Some travel is required
• Lead a team of analysts who are the primary point of contact between the technical teams - Architecture, Development and Test - and our key customer residing on the platforms that we own
• Work with our technology and business partners to develop and refine our service delivery process
• Translate business and design requirements into technical solutions for multiple client teams that use our Hosting Services
• Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements
• Actively participate in adding to the wiki that is living documentation of the latest business and technical requirements pertaining to our service offerings
• Manage Service offerings for delivery, including On boarding and Off boarding of customers, Infrastructure Oversight, Resiliency Testing and executing our Control framework
• Excellent verbal and written skills are critical since this job primarily entails communicating technical information to both technical and non-technical audiences
• Experience managing or leading a team of Business System Analysts or other contributors in similar job families
• Experience with software development methodologies and practices (
• Strong interpersonal skills to manage relationships with a variety of partners and stakeholders
• Technical knowledge of Oracle DBMS a plus

WMS Business Analyst Manager Resume Examples & Samples

• Please note that this position is based at our Distribution Center in Irvine, CA. It will require travel to our HQ in Costa Mesa, CA**
• Provide regular status updates to the IT department and the business operations team on progress of projects, issues and concerns
• Perform necessary upgrades or changes to the WMS system to improve efficiencies and throughput
• Manage and monitor 3rd party vendor work that is performed (i.e. Manhattan Associates)
• Coordinate with IT Operations on any RF, hardware or system relation issues and ensures that all issues are addressed with minimal operational downtime
• Work with Warehouse management leadership to document any issues or opportunities to support the business
• Provide strategic input on all aspects of information technology affecting the Warehouse Management organization
• Work with Warehouse Management on gathering any reports necessary for the business
• Vendor Adherence – Communicate to vendor management relating to ASN receipt, case labeling and adherence to standard case sizes, quantities and contents as it pertains to the WMS system
• Inventory – Communicate to Inventory Management any discrepancies involving product cube, product amounts or locations that are an issue within the WMS system
• Slotting – Coordinate with Slotting any issues or problems from the WMS system
• Outbound – ensure ship updates, coordination of closing shipping load, and any troubleshooting on shipping as it pertains with the WMS system
• Distribution Center Management – Communicate with management regarding all operational issues, personnel, supplies and equipment as it pertains to the WMS system
• Ensure that all processes are documented and associates receive all required training on any WMS related procedure
• Define functional requirements for extensions with the WMS and managing the software vendor to the delivery of the extensions
• 2+ years in WMS Integration/Implementations
• Experience in an automated facility utilizing RF equipment
• Bilingual in English/Spanish is a plus
• Job Specific Specialized Knowledge
• Able to problem solve
• Great time management
• Great Communication (Oral/Written)
• Take ownership of assigned tasks
• Ability to work with little direction or supervision
• Ability to juggle competing priorities presented daily
• Displays personal & corporate integrity
• Displays leadership through quality in everything you do
• Displays a passion for what you do and a drive to improve
• Clarify and evolve the roles and work products of Business Analysts and Product Owners on project teams
• Oversees the day-to-day team operations within the Merchandising and Nordstrom Product Group (NPG) IT department and ensures effective execution and implementation of programs or sub-functions
• Guides and influences people resources and processes in pursuit of the division’s goals and objectives
• Strong verbal and written communication skills, including the ability to articulate complex issues in a concise, simple and relevant manner to various staff levels
• Ability to manage multiple initiatives simultaneously
• Experience in Teller or retail banking technology is a plus

Change Business Analyst Manager Resume Examples & Samples

• Leadership role in the set up and ongoing management and success of the change management function
• Oversight of recruitment, training and ongoing development of staff as and when the team grows
• Lead large size teams
• Foster strong working relationships with internal (i.e. CRM, CA, CFO, CRO IT, CFO IT, FO) counterparts
• Providing line management responsibilities to the full team based in Pune working on different project work streams
• Act as the lead SME for Credit Methodology changes : PD / LGD / EAD / CVA
• Act as the lead SME for Data changes & it’s impact of Credit models : Sensitivity, Collateral, Netting, Reference data – Rating, Security Information etc
• Downstream System Impact
• Back Testing
• And Regulatory Projects related to FINMA / FINRA / SEC / PRA
• Keep the project charter up to date with all the book of work
• Act as the lead test manager in UAT for Functional testing of each change
• Development and implementation of day-to-day working on the projects and report/escalate as required
• Strong knowledge of the Software Development Lifecycle
• Knowledge of and experience with Agile implementation methodologies
• Presentation Skills
• Knowledge of risk management applications/processes
• Proficient with Excel
• Manage and at times gather, review and write requirements submitted by business users and subject matter experts to deliver to the MBIM developers
• Review business priorities, and analyze options, risks, and costs
• Assist the development team with system design, documentation and implementation requirements to satisfy Corporate IT requirements (Access Control/administration, Application Inventory, Change mgmt, Project mgmt, Forecasting, Risk mgmt)
• Scope and participate on new projects that impact MBIM
• Scope and participate on new projects that impact Mortgage Banking strategic data environments
• Lead facilitation of workshops with business users to drive requirement gathering/definition sessions
• Assist the development team during design and build activities; represent the interests of the business users and IT developers during design and prototype reviews
• Quality test new reports prior to deployments
• Be able to navigate multiple Home Lending IT systems used for managing projects (WRM), Resource time management (PRS/RAT), and Change Management (ECMS)
• Bachelor's degree (or higher) in business administration (finance / accounting), computer science, information systems, systems analysis, computer engineering or related field
• Experience in systems/data analysis and design
• Solid experience eliciting and documenting functional and technical specifications
• Strong background in data management or Business Intelligence a plus
• Prior management experience
• Strong experience working effectively in a fast-paced, highly technical environment
• Ability to perform data analysis, troubleshoot data integrity issues and trend data analysis
• Candidate will possess strong communication, verbal and written, business insight, and open to rapidly changing project scopes, organized and able to manage multiple responsibilities
• Ability to work in a team environment and interact with all levels of management
• An understanding of Business Intelligence concepts including Dashboards, and the data requirements of senior executives
• Knowledge of the Mortgage Industry

Senior CL Business Analyst Manager Resume Examples & Samples

• Identify and implement process improvement/efficiencies within current and proposed BPO
• Work with team to Re-engineer internal processes to enable off shoring
• Work with Operational business line leaders to identify and mitigate production and/or quality issues with mature and/or piloted BPO processes
• Analytical evaluation of all exception production by vendor to increase offshore enablement and efficiency
• Interprets business issues and adapts work priorities in own area
• Creation, review and analysis of metrics reporting towards goal of continuous improvement
• Lead/contribute to the evolution of department policies, procedures, and methodologies to improve effectiveness
• Functions in a leadership role providing coaching, education and career development of staff
• Oversees business continuity planning and disaster recovery initiatives
• Plays a key role as the lead coordinator and contributor on projects. Delegates assignments to other staff members
• Functions as primary audit contact with respect to audit preparations and management responses to audit findings
• Exercises authority concerning staffing, performance evaluations, promotions, career development, salary recommendations and terminations
• Supervises a team of exempt Systems and Business Analysts
• Bachelor#s degree in business management or other relevant area. Advanced degree preferred
• Excellent communication and interpersonal skills, and a high level of integrity and personal ethics are essential
• Ability to adapt to change and direct efforts not within direct control
• Minimum 10 years of prior management/leadership experience
• Minimum 10 years of prior Commercial Loan and Lease processing and systems experience
• Experience with Six Sigma methodology preferred

Global Business Analyst Manager Resume Examples & Samples

• Leads the overall Reporting and Analysis engagement with the clients for all the projects and ensures timely analysis and documentation of current and future state business processes, with a focus on risk analysis. Includes reviews of counterparties, collateral performance, loan covenants, risk concentrations, portfolio quality internal risk limits with a view on improving the front-to-back processes
• Establish solid working relationships and build partnerships with the Line and IT staff
• Will lead a global team of business analysts, ensuring that the business and functional requirements are produced timely in order to obtain timely sign-off by all respective parties
• Actively participate in and contribute to all phases of the project lifecycle
• Work closely with the users, line management, and IT groups throughout the various phases of the project
• Devise plans to put in place effective training of end users on new solutions
• Delivery of business and system process change on a high profile project, as part of a multi-year strategic front to back change program (various Regulatory Programs)
• Leading UAT preparation, execution and managing issue resolution. Define key success cases and participate in testing
• Supporting ongoing projects, BCBS, CCAR, legal-entity risk initiatives, portfolio risk monitoring, risk measures, calculations, and regulatory compliance requirements

Crm-cro Change Business Analyst Manager Resume Examples & Samples

• Leadership role in the set up and ongoing management and success of the change management function. Including: Oversight of recruitment, training and ongoing development of staff as and when the team grows and Lead large size teams
• Effective and efficient communication skills at senior management. Confident communication (written, verbal / presentations)
• Review & monitor the credit risk calculation break downs due to insufficient or poor quality of data, Methodology breaks and other BAU
• Regulate prioritization meetings with stakeholders and slot projects in different system release cycles
• Producing timely and adequate management information statistics outlining effort, successes, road blocks and failures on each project
• Evelopment and implementation of day-to-day working on the projects and report/escalate as required
• Ensure quality of the process mapping and re-engineering process's
• Create clear and concise documentation
• Manage a team of BA's to deliver in time and on scope
• Previous experience managing a team of Business Analysts
• Experienced in high-pressure environments
• Strong analytical skills - experienced in analysing complex process's
• Demonstrated ownership and ability to get the job done
• Very strong stakeholder management skills
• Exciting Career Opportunity
• Competitive Salary Package
• Lead the Team
• Career Company
• Leading, mentoring and coaching the team
• Reviewing and offering guidance on the health of projects
• Provide resources to a number of in flight and upcoming projects

