transport manager cpc exam case study questions

23 – Case Study (December 2021)

This Case Study assessment contains  6   case study questions . You have  2 hours and 15 mins  to complete the assessment. This is to familiarise yourself with the question format.   The assessment on your exam day will be 3 – 7 question and the duration will be 2 hours and 15 minutes.

When you start your assessment, the relevant scenario will appear on the left hand side and the question element will appear on the right side with the answer box below. The case study remains the same though out the assessment, Please ensure that you read the scenario to match the question.

INSTRUCTIONS

• Answer ALL the questions.
• Write your answer to each question in the space provided.
• The number of marks is given in brackets at the end of each question or part question.
• Assessment material has been prepared in line with legislation current at the time of production. Any subsequent changes to legislation have not been taken into account, however, responses that refer to amended legislation will be credited

To start the assessment click on the the box below

Course Content

Lloyd Morgan Group

Transport manager cpc home study.

The Transport Manager CPC Home Study option provides access to a CPC online e-Learning portal, approved CPC course notes / materials and entry to the CPC exam. Ideal for those wishing to obtain their Transport Manager CPC and are unable to commit to attend our 10-day course (9 days classroom and one day for online exams) or who would just prefer to study at home in their own time at their own pace.

• Allows candidates to learn at their own pace and in their own surroundings, so they can fit their learning around their own work and lifestyle commitments.
• The online portal provides candidates with everything our classroom course offers and provides practice questions and case studies to be undertaken before the actual exams, helping to allow candidates to pass 1st time and avoid exam resist costs.
• Enhances continued professional development (CPD) towards manager CPC success.
• Acts as a useful revision tool as the information is updated four times a year to ensure candidates are aware of the latest legislation and best practice.

Provides 3 months access to the online e-learning portal, approved CPC course notes & entry into the 2 CILT CPC exams. You will be able to select a date for […]

Who is it aimed at?

Anyone who wants to undertake their road transport or passenger transport managers qualification.

The Transport Manager CPC is a legal requirement of an operator licence. It is a legal requirement to show that all goods and passenger vehicle operators are ‘professionally competent’ and is part of the conditions of an operator licence.

What is included in the Transport Manager CPC Home Study?

• Industry-leading CILT approved course notes, including end of modular tests
• Three months access to the online HGV or PSV e-Learning platform – access 24 hours a day, 7 days a week on any device
• 30 interactive modules, including core modular videos, downloadable resources and example questions.
• Over 1,200 multiple choice questions and over 250 modular specific case study examples, students will be able to self mark their progress
• 5 x 40 minute professionally filmed core modular bitesize videos, covering: Financial Management, Operator licencing, Drivers’ Hours, Maintenance, and Vehicle Costings
• Entry to the CILT multiple format and case study online examinations

£750 + VAT which includes:

3 months subscription to the online e-Learning Portal

CILT approved CPC Course notes / material (Please note that the CPC notes are updated 4 times a year. We will always provide the most up-to-date notes but we can not guarantee that depending on when you have selected to enter the CPC exam that the notes have not been superseded. We can only supply one set of notes/ material)

Entry into the 2 exams (multiple format and case study) – Please specify which exam date you require when purchasing the Transport Manager CPC Home Study

Additional month(s) subscription to the e-Learning portal can be purchased if required – Please call for price

Lloyd Morgan Group also provide

Transport Manager CPC Course (10 days classroom)

Transport Manager CPC e -Learning Subscription only

Transport Manager CPC Refresher

Call us today on 01543 897505

• Safeguarding & Disability Awareness Far more interesting than others, would highly recomend read more read less Sandra T 2/22/2024 DCPC - Better Bus... Customer First An interesting day and well presented with some good examples and a chance to ask questions and share own ideas / examples / thoughts. Thank You read more read less Michael C 2/08/2024
• Advanced IRTEC Technician Excellent presentation from the trainer, made the time fly past. Very knowledgeable and approachable, a credit to his employer. read more read less Chris H 2/01/2024 LV3 Electric Vehicle Light Great Course, covers everything you need to know read more read less Liam A 1/29/2024
• Operator Licence Awareness This is an excellent course which is relevant for all members of a transport operation read more read less MIchael C 1/24/2024 Transport Manager CPC Refresher No way anyone could answer poor to the trainer. He was brilliant in every way possible. The only remark I can give for the trainer is How Can you Improve on Perfection?Keep up the good work and stay safe read more read less D Ashby Transport Manager 1/12/2024
• Vehicle Gate Checks **: It was a pleasure to spend time with the compliance engineer as he carried out his duties. I noticed how thorough and knowledgeable he is, and actually passionate about truck safety. He spoke to each individual driver, walking them around the vehicle, giving advice and passing constructive observations to them in a friendly manner. This was much appreciated, and all the drivers learnt something new from him. Without doubt, his visit here today has been extremely positive and will certainly enhance our drivers ability to be even more eagle-eyed when carrying out their daily vehicle checks. Its always a pleasure to meet someone who takes their job very seriously, but executes it with humour and a willingness to impart his experience read more read less Chris H 11/24/2023 Driver CPC Training Course Excellent course, I definitely recommend read more read less Julia G 10/16/2023
• Driver CPC Training Course Overall course was very good. Instructor made day engaging and interesting read more read less Mark T 10/16/2023 HGV Transport Manager CPC The course was great, teacher really helpful, knowledgeable and helped me understand things in a simple way. The clear guidelines, homework and study pattern was very helpful and allowed me to pass first time. Would advise the course to anyone . read more read less Danny Tristram 6/22/2023