Senior Business Analyst Manager Resume Examples & Samples

• Formulates and defines systems scope and objectives for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards
• Adhere to the requirements processes as well as SDLC to gather, write and maintain FRDs. Conduct FRD walkthroughs for multiple teams (Development, Quality Control, User Acceptance Testing, Training, Market Readiness and Operations) to explain new and enhanced functionality
• Act as subject matter expert on requirements for all phases of the SDLC
• Lead a team of BAs located in different time zones
• Drives communication between business leaders and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information
• Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations
• 8 years of experience in technology as a Business Analyst and 3 years of experience in technology as a Business Analyst Lead or Manager
• Solid understanding of Financial Services and Technology
• Proficient in MS Office (Word, Excel, PowerPoint) and Microsoft Visio
• Experience with one or more of the following is a plus
• Corporate Banking and Cash Management
• HP Quality Center
• Developing SQL queries to mine data
• Expert understanding of Business Analysis methodologies and processes
• Excellent analytical thinking, technical analysis, and data analysis skills
• Execution focus and structure: rigor, strict attention to detail and ability to work to tight deadlines, timely identification/resolution/escalation of issues
• Excellent verbal and written communication skills interacting with people with diverse skills and seniority
• Strong relationship management skills, including partnering and consulting with internal and external stakeholders
• Team-building, conflict resolution, and navigating change
• Ability to handle uncertainty while continuing to drive assigned work with a positive, highly motivated, and with a can-do attitude
• Manage all aspects of employee performance and development in alignment with the other teams in the BA Division and in the PMO Overall
• Guide, manage, and direct the business analyst activities of the assigned team, providing oversight for quality and consistency and coaching where needed
• In conjunction with the other BA Managers in the Division, conduct resource planning and management to deliver the business line’s solutions in alignment with overall enterprise priorities
• Develop and manage the budget for the assigned BA team and track cost allocations and recoveries
• Participate in the BA Center of Excellence initiative to continually improve the level of expertise and skills in the BA organization
• Be an advocate for the BA profession and skills
• Participate in recruiting, hiring, and training business analysts
• Support the assigned business lines and the project managers on all projects
• Bachelor's degree in Business, Information Technology or a related field preferred; 6+ years financial services background, banking systems implementation projects or other directly related experience. A combination of education and experience may meet qualifications
• Experience as a business analyst required; CBAP helpful; managerial experience preferred
• Ability to take a strategic view of the Division, the demands of customers, and the organizational priorities
• Knowledge of banking and/or finance and banking system implementations preferred
• Ability to coach and mentor others in the business analysis activities
• A passion for business analysis activities, role, and profession
• Ability to work with cross-functional teams
• Strong leadership skills, including the ability to motivate team members and facilitate change
• Ability to interact with experts from multiple disciplines, both technical and non-technical

Business Analyst Manager, Retail Analytics Resume Examples & Samples

• Builds robust and detailed models to analyze the incremental lift to the total business and understand how results vary by store, daypart, category and other segmented views
• Proactively leads analyses, thinks objectively through scenario options, solves problems effectively, and leverages multiple tools and resources to deliver results
• Creates structured presentations with minimal assistance which detail project scope, objective, analyses, insights and recommendations
• Distills complex analysis down to key insights and develops thoughtful recommendations to inform leadership and decision-making
• Establishes and builds strong working relationships with key cross functional partners, including operations, category brand management, consumer insights, marketing and finance
• Data analysis and modeling (4-5 years)
• Strategic planning and management consulting (4-5 years)
• Leading teams (2 years)
• Developing and delivering presentations for executive level audiences (1 year)
• Strong analytical ability, strategic thinking and problem solving skills
• Cross-functional leadership skills
• Strong financial and statistical understanding
• Ability to simplify and structure complex or ambiguous problems
• Advanced skills in Microsoft PowerPoint, Excel and Word
• Strong attention to detail and project management skills 

Converse Business Analyst Manager Resume Examples & Samples

• Lead team of Merchandising analysts to configure and implement merchandising systems that function according to business process requirements
• Adapt departmental plan and priorities to achieve the strategic vision and operating platform that defines the people, processes, tools, and technology
• Partners with business and technology partners to elicit, analyze, translate, and document business requirements into technical requirements
• Forecast resource needs and manage allocated budget
• Look for process improvement opportunities
• Is accountable for the performance and results of a team within own discipline or function
• Makes decisions guided by policies and business plan that impact the level of service and the department’s ability to meet performance objectives
• Analyzes, documents and tests program development, logic, process flows and specifications
• Partners with business partners to conduct user acceptance testing
• Documents user manuals to describe application installation and operating procedures
• Leadership of a technical team to align with business requirements
• Ability to create compelling business cases with accurate cost and effort estimations
• Excellent understanding of business complexity and project interdependencies
• Intellectual curiosity and the ability to question thought partners across functional areas
• Outstanding written and verbal communication skills
• Ability to partner with software engineers and quality analysts to identify course of resolutions
• Application of management expertise to set direction and resolves problems in own discipline
• Bachelor's degree in computer science, management information systems, or related field or equivalent work experience
• 5-7 Years re
• Deep understanding of retail merchandising processes, applications, and operations
• Minimum three years of experience in project management, hands on retail experience
• Experience in Planning and Allocation process and related systems
• Proven ability to lead a team and manage people
• Advice, plan and implement system changes and related applications integrating with new system, evaluate application solutions and set software configurations for specific applications
• Explore and experiment emerging Internet technologies and manage projects and other duties as assigned by head of department
• Manage key stakeholders and support the web development team
• Relevant Degree with 6 to 8 years of industry experience in developing a wide range of hyper mobile applications and at least 2 years in managing development teams
• Strong business knowledge of life insurance and the relevant technology and systems that are required to support it
• Excellent analytical, written and communication skills
• Effectively bilingual in English and Chinese Language as the incumbent needs to communicate with overseas Chinese-speaking clients
• Has worked with one or many of the following Tax Applications - Corptax, ONESOURCE Tax Provision, BNA Fixed Assets, ONESOURCE Indirect Tax and 1099 Pro
• Maintains current knowledge of Tax technology trends and is able to apply that knowledge to existing processes
• Seen as a key resource for the business, ensuring their systems/applications are performing up to requirements
• Work with business teams and 3rd party vendors to help with application issues
• Basic application administration and support
• Typical candidates will possess 5+ years of relevant experience and BA/BS or equivalent experience; or MS and 3+ years of relevant experience
• Degrees in Computer Science with a minor in Finance or Accounting desired
• Knowledge of Tax required
• Facilitates requirements gathering sessions, proactively drawing out requirements from stakeholders
• Creates requirements definition documentation and simple functional specifications to capture business needs and for validation with the customer and shared with project stakeholders
• Validates and obtains sign-off for functional requirements/specifications
• Manages and documents changes to requirements throughout the project
• May lead all phases of a project including developing project plans, managing the project schedule and budget to meet deliverables, assigning work to project staff, managing project scope and reporting, and ensuring the quality of deliverables
• Provides ongoing support to the business by responding to inquiries and issues regarding specific implemented systems or processes, ensuring efficient resolution with minimal impact to business performance