• Transport Manager Certificate of Professional Competence (CPC)

CPC Case Study Revision Course

Success in achieving the CPC Case Study examination relies on a candidate’s ability to effectively interpret the knowledge they have learned, and apply it to an examination scenario. The objective of the case study revision course is to provide support by offering advice and exam techniques, which will assist candidates to fully prepare for the written examination. This is a workshop led environment exercising sample case study scenarios and questions, coupled with guidance from the CPC tutor. 

Benefits of attending  

• Clarification of what to expect in the exam.
• Practice recognising question types and crafting answers to extract maximum marks.
• Examination techniques.
• Study tips.

Who should attend?

• Candidates attending the main CPC course who feel the additional revision support would be beneficial
• Candidates preparing for a resit

Course content 

• Examination techniques
• Case study mock papers
• Knowledge check questions 

 Topics include:

• Operator licensing
• Driver licensing
• Drivers’ hours and working time
• Record keeping
• Maintenance and vehicle operations
• Financial management and vehicle costing

Course duration 

Price .

Price includes tuition, course materials, lunch and refreshments. The price does not include the City & Guilds Case Study examination.    Please note: Candidates who have attended a different training provider’s course may benefit in purchasing Logistics UK notes at a discounted price. 

• CPC notes price: £73+VAT when purchased along with the CPC Case Study Revision 
• Candidates who have taken their examination more than 6 months ago are advised to take the full course again
• If any special requirements or access arrangements are needed, please notify at the time of booking
• This course is also available as an in-company option. For more information please email [email protected] or call 03717 11 22 22

(Course ID: TRANSPXubG)

Member prices

£427.00 + VAT

Non-member prices

£484.00 + VAT

In-company prices

Prices for In-company courses may vary

Online Multiple Choice Exam - £47.50 flat rate, no VAT.

Training Course Enquiry Form

Course Dates:

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Transport Manager CPC COURSE

Transport manager cpc course – passenger transport.

• Multiple choice examination (R1) 2 hours. 09.30hrs to 11.30hrs
• Case study examination (R2) 2 hours 15 minutes. 13.00hrs to 15.15hrs
• Full details on how to access the online exams will be given during the course.
• Multiple choice examination (P1) 2 hours.  09.30 hrs to 11.30 hrs
• Case study examination (P2) 2 hours 15 minutes.  13.00hrs to 15.15hrs

This course prepares an individual for all the technical and legal aspects of a road haulage operation and includes, among other things, the following:

Course starts at 08.00 hrs to 16.00 hrs, please be early.  A PC or laptop is essential. A new link will be emailed each day to join the classroom, the day before.

Please note that this course is not suitable for people who need a PCV Transport Manager CPC qualification.

This course prepares an individual for all the technical and legal aspects of a passenger transport operation and includes, among other things, the following:

Please contact us to book on 01209 899399

Please note that this course is not suitable for people who need a Road Haulage Transport Manager CPC qualification.

For those wishing to prepare for the Transport Manager Road Haulage CPC qualification via home study, the Transport Manager CPC manuals and exam booklets can be purchased from us. Please contact us for details.

Contact us for options or call 01209 899399 .

For those wishing to prepare for the Transport Manager Passenger Transport CPC qualification via home study, the Transport Manager CPC manuals and exam booklets can be purchased from us. Please contact us for further details.

Course Modules – In Detail

During the Transport Manager CPC – Road Haulage course, in line with the CILT syllabus, each of the following topics will be covered:

• Introduction
• Company Law
• Industrial Relations
• Health and Safety
• Financial Management
• Commercial Conduct
• Organisation Charts
• Business Taxation
• Operator Licencing
• Driver’s Hours Basic
• Driver’s Records
• Planned Preventative Maintenance
• Vehicle Costing
• Vehicle Taxation
• Transport ancillaries
• Electronic Data
• Weights and Dimensions
• Safe Loading of Vehicles
• Plating and Testing
• Fleet Inspections
• Driver Licensing
• Traffic Regulations
• Accident Procedure
• Vehicle Selection
• Customs Transit Systems
• Incoterms and Frontiers
• International Documentation

During the Transport Manager CPC – Passenger Transport course, in line with the CILT syllabus, each of the following topics will be covered:

• Contracts of Carriage and Conduct Regulations
• Bus and Coach Service Operation
• Competition Rules
• Timetabling and Scheduling
• Fairs, Revenue Collection and Tenders
• Weights and Dimension of Vehicles
• Mechanical Condition
• Route Planning and Frontier Crossings
• International Passenger Documentation

Transport Manager CPC in Road Haulage (HGV)

Road haulage transport manager cpc, join our award-winning transport manager cpc course in road haulage for your best chance at passing your exams on the first try.

Learn Online. Get Qualified.

Start your learning journey with confidence. our cutting edge transport manager course provides personalised progress tracking, so you always know if you are on track to pass your transport manager exams., transport manager cpc in road haulage.

Introduction to Transport Manager CPC Qualfication

Unlock new career heights with the Transport Manager CPC in Road Haulage qualification. This course is your gateway to success in the transport industry. Whether you're dreaming of starting your own business or aiming for a leadership role in transport management, this qualification is essential. Dive into a curriculum that covers everything you need to know to pass your transport manager exams.

How is this Course Different to other Training Companies

Discover a unique training experience with our course offerings, setting us apart from other training companies. Our team prioritises quality over quantity, ensuring each learner receives personalised attention. We believe in nuturing individual learning journeys, providing mentor and tutor support, and instant marking of in-course testing to track progress effectively, so you know exactly where you are and if you are on track to passing your exams. Our tutors empathise with the complexity of the course, drawing from their own experiences to offer tailored guidance. We understand that thorough knowledge is essential for exam success, and our dedicated team is committed to helping you achieve your qualification goals.

Are we the Right Company for You?

At NTP, transparency is key to our approach with all our students. We believe in being straightforward and honest, which is why we're unafraid to ask if we are the right company for you. If you are looking for a training company that is dedicated to you, and will be with you every step of the way through your course journey and provide you with advice, guidance, one to one support and the most cost effective value for money, then you have come to the right place and we are the right match for your needs.

Exploring the Course Content

The Transport Manager CPC course is comprehensive, covering every aspect necessary for managing a transport operation successfully. The course is divided into manageable modules, each focusing on a critical area of transport management. These include understanding Law, Health and Safety, Operator Licensing, Drivers Hours and much more. You can download the full course guide for full details.

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Transport Manager CPC Multiple Choice Questions

Are you preparing for Transport Manager CPC? You can take these transport manager CPC multiple-choice questions and see if you know everything or if you need more practice. Transport Manager CPC is very important if you want to be a part of the transport and haulage industry. Here, we have a set of questions related to this certification, which will not only help you practice but give some more information also. All the best for a perfect score on this quiz.

Common law   Which of the following are essential ingredients of all contracts? 1. Offer   2. Acceptance   3. Consideration 4. Written form   5. Invitation to contract

All the above

2, 3 ,4 and 5 only

1, 2, and 3 only

3 and 4 only

Rate this question:

For a contract to be legally binding, there must be:

An offer only

Offer and acceptance only.

Offer, acceptance, and consideration

Offer, acceptance, consideration, and a written agreement

Carriers and conditions of carriage   A company has the power to restrict its legal liability to a consignor of goods by defining the limits of its liabilities in its:  

Conditions of employment

Conditions of carriage

Articles of association

Memorandum of association

Which of the following terms and statements would you expect to find in standard conditions of carriage used by a road haulage company?   1. A statement that the hauler must be recognized as a common carrier   2. A general lien on the customer’s goods should carriage charges not be paid   3. Exclusion of liability for losses caused by the negligence of the sender   4. A commitment by the haulage company to meet the quality standard ISO 9001   5. Limits of liability for loss of or damage to goods

1 and 5 only

1,2 and 4 only

2,3 and 5 only

Liability and company law   An action for negligence can only be brought if:

The defendant has committed a criminal offense.

The plaintiff has suffered no damages.

The plaintiff has suffered damage in some ways.

The plaintiff has a contract with the defendant.

When forming a private limited company, a statement that the liability of the members is limited must be contained in which of the following?