Mortgage Banking Business Analyst Manager Resume Examples & Samples

• Ability to manage shifting priorities
• Excellent organizational skills with attention to detail
• Must be able to work well in an constantly changing environment
• BS degree required. Emphasis in MIS, Risk Management, Finance, Computer Science, Mathematics or Statistics is preferred
• Knowledge of SQL Server, Oracle or other equivalent technologies preferred
• Lead a team of business analysts in the requirements elicitation and documentation, design, analysis, specification, and customer approval activities
• Provide direction to team including assignment of individual responsibilities, tasks and functions
• Identify needs, allocate appropriate resources and continually monitor progress to ensure projects are delivered on time, on budget, and with upmost quality
• Develop and motivate staff to maximize full potential and ensure the readiness of all team members
• Persuade and influence others through strong and comprehensive communication and diplomacy skills
• Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor
• Directly impact the business by influencing strategic functional decisions through advice and counsel
• Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice, industry standard solutions
• Possess a comprehensive understanding of how own area and others (I.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
• Work as a technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules
• A bachelor's degree and approximately 5 years of developing business requirements and supporting large scale, complex implementations and advanced ability to analyze business requirements quickly to determine and assess feasibility or a graduate degree and approximately 4 years of related work experience
• Must have an excellent understanding of Agile methodology
• Experience with implementation of Salesforce or other CRM application
• Must be able to obtain and maintain a secret clearance or higher
• US Certification in at least one of the following: PMP (Project Management Professional) or Lean Six Sigma
• Manage business operations of TeamMate and SharePoint from data validation through reporting cycles
• Understand the various dependencies and relationships across audit applications
• Ensure integrity of all processes and data in the audit related applications including TeamMate
• Ability to deal with ambiguity and changing business requirements
• Implement queries, metrics, and canned reports using Access and SQL to ensure data quality
• Team with internal and external business contacts to proactively respond to data and system issues
• Engage with Audit Group Management to assist in the definition, interpretation, and implementation of system enhancements
• Partner with Audit Group peers and various groups across Microsoft including corporate (FCG, Finweb support) and MSIT engagement to ensure overall project and program success
• Partner with Audit Group TECA team and assist with design, implementation, and maintenance of data analysis solutions
• Identify and promote opportunities for simplification and proactively challenge existing processes and implement changes as needed
• Establish and support rhythm of business via reporting and data analysis
• Be able to support data analysis and conclusions
• Provide ad-hoc analysis, support, and solutions as necessary
• Creating documentation, tools, and processes to support future directional goals
• 5-7 years relevant experience required
• Strong system analysis skills and experience
• Passion for technology a must
• Must have experience working in the Finance and Banking industry specifically with Retail and Commercial Banking product sets with hands on knowledge of all stages of a software life cycle involving onsite and remote teams
• Must be proficient with entity relation diagrams, logical/physical data models review, analysis and issue resolution
• 5 to 6 years managing a team of BAs
• Experience driving data design and end to end processing
• Must have experience working in Data Integration or Data Warehousing environment with demonstrated experience in data mapping of complex source systems to integrated data models
• Ability to write functional specifications - following departmental standards
• Ability to work with the Development team. Communicate requirements and deadlines
• Experience with understanding data – profile and analysis (metadata(formats, definitions, valid values, boundaries), relationship/usage)
• Experience with moderate to complex SQL scripts (creating, reading, running, customizing)
• Experience creating data wellness check scenarios and corresponding SQL scripts
• Work independently with minor oversight
• 4+ years in financial services, mortgage banking desirable
• 3+ years experience working with data models using Erwin/Visio desirable
• Building a high performance team that drives business results while prioritizing controls
• Developing the skills of the team and working with each member on their career path
• Identifying and implementing year-over-year efficiencies for the team
• Collaborating with the other BA spaces to set strategy and vision for the BA space as a whole
• Leading up partnerships with other job family and/or business partners to ensure maximizing efficiency and effectiveness of the group
• Contribute to development and implementation of best practices, standards, and procedures
• Five or more years of experience in Systems Analysis and strong knowledge of the software development lifecycle
• Three or more years of management experience
• Strong Knowledge of and experience with
• Excellent verbal & written communication skills; must be able to communicate progress and issues to internal and external interfaces proficiently
• Strong analytical, interpretive and problem solving skills
• Excel, Word, PowerPoint, Visio, Clarity
• Coaches, mentors, and guides team members, both staff and non-staff. Provides the technical oversight and leadership necessary to accomplish work
• Leads and oversees requirements gathering sessions, proactively drawing out requirements from stakeholders
• Creates and supervises creation of requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and shared with project stakeholders
• Creates and supervises creation of workflow diagrams to document the current and future business environment
• Ensures through the team and provides ongoing support to the business by responding to inquiries and issues regarding specific implemented systems or processes, ensuring prompt resolution with minimal impact to business operations
• Effectively and proactively clarifies, sets, and manages customer expectations including delivering tough messages
• Communicates in written, oral and presentation formats to best represent and express user and organizational needs to all levels including senior-level management
• Leads ROI and other financial analyses including developing business cases / project justifications
• Typical candidate will possess 6+ years of relevant experience and BA/BS degree in Computer Science (or related field) or equivalent experience. Advanced degree highly desirable
• Possesses the aptitude to quickly understand the subject matter, work processes and flows in various business units
• Exceptional client handling skills – able to work with all levels within the client portfolio
• Demonstrated ability to deliver business-oriented solutions, across a portfolio of projects
• Knowledge of one or more of the following systems or applications is highly desired
• Leads initiatives that are high profile with significant bottom-line impact. Initiatives may include leadership of business analysis for multiple programs or projects and/or may be highly complex, strategic in nature and enterprise-wide
• Oversees project engagements to ensure team’s work meets or exceeds team standards, risk and control compliance and business priorities
• Supports team in achieving group goals and contributes to long-term organizational success
• Mentors, coaches, and trains others both within and outside of team
• Handles trade-off conversations & project escalations with Senior Mgmt/ XLT on a regular basis
• Executes on various task assignments and self-prioritize
• Senior-level position with broad decision-making and accountability for project assignments and deliverables
• May act as a liaison between Business and IT
• May oversee new hire on-boarding & interviews
• Works with senior business and technological partners to define new strategic business opportunities
• Coordinates assessment of feasibility, cost, timing, and solution options needed to support new business opportunities
• Responsible for developing & enforcing the methodology & tools used by Business Analysis and/or Customer Impact teams
• Drives, champions and/or supports innovation and process improvements both within our team and for the benefit of the CCB BA / CI communities
• Blueprint Product Owner – vendor management, lead BP Steering Committee, manage product roadmap
• 10+ years of business analysis experience in business process and technology integration projects
• Vendor management experience a plus
• Experience working with external parties (within or outside the firm)
• Strong leadership skills and ability contribute as both a manager and individual contributor
• Proven problem analysis, resolution, planning and organizational skills
• Coaching, mentoring and team development skills
• Ability to influence / make decisions
• Strong communication, facilitation and presentation skills
• Manage the team of Business Analysts and Senior Business Analysts in Edinburgh and Warsaw, providing line management activities
• Lead, enhance and develop the Business Analyst function to be best in class
• Be the point of contact for client side escalation related to business analysis
• Provide direction to the team including assignment of individual responsibilities, tasks and functions
• Oversee all analysis activity and projects, ensuring close alignment with stakeholders and high quality, fit for purpose output
• Define and manage the overall resource levels of the Business Analyst team and keep these levels under review, including planning, estimating and risk management activities
• Actively pursue issue resolution and communicate project statuses/issues to business stakeholders and the senior management team
• A strong lead business analysis background
• A strong team player with the ability to build good relationships with key stakeholders
• Experience of handling day-to-day staff management issues, including resource management and allocation of work within the team/project
• Experience across Business Change and Technology
• Strategic thinking
• Strong understanding of the Citi Edinburgh Operating Model (preferred)
• Business Analyst qualifications and/or proven BA experience

Medicaid / Medi-cal Business Analyst Manager Resume Examples & Samples

• Develops relationship with client operations organization, and conducts in-depth functional discussions with client’s SMEs
• Uses end to end Medicaid / Medi-Cal business operations knowledge to help guide client operations team to implement policy related changes
• Assigns work based on priority, manage and maintain resource allocation statistics, identify risks and document mitigation, and resolve issues
• Screens, interviews and recommends applicants for the business operations team maintenance and operations positions
• Identify opportunities for process, communication and relationship improvements
• Prepares management reviews to determine success of activities
• Directs the activities of the business operations team, including the following
• Minimum five years related experience
• Possess end to end lifecycle knowledge and understanding of Medicaid / Medi-Cal claims
• Has understanding of healthcare EDI transactions
• Experience evaluating the performance of subordinates, administering compensation, and maintaining appropriate staffing levels
• Experience in a customer service environment
• Good verbal and written communication skills required
• Must be able to work in the US without sponsorship
• Must consent to and successfully clear all required pre-employment screenings (background investigation and substance abuse.)
• Directly manages one or more teams of Business Analysts
• Responsible for resource planning, coaching, and providing performance feedback to the team
• Accountable for all work product of team. Responsible for coaching and mentoring less experienced team members
• Provides leadership to the team by setting priorities and providing a strategic and tactical vision for the team
• May be responsible for Cross-LOB/complex projects
• May work with others to develop long term strategic roadmaps for their area ; Expert multiple LOB processes
• Multiple business disciplines, functions, the critical data driving the functions, and influences the business' strategic direction through business systems and data solution recommendations
• Manages risk and control compliance to departmental and company wide standards
• Manages client centric environment for work with teams and contributors
• Project Task Estimation
• Resource Management Scheduling
• Risk Management
• Adherence to Standard Project Lifecycle
• Evaluation of impact to Total Cost of Ownership for applications and processes in their purview
• Technological, Organizational and/or Operational change management
• Conflict Resolution
• Partnership & Influence
• May exercise budget / financial Management skills including Business Case completion
• Able to comprehend Audit and/or Regulatory Documents (or equivalent). Must be able understand the business impacts and formulate a plan of action to comply
• Able to properly document (functional & technical) the overall process - source(s), business logic, and target
• Solid facilitation skills to gather the necessary information to document and/or develop a plan - strategic/tactical
• Able to understand both servicing/operational requests and create an efficient delivery process for clients (both senior management & external)
• Ability to provide oversight and validation with team member and review results for accuracy
• Serve as a process expert for MIS processes to maintain a solid control environment and leader for program implementation, such as Reg X, Dodd Frank, MHA-C, etc. Key activities include
• 3 - 4 years of default background/finance/analytical support preferred, but not required
• Managerial Experience
• Solid understanding of the development (SDLC) or project life cycle, which includes all phases from discovery/analysis through implementation
• Bachelors degree in Computer Science, Finance, Accounting or related area (or equivalent experience) preferred
• Performance-based rewards based on stellar individual and team contributions
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation
• Displays and communicates a broad knowledge of technologies applicable to our client’s needs
• Proficiently applies technology while producing integrated solutions that meet business needs
• Recognized by clients as possessing a strong level of subject matter expert in healthcare, technology, or business process. Demonstrates a breadth of knowledge across several additional areas
• Ensuring that the Front Office Business requirements of Asia territories within the Wealth & Asset Management businesses are met under the GO program. This encompasses responsibilities for the Order and Trade Management, Compliance, Asset Allocation and Performance & Risk workstreams
• Preparing accurate and detailed business requirements documents
• Communicating effectively across business stakeholders and internal IT teams
• Documenting the acquired results of analysis and workflows as well as obtaining business signoff
• Support activities for User Acceptance Testing, POCs and Requirements Gathering

IT Business Analyst Manager Resume Examples & Samples

• Manage new starter Business Analyst training
• Define, document, manage and enforce GSOA Business Analyst standards
• Ensure adherence to the Change & Release, GSIP and other internal processes
• Provide and promote clear and consistent communication between Business Analysts and projects
• Chair regular meetings with the GSOA Business Analyst team
• Provide support and guidance to the GSOA Business Analysts
• Experience as a business analyst with between 3 to 5 years’ experience
• Experience in the development of services products
• Experience in a leadership position – 2-3 years’ experience required
• Experience in the integration of systems between organizations
• ITIL certified and a working knowledge thereof
• Extensive experience in and with operational aspects of a Services business, preferably with a Systems Integrator
• Project experience – working within a project team and with a good understanding of project management processes and methodologies
• Understanding of remote infrastructure monitoring systems
• Willingness to travel abroad, work with different cultures, have flexible working hours based on the need to work with varying geography’s time zones
• Strong communicator and team player
• Strong leadership capabilities and experience
• Self-starter; the ability to work unsupervised and proactively

NIS Business Analyst Manager Resume Examples & Samples

• Understanding of requirements from the business perspective and
• Analyzing business and user needs, documenting requirements, and revising existing system logic difficulties
• Understanding of technology and development methodologies such as Object Oriented, Rational Unified Process, Waterfall, Iterative, Agile, ERP, Maintenance, COTS implementation, Model-driven Architecture, and experience with rapid development platforms and applicability and advantages of such, specifically with the RSA Archer GRC platform and experience with rapid development platforms and applicability and advantages of such, specifically with the RSA Archer GRC platform; and,
• Managing the processes used in the SDLC in conjunction with the Info Security Risk and Compliance Leader
• Excitement about the end user device market and competitive dynamics in it
• Passion and expertise in analyzing global and regional market dynamics and financials in order to drive meaningful insights about the economic and device market landscape
• Desire to guide decisions by providing the spectrum of information to frame the market opportunities and competitive challenges to business leaders
• Working closely with international partners to drive an understanding of the unique aspects of the technology evolution in developed and emerging markets
• Drive key forecasts for smart connected devices to help guide senior leaders and business partners on trends, expectations, and recommendations on key growth areas
• Conduct deep analyses of competitors? device portfolio, ranging from a quantitative understanding of their shipments and results to the analysis of their execution/financials, technology position, and key strategic trends
• Be a thought leader on how the company should think about the evolution of device form factors, understanding the size and shape of the installed base of the device market
• Partner with cross-functional teams to evaluate and/or perform business analysis of potential new business opportunities & scenarios
• Offer guidance and support of this process through an in depth understanding of business fundamentals, competitive landscape, and implications on current strategy
• Be a trusted advisor and thought leader, providing valued information, insights, and envisioning that help business leaders understand and act upon developments in the market
• Educate business partners on tools, processes, policies, and reporting
• 6+ years of market intelligence, strategic planning, financial planning, quantitative analysis and relevant business experience; preferably with prior work experience in high-tech and communications industries, management consulting, market research, investment banking, data sciences, or econometrics
• Demonstrated ability to impact and influence business decisions in a highly distributed environment
• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects
• Experience in leading virtual teams preferred
• Performs requirement elicitation, data knowledge transfer, and any analysis necessary to drive towards completion of needs for development purposes
• Completes data analysis of the subject area/solutions being performed. Makes data logic recommendations based upon findings and conducts research for data issues
• Completing documentation both business and technical (specifications). Artifacts produced could include business case, requirements, user stories, user acceptance criteria, process flows, data logic/findings, data source use, and solution documentation
• Impact analysis evaluations for new project requests and existing project enhancements - includes in-depth independent research
• Creates test plans, conducts testing, and facilities testing with partners
• 6+ years of experience in Business and data analysis including writing, editing, and revising technical documentation including, but not limited to, user guides, reports, and test documentation
• 4+ years working with SAS and/or SQL, relational database experience
• Strong attention to detail combined with an aptitude for understanding how the details fit or matter within existing processes, products, and company organization
• Strong relationship management skills. Interacts effectively and is able to influence at multiple levels in the organization
• Strong critical thinking and analytical skills
• Proven experience working on large projects with multiple integration points
• Proven experience learning existing processes and troubleshooting issues
• 3+ years working in a technology organization
• 3+ years working with software and business analyst teams
• Demonstrated experience managing and working with teams across various organizations
• Demonstrated ability to produce multiple quality deliverables with varying timelines/deadlines
• Demonstrated experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience
• Ability to interact with both a technical and non-technical audience effectively
• Understanding of standard IT project methodologies
• Excellent computer skills such as Word, Excel, PowerPoint, Visio, SharePoint/Collaboration Workspace
• Familiarity with Customer Relationship Management (CRM) concepts and data
• Certification of Competency in Business Analysis™ (CCBA®)
• Certified Business Analysis Professional™ (CBAP®)
• Bachelor's degree, preferably in Computer Sciences, Direct Marketing, MIS, or related field or equivalent experience
• Conduct deep analyses of competitors’ device portfolio, ranging from a quantitative understanding of their shipments and results to the analysis of their execution/financials, technology position, and key strategic trends
• Be a trusted advisor and thought leader, providing valued information, insights, and envisioning that help business leaders understand and act upon developments in the market. Educate business partners on tools, processes, policies, and reporting
• 10+ years of market intelligence, strategic planning, financial planning, quantitative analysis and relevant business experience; preferably with prior work experience in high-tech and communications industries, management consulting, market research, investment banking, data sciences, or econometrics
• 1) Develop and mentor staff in accordance to the PLS Business Analyst Core Competency and Guardian Leadership Models
• 2) Perform problem-definition and scoping, using a wide-range of advanced tools and techniques to drive results
• 3) Lead and facilitate ongoing updates on business cases for Group profit center using a variety of complimentary techniques
• 4) Support strategic planning and the definition and prioritization of initiatives and project opportunities
• 6) Research current Business Analyst trends and best practices. Promote best practices and the development of skills, competencies and the level of maturity within the Business Analyst Center of Excellence
• 7) Facilitate the rigorous identification and documentation of business requirements by leading business resources through a variety of activities including
• Define measure, analyze, design and verify a business process
• Design an organizational structure to achieve a benefit, including roles, responsibilities, authority and allocations
• Facilitate business case development in support of an investment decision
• Excellent communication skills and the ability to interact professionally with all levels of the organization; this includes written and verbal communications as well as visualizations
• Plan and facilitate workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas
• Ability to influence others to move toward consensus
• Well developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
• Strong supervisory, interpersonal, coaching and mentoring skills
• High level of proficiency in the Microsoft Office tool set, especially Microsoft Excel, PowerPoint, Word and Visio
• A broad understanding of Guardian's strategies, products, and processes
• Working knowledge of Group Profit Center operations and a comprehensive understanding of business process or functions from both an operational and technical perspective
• Working knowledge of Group products and/or associated procedures
• 5+ years of experience in Financial Services (Insurance, Commercial/Retail Banking and/or Capital Markets)
• 5+ years of experience in a business analyst role or similar experience with the responsibilities listed
• 3 years of experience of formal leadership with direct reports or similar matrix reporting experiences

Ccb-mb Operations & Business Analyst Manager Resume Examples & Samples

• Provide recommendations to improve operational systems, processes & policies in support of organization commitment to compliance
• Lead and participate in strategic and operational planning session, process reviews with internal audit, process engineers, etc
• Recommend action steps for enhancing processes & procedures to improve the customer experience, efficiency and control environment
• Responsible for implementing controls within span of control to ensure that Chase complies with regulatory requirements
• Evaluates and resolves high priority or complex problems through communication and negotiation with other internal departments
• Reviews and analyzes management controls and reporting to ensure accuracy of information reported
• Act as a liaison between Loss Mitigation and other Default areas to assist in action plan resolution by ensuring proper gap analysis occurs and corrective processes are implemented
• Experience with process improvement & project management methodology preferred
• Proficiency with office products such as Word and Excel, Access and business presentation tools such as Power Point and Visio
• Work with our technology and business partners to develop and refine our software delivery process
• Minimum10 years of hands-on experience as a Business Systems Analyst, System Analyst, or Technical Analyst, with heavy emphasis on technology and implementation understanding
• Experience working with software or web technology teams
• Basic computer programming skills