Certificate of Trading

Memorandum of Association

Statement of Association

Articles of Association

Employment legislation   Under current employment legislation, an employer must give an employee working 35 hours per week a written statement of the main conditions of employment:  

Prior to the commencement of employment

As soon as employment begins

Within one month of commencing employment

Within two months of commencing employment

Unless it can be shown that there are special reasons that justify any discrimination, The Equality Act applies to:

Married women only

Single women only

All men and women

Single and married women only.

When an employee is suspended from work on medical grounds because of a health risk, providing that the employee remains available for work, he/she is entitled to normal pay for up to a maximum of:

Which one of the following must be included in the written statement of the main terms of employment that employers are obliged to give employees under uk legislation.

Employee’s home address

Holidays and holiday pay

Duties of the employee

Details of what expenses can be claimed

Health and safety   Within what period must an employer establish a safety committee when requested to do so in writing by at least two safety representatives?

Four months

Three months

Employer’s liability insurance is designed to meet claims:

By employees injured during the course of their employment

By employees alleging they have been unfairly dismissed

By customers injured by defective products

For loss of production due to strikes

Drivers’ hours   An LGV driver on a domestic hours journey must not work in any 24-hour period for longer than:

10 hours 30 minutes

11 hours 30 minutes

A driver subject to EC regulation 561/2006 must take a break after having driven for a total of:

4 hours 30 minutes

5 hours 30 minutes

Essential record keeping   A driver must return completed tachograph charts to the operator within:

Who is responsible for ensuring that the tachograph seals remain intact.

The operator only

The driver only

The driver and the operator

The authorized examiner

Under EC tachograph regulations, which of the following goods vehicles must be fitted with a tachograph on national journeys:   1. 1.5 tonnes gross vehicle weight 2. 3.5 tonnes gross vehicle weight 3. 5.5 tonnes gross vehicle weight 4. 7.5 tonnes gross vehicle weight

1, 2, 3, and 4 are correct

2 and 3 only are correct

3 and 4 only are correct

2, 3, and 4 are correct

Road Transport (Working Time) Regulations   Which of the following statements relating to the Road Transport (Working Time) Regulations are correct? The average working week should not exceed 54 hours. The maximum hours that may be worked in any one week is 60. Periods of availability count towards a driver’s total working time. The average working week is normally measured over a 17- week period. Drivers working at night are limited to a maximum of 10 hours of work per shift.

2,3 & 5 only

2,4 & 5 only

A driver subject to EU drivers’ hour's regulations begins work at 06.00 and completes 30 minutes of non-driving work in the depot. At 6.30, he drives to the unloading point, which is reached at 10.00. He then begins to assist in the unloading of the vehicle. Under the Working Time Regs, the driver must begin a break of at least 30 minutes by no later than:

Accounting for vat   vat-related records must be kept for a minimum period of time. this period is:, a company accounts for its vat using the cash accounting system. this means that the vat on sales is.

Not payable until the invoices have been paid by the customer

Liable to be paid once the invoices have been sent to the customer

Calculated on an annual basis

Calculated at a set rate for your industry

E P Transport agrees to pay drivers a night out rate in excess of the figure agreed with HMRC:

The employer becomes liable for paying any tax in excess of benefits received by the driver.

The employee will be taxed on the excess benefits received.

Neither the employer nor driver have any additional tax liability.

The driver must repay any excess benefit into a personal pension plan.

During the quarter, ABC Haulage charges its customers £900 in VAT and pays £1,100 in VAT to its suppliers. At the end of the quarter, the company would:

Pay £200 to HMRC

Claim £1,100 from HMRC

Claim £200 from HMRC

Pay £1,100 to HMRC

Identify which combination of these statements is correct in respect of a hauler considering registration for VAT purposes. 1. Registration is optional provided sales do not exceed the registration threshold 2. Registration is not permitted until the registration threshold is reached 3. Registration is compulsory once the registration threshold is reached 4. Registration can be postponed to the end of the financial year even if the registration threshold is reached 5. Registration is never required as transport services are always exempt from VAT

A company’s articles of association must contain details of the following:.

The rules governing the appointment of directors

Authorized share capital

The names of the founding members

None of the above

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• Current Version
• Apr 22, 2024 Quiz Edited by ProProfs Editorial Team
• Mar 20, 2013 Quiz Created by Roadtransport

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Level 3 Certificate of Professional Competence for Transport Managers (Road Haulage)

To book a video meeting with one of our experts please select the relevant Relationship Manager in your region. We look forward to having the opportunity to connect!

Claire Williams

As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:

• South East – Buckinghamshire, Berkshire and Oxfordshire
• Northern Ireland

Cliff Farrell

As a Relationship Manager at the Skills and Education Group, I am responsible for looking after our customers in the following areas:

• Yorkshire and the Humber

Melody Coomes

As the Senior Relationship Manager, I work with the team to ensure our customers are provided with the best possible service. I look after key customers across a range of areas. Feel free to reach out and book a call to explore ways we can work together.