Senior IT Business Analyst Manager Resume Examples & Samples

• Act as the primary IT Business Facing representative to a Manufacturing Engineering Center leading identification and execution of IT projects delivering new business capabilities to ME
• Conduct effective project updates for ME Center executives and user groups in a timely manner
• Assess business and technology opportunities and threats
• Develop business case value stories, presentations, and project charters
• Develop, collaborate, and communicate IT Strategies, Plans, and Roadmaps
• Drive common system adoption and secure business commitments to IT initiatives
• Lead requirements elicitation and documentation for a significant segment of the business - multiple projects or a major program
• Define business processes and specify detailed requirements for continuous improvement to IT systems and related business system components
• Define functional and non-functional requirements, produce feasibility reports and collaboration on solution designs to improve productivity and efficiency
• Act in an advisory role with insights to systems deficiencies and potential user needs to prevent issues which may negatively impact the business operations
• Lead data conversion and interface requirement definition activities, including data mapping, analysis, and cleansing
• Follow GM standard software development and deployment processes in functional specifications, user interface and database designs, testing methodology, training, and change management
• Effectively communicate findings, recommendations, and solutions through meetings, emails, presentations, documentation, or verbal communications to users with regard to applications issues or enhancements
• Support and communicate on-site and remotely with the global user base across various time zones (North America, Europe, South America, and Asia)
• Provide both formal and informal training on the applications to users
• Review user data and reporting as part of quality assurance activities
• Develop documentation such as project plans, user stories, use cases, acceptance criteria, test cases, speeds and feeds, detailed specifications, security requirements, user guide documentation, and training
• Follow through with commitments to meeting quality and schedule and foster mutual trust with leadership, fellow employees, and users
• Demonstrate outstanding people management skills, including ability to lead a team and mentor individuals
• Document current & future-state business processes including task and workflow analysis
• Maintain regular contact with stakeholders. Coordinate and report on project progress, obstacles and accomplishments
• Manage requirement changes. Collaborate with end users, project managers, and technical leads to ensure the changes are completed in a timely and accurate manner
• Lead User Acceptance Testing (UAT) events including the prioritizations, escalation and closure of identified issues
• Proactively develop and maintain technical knowledge in specialized area(s), remaining up-to-date on current trends and best practices. Leverage expertise to produce solutions that enable consistency and standardization and facilitate exceptional performance
• Experience in large scale enterprise wide IT system implementations
• Experience eliciting, writing and managing user requirements and use stories along with detailed acceptance criteria and test cases
• Experience documenting business processes using industry best practices and standard tools (flowcharts, activity/interaction diagrams)
• Experience conducting User Acceptance Testing, including test planning, test execution, and defect management/resolution
• Bachelor’s degree in a technical discipline, preferably in Computer Science, Management Information Systems, Business Administration, Engineering, or equivalent experience are required
• 7+ years of business analysis within information technology
• Strong English oral and written communication skills
• Exceptional interpersonal and communication skills
• Ability to organize, prioritize work, meet deadlines, and work within a team and individual setting
• Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) certification
• Experience in database query with the ability to create database queries to validate current production data against acceptance data for UAT test results
• Understanding of SQL Queries for the purposes of data conversion, migration and ad-hoc reporting
• Knowledge of data structures, data base design, data warehouses, business intelligence/analytic tools, ETL tools, and data integration methods
• Experience with Agile, Scrum, Iterative, and/or Waterfall development and project methodologies
• Experience in global manufacturing and/or engineering business operations
• Experience in Automotive Manufacturing Engineering or Manufacturing
• Provide direct supervision, leadership, and mentoring for a team of 8 business analysts. Responsible for driving the engagement and culture of the team
• Understands the financial strategies and plans of the business and serve as consultant to management on processes with financial implications, financial plans and business performance
• Supports the production teams with their day to day execution of financial activity; general ledger, accounts payable, consolidations, reporting, treasury, tax and fiduciary
• Assists with the maintenance and improvement of the internal control environment including general adherence and knowledge of SOX controls, SSAE16, and external audit procedures. Ensures daily management activities are conducted in compliance with internal and external control requirements
• Understanding of GAAP sufficient to be applied to projects
• Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work
• Leads team and cross functional teams in identifying opportunities to improve operating efficiency, controls, implement new technologies, develop solutions, achieve consensus for change and drive projects through implementation
• Assists with or leads the development and creation of strategic documents such as Project Business cases, Assessments, Communication plans and detailed project plan
• Tracking and reporting on project progression; appropriate escalation of issues, delays, or risks; managing to time and budget
• Liaise with departments external to controllership, including multiple Information Technology departments
• Works closely with the project stakeholders and is able to think strategically about how technology applications fit within the overall business needs and priorities
• 5- 10 years experience in accounting and processing
• 2-3 years of supervisory or management experience
• Understanding of financial controls, regulations, and processes
• Strong technical skills
• Above average written and verbal communication skills
• Advanced Microsoft Excel Skills

Business Analyst Manager, Technology Resume Examples & Samples

• Keeping pulse on emerging digital production technologies and shaping technical direction
• Accurately estimating hours and project time needs, and actively participating in scope definition
• Creating and maintaining functional and technical requirements
• Proactively identifying and resolving technical issues with your team
• Identifying and evaluating 3rd party vendors
• Developing client team leadership for complex and/or multiple projects
• Collaborating across functions to develop project concepts and define scope, budgets and timelines
• Determining daily project status and manage client expectations
• Working closely with QA to manage the quality assurance process
• Providing technology insights, recommendations and solutions to clients
• Developing direct reports through thoughtful and timely performance reviews and development plans
• Take initiative to lead and influence work groups; driving consensus, to deliver our objectives
• Produce charters, scope documents and requirement documents for assigned waterfall initiatives as well as learn and participate in Agile programs, as Chase transitions many teams to this delivery model
• Develop use cases to explain / demonstrate business requirements / specifications to IT team
• Identify, assess, and document business requirements and functional specifications, recommending business priorities, and advising business on options, risks, and costs versus benefits of various solutions
• Guide and assist sponsors in the creation our requirements components of initiative project charters
• Support the current business project delivery lifecycle including conceptual designs and requirements associated with all of our Initiatives
• Responsible for working with the business to analyze business requirements, providing business process, technical expertise, and producing specifications for any new / change in applications
• Serve as liaison between your business team and our technology teams (Product Managers, Client Service Managers, Regional Business Managers, Small Business Next Generation leads)
• Partner with the development team ensure that they understand the requirement
• Complete requirements review-handoff to UAT team to assist their test planning & verify sufficient testing
• Analyze impact of proposed solution across Business Banking and our sales-service platforms
• 7+ years in Business Banking, Credit Origination, Business Analysis or Related Project Management Experience
• Creative thinker, with the ability to analyze information and draw conclusions to recommend solutions
• Positive attitude with the ability to build and foster relationships with internal partners and team members
• Strong and efficient skills in Excel, Word, and PowerPoint. Blueprint experience a plus
• Bachelor's degree in Business, Finance, or Systems; or equivalent work/training preferred
• Financial Services industry experience is required; w/ Consumer, Business or Commercial banking preferred
• Sales, Business or Technical Experience w/ Customer Assist, SmartApp, Apstar, Lending origination platforms, CIS, or DDA is preferred
• Experience with Agile, Asset Life Management (ALM), Blueprint, and Jira is also beneficial
• Outstanding organizational and business skills and the ability to deal successfully with complex issues, multiple projects and short deadlines
• Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
• Flexible, with ability to work under minimum direction and use independent judgment in decision-making
• Understanding of project management methodology and experience with large, complex projects
• Good interpersonal skills that allow the individual to effectively interact with all levels of management. Experience working with geographically distributed and culturally diverse work-groups
• Experience partnering across multiple lines of business and/or organizations
• Thought leadership and strategic planning for the Business Analysis team; anticipate future needs of customers/clients and modify the team strategy accordingly
• Lead and manage a team of approximately 10 Business Analysts in supporting projects affecting multiple business units
• Resource management and assignment of team members to provide high quality project output while also seeking opportunities to develop team members in growth areas
• Collaborate with other BIPS pillars (teams) to determine the best solution and deliver maximum value for stakeholders
• Drive best practices for requirements gathering and analysis, testing, and implementation activities
• Stay informed of industry trends and best practices within the BA discipline to shape how the team meets business needs
• Conduct performance appraisals and coaching for direct reports
• Own the vendor relationship and continuously seek the best options for tools and applications used by the BA team, e.g. requirements management tool; mock up application
• Applies a mix of thought leadership and real world experience to quickly achieve success
• Can think strategically and execute tactically
• Is able to create a collaborative, consistent, team-driven environment within a team of individual contributors
• Is quick to establish rapport and trust with both peers and partners in other parts of the organization
• Establishes credibility quickly as an expert in the BA discipline and how to best apply that expertise within the organization
• Excels at time management and prioritization
• Can juggle a wide variety of activities with limited oversight, while keeping stakeholders informed of progress
• Management and leadership experience
• Knowledge of Business Analysis practices as outlined in the BABOK (Business Analysis Body of Knowledge)
• Experience with Waterfall and Agile/Scrum projects, concepts, and tools
• 3 to 5+ years’ work experience in totality in the following areas: business analysis, project management, information technology
• Exceptional oral and written communication skills; ability to communicate to senior level executives and third party vendor representatives
• 3-5 years’ experience managing individual contributors
• Experience working with a geographically dispersed team
• CCBA, CBAP, or PMI-PBA certified
• Contact center experience
• Customer service background
• Participate in requirements gathering sessions with the data users to understand functions to be supported
• Plan, prioritize, and schedule analysis projects ensuring that timelines are established and communicated
• Create in-depth operational reporting and analysis
• Collaborate with all business stakeholders serving as liaison between the team and the business owner to provide: data simulations, reporting mechanisms, new interfaces, systems support, and recommendations that are in-line with business strategies
• Provide day-to-day support and de-bugging of issues for existing databases by breaking down and identifying cause and taking corrective action. May require some after-hours support
• Promote and strengthen development standards
• Evaluate new Business Intelligence (BI) tools
• Oversee training and development of the Warehouse Analytics staff
• Effectively maintain staff members’ time and attendance coding in Kronos
• College degree preferred
• Experience in process analysis and development
• Excellent communications skills both verbal and written
• Excellent analytical ability and decision making skills
• Strong business acumen, with demonstrated ability to think strategically
• Effective problem solving and organizational skills
• Ability to work in varying departmental areas in a project oriented environment
• Ability to effectively function as a team member
• Ability to prioritize handling multiple tasks and meet established deadlines
• Ability to facilitate meetings, manage projects and manage relationships
• Knowledge of Database structures preferred
• Knowledge of the IBM AS/400 data configuration and programming structure recommended
• Knowledge in ASP.Net, SQL Server, and Oracle preferred
• Experience in coding in at least one language previously preferred, ex. C, C++, C# or VB
• Knowledge of intranet/internet web architecture and design desirable
• Bachelor’s degree in Business, Engineering, or other quantitative fields such as Mathematics, or Statistics or equivalent experience
• 5+ years experience in an analytical role
• Technical Expertise and in-depth knowledge of planning and analysis tools; solution driven approach to system and process; advanced computer literacy (MS Excel, MS Access/other Database)
• Able to communicate complex messages and outputs from their analysis in a confident and ‘simple way’, and the ability to train others in technical/analysis skills
• Experience creating tools and models to interpret and analyze large data sets and communicate results to business leaders
• Extremely strong analytical and quantitative skills and a track record for planning, doing and auditing work
• Detail driven with emphasis on accuracy, coupled with the ability to see the broader picture
• Strong sense of accountability and sound personal judgment with the capacity to handle confidential information and escalate issues effectively
• Proactive and forward-thinking attitude and creative problem-solving ability
• Able to use existing data sources to model trends and communicate findings within a matrixed environment, able to create forecasting spreadsheets to support business planning
• Expert at optimizing processes and training others to use resultant data successfully
• Strong proficiency in Microsoft Excel and PeopleSoft, or similar HR systems
• Strong interpersonal skills and ability to effectively communicate detailed information to internal and external customers
• Manage a series of Projects and Perform detailed requirements analysis required dramatically increase straight through processing of commercial loans
• Regularly interacting with Operations users and Technology partners located around the word, including New York, Delaware, Houston, London, and India
• Documenting detailed business requirements, process flows and other documents as necessary
• 7-10 years of experience with the following
• Must have a strong Project Management background
• Must have strong object oriented analysis and design skills (OOAD)
• Must have a strong background in Loans or related financial products
• Must have strong written and oral communications skills
• Must have a development background, including programming and/or SQL skills
• Familiarity with Traditional Credit Products such as Loans and Letters of Credit
• Business Analysis: Ability to coach, mentor and manage a business analyst team in the creation of business analysis tools/techniques and business requirements (i.e. user story mapping, process maps, rules matrices, mockups, textual requirements, user stories etc.)
• Project Management: Strong project management skills with the ability to lead complex projects
• Multitasking: Ability to manage multiple tasks and business analysis activities to successful completion
• Management: Ability to manage, coach and develop a team of individual contributors
• Experience managing professional teams
• Knowledge and application of business analysis tools and practices
• Excellent communication, presentation (both oral and written) and influencing skills
• Experience supporting Agile projects as a Product Owner, Agile coach, Project Manager, Business Analyst a plus
• Experience using MS Word, Excel, Access, Power Point, and Visio
• Gathers, inputs and manipulates data for routine/standard business and/or financial analysis and reporting purposes
• Helps solve problems and may distribute reports to internal and external audiences
• Strong attention to detail and delivery track record
• In-depth knowledge of multiple lines a businesses a plus
• Support, develop and mentor a team of business analysts
• Oversee design, implementation, and support of KPIs for Amazon's Customer Service operations
• Oversee development of software applications to create bridge solutions for emergent scalability concerns
• Interface with support teams, operations and capacity planning to solve challenging business pain-points
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
• Recognize and adopt best practices in software development: code integrity, test design, validation, and documentation
• Use Amazon's vast Data Warehouse to explore new opportunities to support the business
• 5+ years of relevant experience in a business analyst/data analyst/business intelligence or a financial related role
• Working knowledge of best practices and tools for software development and deployment
• Undergraduate degree in statistics, mathematics, finance, computer science, or a related field
• Experience using SQL and Statistical tools to conduct analytics and build models using large, distributed data sets
• Experience with BI tools
• Candidates must reside in one of the following states; relocation is not provided for this role: Arizona, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, *South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin
• 7+ years of relevant experience in a business analyst/data analyst or a financial related role
• Graduate degree in business, finance, computer science, operations management, engineering, or a related field
• Proactively collect and get access to fleet and business ( including but not limited to, Market, Competition and Customer data) relevant data. Process and analyze data. Compile and assemble data in effective format for Management Decisions
• Communicate data to Region and to BU to support business growth
• Support the Region Management to develop Region strategies to meet the mid and long term growth expectations and to deliver the targeted results
• Support the Region Management to define and implement Measureable KPIs to ensure business development
• Be the regional CRM tool (Salesforce.com) Champion and play the CRM tool governance role
• Facilitate communication in the regional business development and strategy community via new tools, SSN, Sharepoints etc
• Facilitate knowledge sharing within the Region RC's and BU's to ensure synergy effects
• Support Region CEO and CFO for budget development and define BTA and PMP targets
• Support Region CEO and CFO for various presentations and business topics
• Other work assigned by the Management
• Excitement about the end user device market and competitive dynamics in it. Passion and expertise in analyzing global and regional market dynamics and financials to drive meaningful insights about the economic and device market landscape
• Strong analytical driver based modeling and statistical skills to develop quantitative and qualitative forecast models and work with internal and external research and telemetry
• Exceptional communication skills with the ability to partner and drive alignment at senior levels
• Conduct deep analyses of competitors? device portfolio, ranging from a quantitative understanding of their shipments and results to the analysis of their execution/financials, technology position, and key strategic trends. Be a thought leader on how the company should think about the evolution of device form factors, understanding the size and shape of the installed base of the device market
• 3+ years of market intelligence, strategic planning, financial planning, quantitative analysis and relevant business experience; preferably with prior work experience in high-tech and communications industries, management consulting, market research, investment banking, data sciences, or econometrics
• Robust statistical modeling/forecasting and quantitative analytical skills with experience supporting complex financial models and strategic decisions
• Exceptional ability to translate complex data into a compelling narrative and insights
• Strong analytical, problem-solving skills; able to develop unique methods of analysis where traditional methods do not yield results
• Demonstrated ability to impact and influence business decisions in a highly-distributed environment
• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects. Experience in leading virtual teams preferred
• Provide comprehensive consultation to business unit at the highest technical level on all phases of the solution development cycle
• Oversees large, complex, more important solutions or more than one solution, including planning; assigning, monitoring and reviewing progress and accuracy of work; evaluating results
• Prepare business requirement reports, feasibility studies, and cost projections
• Clearly adept at understanding process methodology and where to advise process improvement and optimization opportunities
• Assist the business in clearly defining the Business challenge that a solution is required for
• Identify and producing complete, clear, correct, and consistent list of business requirements
• Analyze Business Requirements – modelling requirements, prioritizing and preparing the To-Be State
• Define, evaluating and monitoring the Solution Performance – assessing the metrics to realize return on investment
• Assess proposed solution to see if its meets the stakeholder and solution requirements, and what are the organization’s readiness needs
• Define change management process to ensure that updates to processes are fully documented and understood by all stakeholders
• Contribute and develop TS’s Knowledge Management & Best Practice function
• Ability to competently apply leading methods, and associated tools & techniques
• Experience in process management

EH&B Senior Business Analyst Manager Resume Examples & Samples

• Creates conceptual and functional designs for new and enhanced systems in coordination with technology analysts, external vendors and consultants
• Coordinates user review and approval at all stages of system development and delivery
• Assists in managing system implementation, tracking the timing of deliverables, and developing conversion and migration plans for moving from existing systems to enhanced or more effective new systems
• Identifies opportunities to utilize existing, enhanced or new technologies or business methods to streamline work processes and improve business margins within individual business units
• Maintains awareness of systems, products and expertise available both within Marsh and elsewhere to use in addressing business unit needs
• Develops and maintains a functional expertise in the various insurance businesses and anticipates business and system needs based upon changing industry conditions
• Has a bachelors degree or equivalent
• Has a minimum of 2 years project management experience or equivalent
• Must possess very strong understanding of technology and ability to assess a client’s environment
• Experienced in communication and presenting to clients in mid to large sized companies
• Ability to meet customer needs via creative problem solving
• Experience in prevalent applications development and database technologies
• Good working knowledge of project life cycle methodology and prevalent project planning tools
• Experience working on large-scale integration into diverse legacy and web based systems a plus
• Good knowledge of structured analysis techniques and system development life cycles
• Lead business processes and improvement initiatives, prioritize for operation and business objectives
• This position will have 7-8 direct reports that will be in analytical positions and be supporting the Employee and Individual UHO All Savers Support function
• 2-3 years project Management experience
• 2-3 years leadership experience of professional, project, task driven individuals
• Experience acting as the liaison between business and web developers in designing, creating and communication business needs
• Experience with Waterfall and Agile methodologies