Paul Chivers

• South East – Sussex, Hampshire, Isle of Wight, Surrey.

I look forward to connecting with you.

Peter Summers

As a Relationship Manager, I look after customers in the following areas:

• Other UK – Channel Island’s, Isle of Man

Steph Reeves

• West Midlands
• East Midlands

Shonyce Rudyj

As a Relationship Executive, I look after customers in the following areas:

• Eastern Region

These qualifications attract UCAS tariff points which can be used by learners to further their study at a higher level.

Product code

Ofqual code

Pass/Fail Only

Total qualification time

Guided learning

Operation start date

1 April 2021

Minimum Age for CPC Qualifications

Learners can register on the Level 3 Certificate of Professional Competence for Transport Managers Road Haulage from the age of 16. However, the Department for Transport feels that it should be made clear to all applicants that the Traffic Commissioners in Great Britain have indicated that it is highly unlikely that they would accept anyone under the age of 18 as an appropriate transport manager for the purposes of satisfying the professional competence requirements to hold or apply for of an operators’ licence. The Transport Regulation Unit in Northern Ireland has taken the same view on this matter.

About the Qualification

The SEG Awards Level 3 Certificate of Professional Competence for Transport Managers Road Haulage has been developed to qualify students to be nominated as the professionally competent person on a standard operator licence.

The Learning Outcomes and Assessment Criteria of this qualification have been derived directly from Regulation EC No 1071/2009 and provide assessment which is comparable to the assessment provided in other EU member states.

This qualification specifically aims to:

• Assess students against the requirements of Regulation EC No 1071/2009 of the European Parliament and of the Council of 21 October 2009
• Assess the levels of knowledge and practical aptitude necessary for the management of a transport undertaking as set out in Annex 1 of Regulation EC No 1071/2009
• Assess skills and knowledge at a level which is harmonised at a minimum level with the skills and knowledge assessed in all EU Member States

The Skills and Education Group Awards CPC qualification is currently a lifetime award, which means that once obtained, the qualification will not expire, and holders will be considered professionally competent for the rest of their lives. However, professional competence can be affected at any time by certain personal circumstances, for example, if the holder is convicted of certain criminal offences.

Examination Dates

Skills and Education Group Awards will hold exams during 2023 and 2024 on the following dates:

• Friday 7 June 2024
• Friday 6 September 2024
• Friday 6 December 2024

Fees and Registration

A full CPC fees document can be found in the ‘Related downloads’ section on the right-hand side of this page. For this qualification is it possible to register for the following options:

• Full qualification which includes the case study and multiple-choice test – £125
• Case study only – £75
• Multiple-choice test only – £50

Registration is through our Online Registration System ORS which can be found at the top of the page by clicking ‘Log In’.

If you have any questions relating to registrationsor general CPC enquiries please email: [email protected]

Related downloads

Key contacts, areeba shoaib.

Customer Support

0115 753 1711

[email protected]

Rachel Wilks

Qualifications Manager

[email protected]

Did you know that you can book a video meeting with one of our team members?

Related qualifications, level 3 certificate of professional competence for transport managers (passenger transport).

Total qualification time: 142

Guided learning: 123

Ofqual code: 603/7335/0

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CPC in Road Haulage Transport Operations Management

The Certificate of Professional Competence (CPC) in Road Transport Operations Management (road haulage) is designed to meet the requirements of Regulation (EC) No. 1071/2009. 

CILT is the examining body for the CPC in Road Transport Operations Management on behalf of the Department of Transport.

Achievement of the CPC in road haulage (Road Transport Operations Management) demonstrates that the holder of the qualification is qualified to perform effective and continuous management of undertakings engaged in road transport operations within any EU member state.

This CPC is for managers particularly those who wish to become transport managers or who want to set up their own transport business.   

Need a replacement copy of your cert?

To apply for a duplicate or replacement certificate of professional competence it costs €25.Please fill out the CILT CPC Replacement Form and return it to us either via email or post to CPC - CILT 1 Fitzwilliam Place, Dublin 2 D02 DT68. 

TM CPC Examination 2024

6th June 2024

4th December 2024

Westmanstown Sports & Conference Centre

Lucan Road, Clonsilla, Dublin 15,

Radisson Blu Hotel & Spa, Cork Ditchley House, Little Island, Cork, Ireland

Menlo Park Hotel, Headford Road Galway

H91 E98N 

Student Circular 2021

                            communication to students november 2021, course outline.

This CPC is designed for managers and those wanting to set up their own transport business. There is a requirement to complete a minimum of 100 hours tuition prior to sitting the examination. Along with attending classes, students are  also advised to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations. 