Sales Business Analyst Manager Resume Examples & Samples

• Bachelor Degree in Statistics/ General Management/ Business Administration
• At least 1-2 years of experience in analysis field
• Experience in sales management (either TM, agency, bancassurance) is preferable
• Expert in MS Excel & Access with can possess strong analytical & communication skills. Team work attitude
• Request fulfillment
• Opportunity Analytics
• Pilots / Evaluation Research
• Provide domain leadership and expertise to project teams in a matrix environment and work closely with the day-to-day project lead to deliver on stakeholder needs
• Accountable and responsible for bringing the necessary resources together to solve for business partner demand across all business partners
• Responsible for determining specific strategies, including engagement with internal and external services, within strategic roadmap
• Responsible for facilitating and ensuring that delivery methods, standards, tools, and strategy, where applicable, are consistent and cohesive, and highly valued by business partners
• Strong customer focus and track record of satisfied clients
• Advanced degree or equivalent and at least 5 years of experience in related informatics/analytics required
• Consultative leadership competencies with the ability to collaborate with others and establish working relationships, communicate effectively across the organization and at different levels, think and act strategically, and influence key leaders
• To influence, drive, and improve the areas above, the person in this position will need to be self-motivated and possess strong leadership qualities
• Translate business needs into practical applications and solutions and can easily make the connection between detailed analytic / reporting / BI outputs and implications for the business, turning insights into business actions
• Knowledge of healthcare data (e.g., claims, eligibility, groupers, profiling, EMR), statistical analysis aptitude, and demonstrated understanding of health care and delivery system processes
• Strong healthcare and / or healthplan business acumen for developing actionable reporting using key metrics communicated in an easy to understand manner
• Ability to successfully navigate and contribute in a highly-matrixed environment
• Strong customer focus and management of client expectations
• Emerging track record of presentations / publications and thought leadership is a plus
• Request Fulfillment
• Project Planning and Execution
• Reporting, including Business Intelligence Solutions
• Predictive Models and Methodologies
• Advanced degree or equivalent and at least 5 years of experience in analytics/informatics area required
• Strong data analysis/manipulation skills
• Strong experience in BI Reporting, Data Modeling and Data Management
• Proven records of capability on translating business needs into practical applications and solutions and can easily make the connection between detailed analytic / reporting / BI outputs and implications for the business, turning insights into business actions
• Ability to successfully navigate and contribute in a highly-matrixes environment
• Managing and performing timely ingestion processes on DB schema information based on business priorities
• Building relationship with application owners and database owners to communicate the business objective and gain approval for DB Connect to lake
• Providing assistance in tracking ingestion and supervising timelines by considering data usage peek hours, completing various reports and forms required for gaining access to service ids, drafting emails as well as resource materials based on request for information from DB owners and business owners
• Creating and maintaining ingestion backlog for well-organized data source queue and retrieval of data source connect information and line up details to be used by scrum teams for ingestion process
• Maintaining organizational dependencies based on data domains and filing for access tickets understanding the best source to get the domain based data
• Participating in team meetings, handling correspondence, sharing meeting responsibilities, responding to routine requests, and assisting with the collaboration of ingestion learning and ingestion development
• Creating ingestion tracker and ingestion reports to be shared with business and delivery teams
• Build and maintain relationships with stakeholders to stay abreast of business and technical team needs and to communicate data and metadata priorities and initiatives
• Minimum 3 – 5 years of professional work experience, with 3+ years of experience in database projects
• Demonstrated, applied experience in data management, agile operations, customer support preferably in health care domain
• Strong verbal and written communication skills, social perceptiveness, time management skills and familiarity with database processes
• Good understanding of Agile Methodology. Experience working in Agile project for at least one year using Rally
• Intermediate to Advanced Excel skillset
• Good knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Good knowledge of database concepts including but not limited to schema structures, catalog tables, ETL, Data Definition and Control Language
• Big Data and Hadoop experience is preferred
• Demonstrated ability to work within a large corporate and highly matrix environment
• Aggregates team objectives into Program PI Objectives, creates and publishes roadmap for visibility and transparency
• Ability to shift to the role or tasks needed for each situational transformation. Ability to "get the job done” regardless of role definition
• Must be able to quickly gain a high level understanding of the technical and business domains of the scrum teams
• Must be the first to notice differences and issues as they arise and elevate them to management
• Assists with economic decision-making with estimations and prioritizations at Program level
• Assists with program execution and PI feature completion tracking. Maintain metrics that provide visibility to stakeholders on program-level plans, progress and quality
• Constantly inspects the SAFe process, Client and address the major concerns
• Drives program-level continuous improvement via retrospectives, Inspect and Adapt workshops, and constant demonstration of Kaizen mind
• Encourages team and program level Quality Practices and Communities of Practice around SAFe, Scrum, and Agile program management
• Escalates impediments
• Establishes the annual calendars for Sprints, Program Increments, and all other Agile and SAFe artifacts
• Facilitates Rolling Wave and Pre- and Post- PI Planning
• Build and maintain relationships with stakeholders to stay abreast of business and technical team needs and to communicate metadata priorities and initiatives