Key areas covered are: 

Introduction to haulage and passenger transport operations  

Setting up a road transport business 

• Covers marketing, developing a business plan, decision-making factors, financial considerations, business ownership, obligations upon transport operators and consequences of bankruptcy. 

Access to the road haulage market 

• What the legal requirements are in setting up a business and getting access to the road haulage market. 
• Covers professional competence, good repute and financial standing so candidates are aware of what is required by the Department of Transport, Sport and Tourism when applying for a Road Transport Operators Licence. 
• Also covers community authorisations and bi-lateral permits in order to meet the legal obligation for carrying out operations in the EU and further afield.  

Transport operations management - haulage 

• Covers main issues in managing a road haulage business - distribution management, logistics, JIT, selecting the vehicles, fleet management, insurances, documentation for the driver, vehicles and loads, the role of information technology in transport management, organisation of work, operating efficiency and fuel economy. 

Financial management 

• Provides students with the main financial information required when setting up and running a business. 
• Covers basic accounting information on keeping accounts, balance sheets, financial analysis, depreciation, costings, pricing, cost allocation, budgeting and managing cash flow. 
• Other areas covered include, road user charges, cheques, methods of payment, renting, and factoring. There is also a section covering invoicing and incoterms (commercial terms for common contractual sales practices, often used to communicate the tasks, costs, and risks associated with the transportation and delivery of goods), fares and pricing. 

Technical standards - haulage 

• Deals with the EU Legislation on the common rules or standards in operating vehicles in Europe. 
• Covers EU type approval, vehicle weights, dimensions and design, abnormal loads, special permits and vehicle testing, technical standards, vehicle selection, loading and unloading, cargo-handling and loading devices, noise and air pollution, drawing up periodic maintenance plans, compliance with the safety requirements, vehicle maintenance, and the carriage of dangerous goods by road. 

Civil, commercial and social legislation 

• Focuses on the social issues concerned with road transport. 
• Covers employers' social security obligations, work contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, Working Time Directive, main types of contract used in road transport, conditions of carriage, contract, agency and carriers liability in tort, consumer rights, employment health and safety legislation, driver qualifications, compliance with traffic regulations, compensation for loss or damage to goods, claims for injury to passengers and damage and loss of baggage. 

Conventions and documentation  

• Examines the various conventions and documents in use in transport in passenger operations in Ireland and abroad. 
• Covers CVR Convention, Carnet de Passage en Douane and other Customs documentation, transit agreements and road user charges. 

Route planning and road safety 

• Examines the importance of safety in transport and covers the legal requirement under the tachograph regulations for driving hours and rest periods. 
• Also covers the requirements for route planning especially when undertaking an international journey, including country profiles, access to ports and the main routes used from Ireland to Europe. 

Candidates must sit two exams to achieve a CPC in Road Transport Operations Management. 

Once the candidate has chosen an approved CPC provider to study with, the provider will then register the candidate as an exam candidate via the CILT website before the course begins.  

An automated email of log in details will be sent to the candidate. This will provide the candidate with: 

• ‘M’ Number and Password
• Link to Member / Candidate portal of the website
• There, the candidate can check their personal details are correct
• Book and pay for the exam once the provider have ‘certified’ the candidate for 100 hours of training.

A minimum of 100 hours of tuition must be provided by the course provider.  Along with attending classes, students are also ADVISED to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.   

Cost to sit CPC exams - €285.00

NOTE: If repeating one paper due to 'Fail Special' you must pay the full €285.00

Exam Schedule 2024

Confirmed Date

6th June 2024 

Examination Format - Open Book

The Chartered Institute of Logistics and Transport as of from  June 2019 changed  the Transport Manager Certificate of Professional Competency examination to an  OPEN BOOK FORMAT .   This change is made after consultation with the Department of Transport.

For the next examination, candidates will be  allowed  to bring in a copy of the  16 Edition of the TM CPC Course Manual dated March 2018 as well as the asociated TMCPC MANUAL ADDENDUM .

Candidates may insert the small tabs / index page markers into their manuals, they may also highlight text if they wish, however no other written material or notes  may be brought into the examination.

Candidates will also be required to bring a calculator with them into the examination

Examination Marking Scheme:  Two papers each of 2 hours 30 minutes duration, in each paper.

Both papers - Pass mark is 60% (240 marks)

• Multiple choice questions   - mix of 5/10 mark     = 30 - 90 marks 
• Up to 11 short questions     - x 20 mark                  = 160 - 220 marks 
• 1 essay type question          - x 50 mark                  = 50 marks 
• 1 case study questions        - x 150 mark               = 150 marks 

                                                                                      Total  = 400 marks   

Each Paper has two sections – Section A and Section B.  The answers to Section A must be written on the question exam paper.  Answers to Section B must be written in the Answer Booklet provided.  Neither booklet are permitted to leave the examination hall but must be returned to an invigilator.

Sitting the Exams

Candidates will sit both exam papers on the same day, morning: paper one (09:30 to 12:00) .

This paper is based broadly but not exclusively on the following subjects:

• Setting up a Business
• Access to the Market
• Operations Management
• Financial Management

Afternoon: Paper Two (14:00 to 16:30)

• Technical Standards
• Civil, Commercial & Social Law
• Conventions Documentation
• Route Planning & Road Safety

Each exam paper has 2 Sections. Section A and Section B. Answers to Section A must be written in the question Booklet in the space provided for each question.  Answers to the questions in Section B must be written in the Answer Booklet provided.

Examination Marking

The candidate must receive an overall pass mark of 60%.

Candidates must also achieve a minimum of 50% in each paper.

                    Examination Marking Scheme

Both Papers                                                       - pass mark is 60% (240 marks)

2 hours 30 minutes duration (including reading time). 

Examination Format: 

Multiple Choice Questions             mix  of 5/10 marks each    =  30 - 90 marks

Up to 11 short questions                X 20 Mark                              = 160 - 220 marks

1 Essay type question                     X 50 Mark                              = 50 marks

1 Case study question                    X 150 mark                            = 150 marks

The Case Study question is compulsory in all TM CPC exams. The question is designed to assess a candidates understanding, and or application of the subject matter, not just their knowledge of it.  Candidates are strongly advised to practice answering case study type questions to help prepare themselves for the real exam.

Total :  400 marks  

• Note: All students achieving between 55%-59% will automatically have their exam papers rechecked.

Note:  A special provision exists for candidates who fail to achieve the overall 60% requirement, but who achieves 60% or over in either Paper One or Paper Two and who also achieve a minimum 50% in the other paper. Such candidates will only be required to re-sit the failed paper (at the next examination date), this is known as a ‘ Fail Specia l’. Where a candidate fails to avail of this option or fails to achieve a 60% minimum in the re-sit paper, he/she will be required to re-sit the full examination (Papers One and Two) at their next attempt. Candidates who have not been successful will receive an email outlining their results and giving details for repeating the examination , if they wish to do so. Based on their results they will be advised as to whether they need to re-sit one or both examinations. 

Notification of Results

Candidates will be notified in 40 working days from the date after the exam.

Working days for our office are Monday to Friday and the office is closed on Bank Holidays and the Christmas season.

Results will be emailed and NO results will be given out over the phone.

Frequently Asked Questions

Can i get a replacement copy of my cpc in road transport operations management.

Yes you can. To apply for a duplicate or replacement certificate of professional competence it costs €25. Please fill out this form  and return it to us. 

Is the TM CPC Certificate on the QQI / NFQ Framework? - NO

QQI stands for Quality and Qualifications Ireland - the body that regulates courses for further education and training and higher education in Ireland. The TM CPC Certificate is a PROFESSIONAL QUALIFICATION ONLY and DOES NOT have any QQI / NFQ / FETAC level associated to it. 

Sample Exam Papers

The following sample papers have been compiled by our Chief Examiner and are provided solely for the purpose of illustrating how those planning to sit a TM CPC exam can expect to be assessed.

Candidates are required to complete two papers on exam day, Paper one is taken in the morning and Paper two in the afternoon. The content of each of the papers vary from one exam to another, for example a question related to training may appear in either the morning paper, the afternoon paper, or both papers, depending on the context of the question. Questions are currently exclusively based on the content of the 16th edition of the TM CPC Manual and any associated TMCPC Manual Addendum, students should familiarise themselves with the layout and content of the manual. As the exam is now open book the convention of setting questions in the order in which they appear in the manual is no longer relevant however the general approach to the exam format will not be dissimilar.

Each paper whether a Haulage or Passenger exam is divided into two sections, Section A and Section B. We strongly advise that candidates practice navigating through these sample papers as doing so will help them become familiar with the examination process and could improve the chances of success.

STRUCTURE OF THE EXAM

Section A contains a number of Multiple-Choice Questions (MCQ’s) which carry 5 or 10 marks each. The MCQ’s have a question followed by up to 4 optional answers, from which candidates should pick just one. There is only one correct answer for these questions. This section also includes short questions of 20 marks each.

Answers to Section A questions must be written in the space provided after each question inside the question booklet.  