Senior Manager, Business Analyst Manager Resume Examples & Samples

• Understand and write high quality SQL queries to retrieve and analyze data
• Automate weekly, monthly, and quarterly reporting with a combination of SQL, Excel and BI tools like Tableau that can scale globally
• Deep-dive a variety of ad hoc questions on marketing, seller performance, traffic, and general business trends
• Partner with business owners to understand business challenges and provide data/analysis to help drive seller experience enhancement projects
• Through data mining and analysis, uncover trends and correlations to develop insights that can improve the business and help make effective decisions
• Conduct product segment analysis to understand customer shopping preferences and identify product level trends
• Support Three-year planning cycles through analytical insights
• 3+ years in management role
• Consumables product segment experience
• Attention to detail and capability to work on multiple projects in parallel
• Proven analytical and quantitative skills
• Ability to use hard data and metrics to back up assumptions and develop business cases
• Experience with building multi-dimensional data models to serve as a foundation for future analyses
• Detailed knowledge and experience within the Financial Services Sector
• Experience of a range of change projects including technology and Business Change
• Strong management skills to lead and manage teams of specialist resources
• Effective networking skills
• Strategic thinking, commercial awareness, coaching skills
• Demonstrable experience of working in complex project environments
• ITIL certification would be a strong advantage
• BA qualification (ISEB or Diploma in Business Analysis)
• Coordinate and lead activities with business owners to gather detailed requirements through interviews, documentation and facilitated working sessions for approved projects and enhancements
• Monitor business decisions and manage requirements documentation and communication
• Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations
• Evaluate project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams
• Lead analysis of requirements to determine the systems’ potential and define impact on other business units and systems
• Support the development team in completion of impact assessments and validation of effort estimates
• Create process models based on business requirements in order to determine the completeness of the information and process components
• Utilize Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation
• Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met
• Minimum of 5 years experience in similar role
• Experience in financial industry is an advantage
• Detailed understanding of Information System, System Analysis & Programming, Data Processing Development
• Set goals for the team that align with Job Family goals and ones that will generate differentiating accomplishments
• Minimum 5 -10 years of relevant work experience
• Experience/understanding of business modeling concepts, business systems development and analysis
• Line of Business experience a plus Merchant acquiring business experience
• 5+ years of experience in market intelligence, strategic planning, financial planning, quantitative data analysis or relevant fields
• BA/BS in Economics, Finance, Mathematics, Statistics, or other quantitative fields required
• Deep working knowledge of Microsoft Office
• Advanced degree in Finance, Applied Mathematics, Statistics, and/or Econometrics preferred
• Prior work experience in tech and communications industries, management consulting, market research, investment banking, data sciences, or econometrics preferred
• Current and relevant experience in statistical modeling, time series forecasting, time series analysis. Experience in the use of statistical modeling techniques (Monte Carlo simulations, Bootstrapping, Discrete Choice Models), statistical visualization and modeling packages (R, Python, Machine Learning), and data analytics (Power BI, Tableau) preferred
• Proven ability to influence business decision making in a highly-distributed environment
• Demonstrated ability and success in leading cross-functional teams to deliver on key projects. Experience in virtual teams preferred
• Deep passion and curiosity about the technology industry, devices market and competitive dynamics within it
• Strong expertise in the development and application of driver-based models and statistical analysis to build and maintain agile, quantitative forecast and analytical models that integrate well with qualitative external and internal research and telemetry
• Tenacious problem-solving and analytical skills, with the ability to develop unique methods of analysis where traditional methods do not yield results
• Exceptional ability to synthesize the complex, connect the dots across multiple data sources and see the “signal through the noise” in large, myriad quantitative and qualitative data sets
• Amazing communication skills to turn complex ideas into actionable decisions, coupled with the executive presence to present findings to senior leaders independently across written and in-person mediums
• Leadership skills without direct authority, ability to foster collaboration and partnership to effectively garner consensus, contribution and support for action oriented ideas and decisions across teams in all levels of the organization
• Self-starter and internal motivation to effectively manage multiple priorities, projects, and deadlines simultaneously
• Conduct deep analyses of Microsoft partner and competitive device portfolios and businesses, with a solid understanding of their shipments, business models, financials, technology position and strategic direction
• Be a thought leader on Microsoft’s evolution of device form factors, shaped by a keen understanding of the size, shape and trends of the device installed base and industry landscape
• Work across a broad range of partners (Finance, Marketing, Sales, and Strategy) to deliver a comprehensive financial story with big picture considerations, provides root cause analyses, risks/opportunities and implications with recommendations for action
• Partner with cross-functional teams to evaluate and/or perform business analyses of potential new business opportunities & scenarios. Guide and support decision making process by providing a deep understanding of business fundamentals, competitive landscape, and implications on current strategy
• Be a trusted advisor on market and share implications, providing data, insights and vision to help business leaders understand and act upon developments in the industry. Educate business partners on tools, processes, policies, and reporting
• Advises senior-level partners on business objectives and formulates strategies to meet those objectives. Seen as a proven thought leader with business and financial expertise that can ensure effective implementation of initiatives. Proactively identifies competitive and customer issues and key product differentiators
• Excitement about the end user device market and competitive dynamics in it. Passion and expertise in analyzing global and regional market dynamics and financials in order to drive meaningful insights about the economic and device market landscape
• Effectively communicate business strategy and goals and how they align to the team’s work. Plan the team’s work to achieve goals and respond effectively to changing priorities, maintaining team energy and results
• 5+ years of market intelligence, strategic planning, financial planning, quantitative analysis and relevant business experience; preferably with prior work experience in high-tech and communications industries, management consulting, market research, investment banking, data sciences, or econometrics
• Ability to partner and communicate effectively across and at all levels of the organization. Demonstrated ability to impact and influence business decisions in a highly distributed environment
• Modeling, forecasting, and quantitative analytical skills with experience supporting complex financial models and strategic decisions
• Exceptional ability to translate complex data into a compelling narrative and insights. Strong analytical, problem-solving skills; able to develop unique methods of analysis where traditional methods do not yield results
• Perform bridge between financials, operations, and HR business. Business Analyst role that combines strong business analysis skills and a willingness to roll up one’s sleeves and get involved in hands-on business analysis, and spec writing. Time is shared between new projects, for example: SAP HCM, SuccessFactors Learning Management, Performance Management, SAP Concur Travel and Expense, Acquisition Integration and other ongoing initiatives and production support activities
• Perform various analyses and prepare written material as required, including position papers, Scope of Work descriptions, business requirements
• Interface with business teams (i.e. accountants and controllers) to understand requirements
• Interface with clients as appropriate for specific projects
• 10+ years in ERP systems
• Ability to communicate with all levels of management
• Possesses excellent decision-making and problem solving skills. Proactive, rather than reactive
• Flexible and responsive with the ability to work in a matrixed, geographically dispersed environment
• A well-developed results-oriented philosophy and work ethic; the ability to “get things done”
• Experience working on international projects for a global company is a big plus
• “Big 4” consulting experience a plus
• Experience working dealing with large international organizations and related legal & tax complexities
• Experience with Group Life and/or Disability Products
• Experience in a key analytical role on large and complex enterprise projects
• Knowledge of insurance industry business processes and processing
• Experience with change management tools/ methodologies
• Experience delivering and supporting highly critical business applications in a fast-paced and demanding environment
• Ability to work independently and be self-accountable to deliver a high level of performance
• Strong communication skills that can be effective working in person as well as in remote situations
• Desire to work in a diverse environment interacting with many roles and teams made up of passionate industry experts working towards a common goal
• Interest in developing professional skillset and desire to network through participation in technology user groups, networking events, and technology organizations
• Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience
• Experience: 6 years of relevant work experience (in addition to education requirement)
• Intermediate knowledge or skills in one or more of the following is required
• QA testing, business analyst methodologies, system design and analysis
• Strong SQL skills preferred
• People & Talent - Manage teams of Finance Systems Subject Matter Experts, Project Managers and Technology Specialists
• Ensure a fluent and effective engagement between GFTS Finance and CCA Clusters Finance organizations (Country CFOs, Country Controllers and teams) ensuring accurate understanding of Finance needs, priorities and proper synchronization of business and technology plans
• Manage CCA Clusters GFTS Finance Book of Work
• 2 - Production Availability of Local Finance Systems Portfolio - Ensure timely availability and accuracy of applications under Finance Systems Portfolio
• 3 – Local Finance Systems Inventory and Roadmap - Maintaining up-to-date Local Finance Systems Inventory (through CSI) and detail Total Cost of Ownership of each application
• Roadmap Definition and Execution
• Managing End-to-End Software Development activities
• Helping General Management in monitoring Group organic growth and follow-up subsidiaries performance indicators on a monthly basis for P/L and quarterly for cash
• Monthly analysis of affiliates reporting from volumes to non-recurring results, incl. cash aspects on a quarterly basis
• Support affiliates in the implementation of all optimization projects and changes in reporting (new appendix, new account, etc…)
• Participating in the improvement of reporting comments quality (template, content, feedback to affiliates, etc…)
• Follow up of risks and opportunities
• Challenge affiliates on forecast accuracy and targets achievement
• Regular physical or conference calls business reviews with affiliates
• Strong knowledge of accounting, finance (P&L and Cash) and IFRS
• Strong knowledge for Excel
• Knowledge of PR Business Analysis technics and methods
• Knowledge of how PRISMA and ESSBASE systems work (different scenarios and dimensions)
• Listening capacity, empathy
• Anticipation
• Diplomacy but capacity to stand up to his/her positions
• Transparency
• Sense of communication (with all levels of the hierarchy) and good relation capabilities to create a trustful climate with affiliates and Holding stakeholders,
• Real interest in Business analyzing
• Rigor, “figures oriented analysis” capacity, accuracy sensitivity
• Reactivity, autonomy, proactivity
• Enthusiasm, team spirit, curiosity
• Education required: Engineer's school/ Business school/ Equivalent University Degree
• Work experience required: 3-4 years in a leading Audit Consulting Firm with assignments in major companies + an experience as Business Analyst Senior. Experience in the FMCG sector appreciated. Skills acquired in the previous professional experience: methodological tools and good technical bases (accounting, finance, and consolidation), computer / excel skills
• Operate as a consultant with internal stakeholders, partners and customers to define solutions that balance customer needs with business requirements
• Preparation of feasibility studies, business cases, report analysis and business design documents
• Participate in the development of tender and RFP requirements
• Bachelor's degree in computer science, business or related fields
• Minimum of 5 years’ experience in similar business analysis roles (preferably in technology industry environment)
• Strong verbal and written communication skills in English and Myanmar language
• Excellent problem solving, organizational and time management skills
• Proficient in Microsoft office (MS project, Visio)
• Strong understanding of business processes

Business Analyst, Manager Resume Examples & Samples

• Manage the team performing the Business Analyst function for onboarding external data
• Be the authoritative voice for both internal and external stakeholders of how data challenges will be addressed and resolved
• Analyze complex business problems and provide technical expertise for developing user requirements
• Provide solution details to stake holders regarding agreed upon solutions and their impact
• Must have a working knowledge of SQL
• Database deliverables include file manipulations and report building
• Provide expertise in devising, negotiating and defending the tables and fields provided in the database
• Help develop an understanding of client's original data
• Involved in design and execution of reports and report development
• Provide consultation to users in the area of the internal ETL application systems
• Document information effectively through databases, knowledge warehouses, and other shared space
• Interpret customer needs, and translate into understandable written requirements
• Ability to work in a dynamic, fast paced and often changing environment
• Serve as a liaison between: developers and users, clients and companies, and management and IT on an as needed basis
• Good organization and interpersonal skills
• Able to understand and meet needs of end users
• Able to work in a dynamic, fast paced and often changing environment
• Analytical and troubleshooting skills using SQL
• Basic to intermediate database programming using Python and Shell commands

Deloitte, Senior Business Analyst Manager Resume Examples & Samples

• Elicit & interpret business and technical requirements using a variety of elicitation techniques, using technology to communicate where appropriate
• Write high quality Business Cases, Use Cases, Requirements Catalogues and BPMN process maps in accordance with requirements of the assigned work
• Support stakeholders throughout the lifecycle of a project to ensure that business requirements are delivered appropriately
• Work closely with technical teams (Applications Development, Enterprise Architecture, Infrastructure & Operations) to ensure that business requirements are accurately converted into technical solutions
• Share, with Business Analysis team, experience and knowledge in order to enhance team intelligence and performance
• Mentor Business Analysts to ensure high quality analysis, documentation and effective stakeholder management
• Provide Business Analysis Team Lead and Head of Business Relationship Management with ad-hoc support when required
• German speaker. In addition, French would be desirable but German would be the priority

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