Section B of the exam papers include essay type questions, one of which is Compulsory.  You must attempt the compulsory question, and also, choose one of the remaining two optional questions in this section. Only choose one of these two questions to answer.  If you change your mind and switch to the alternative question – don’t forget to cross out the first chosen answer – failure to do so will result in only the first written answer being marked by our examiner. Answers to Section B questions (the compulsory question and chosen question either No. 2 or No. 3 must be written in the space provided in the Answer booklet – don’t forget to clearly label your answers so the examiner knows which question the answer relates to,.  

Whether practicing with a sample paper or sitting the live exam, candidates are encouraged to carefully read and follow the Instructions set-out on the cover page of each paper or section introduction.

Candidates should note that these papers are for illustrative purposes only, none of these questions in either of these two papers would normally appear in any of the live exams.

___________________________________________

Most TM CPC training providers include some useful advice and or coaching on how to tackle the exam papers. Some even include a mock exam which can be helpful to many students. However, it is important to study the course material, become familiar with and most importantly to understand it, and its application in the real world of transport management. Our experience is that those who attend the full course, undertake at least the minimum additional home study recommendations generally do very well in the real exam.

The CILT contacts each registered candidate before the exam date and provides useful information to help candidates prepare for the real exam. Take time to carefully study the advice and if you have any questions raise them with your training provider.

Best of luck with your studies and exam preparation.

Chairperson - Education Committee

Chartered Institute of Logistics & Transport

Sample Road Haulage exam papers :

                            Sample RH Paper 1

                            Sample RH Paper 2                      

                            Sample RP Paper 1

                            Sample RP Paper 2

Can I get my CPC Number if I have lost / misplaced my Certificate?

If you cannot find your CPC Number we cannot give this out over the phone due to GDPR reasons. You will have to apply for a duplicate / replacement certificate of professional competence it costs €25.00. Please complete the  CPC Replacement Form return it to us.

How do I Apply Online for the new TM CPC Exam

Once your Course Provider has registered and certified your course hours online please follow these instructions:

You will receive an automated email with your ID number and password (this email may have gone into your junk / spam inbox). Log in using these e.g: ID/Username: M110??? Password: 01234567 (this will be eight digits long)

Please log into our member’s area of the CILT website: https://www.cilt.ie/Members-Login   Please check:

On first box - PROFILE Name spelling – EXTREMELY IMPORTANT Date of Birth – EXTREMELY IMPORTANT Address – EXTREMELY IMPORTANT You can amend any of your details yourself in the ‘ Profile ’ area and press ‘ Save ’ at the bottom of the page.  

You will then click the SECOND BOX to apply.

You can double check your details here.

You will then be brought through to PayPay to pay – YOU CAN PAY WITHOUT AN ACCOUNT (light blue box).

USE GOOGLE CHROME WEB BROWSER AND A LAPTOP OR COMPUTER – NOT PHONE.

Can I Appeal my Exam Result?

Yes, there is an appeal system. 1. CPC candidates may appeal their results in writing by email to [email protected]   2. Quote your Candidate Registration number (e.g. M111234) as reference. 3. On receipt of a letter of appeal, the candidate’s examination paper is sent to the External Examiner for recheck. 4. The appeal process is available for 15 Working Days  after a candidate has been notified of their results. 5. Candidates will be given results of their appeal within four weeks of the closing date of the appeal. 6. There is a cost of €45.00 for rechecking your exam. This can be given by cheque or by card payment over the phone.

What is the difference between a Certificate of Professional Competence and an Operator Licence?

A Certificate of Professional Competence (CPC) in Road Transport Operations Management is a qualification that allows the holder to act as transport manager in a road transport undertaking. It is  not a licence to operate in the road transport sector. Every road transport undertaking must hold an Operator Licence in order to operate for hire or reward, and one of the conditions of the licence is that the operator must have a qualified transport manager, i.e. a person who holds a CPC. 

Operator Licences are issued by Road Transport Operator Licensing Unit. Certificates of Professional Competence are issued by the Chartered Institute of Logistics and Transport.

I have a Driver CPC. Does this qualify me to act as a transport manager?

No.  Driver CPC was introduced by EU regulation to set and maintain high standards of road safety, health and safety and driving among professional drivers of buses and trucks and is administered by the Road Safety Authority.  It is not related to the CPC in Road Transport Management administered by the Chartered Institute of Logistics and Transport (CILT).

Will the CPC cover both national and international operations?

This qualification covers Irish and EU requirements for professional competence. It is not valid outside of the EU.

Why is there a need for a CPC?

To ensure that there are no barriers that would prevent an operator from plying their trade, for example, in Ireland, France or the rest of the EU, the EU Commission proposed that all transport operators should operate under a common system of rules and that each operator would do the same course across Europe. This course, therefore, seeks to promote awareness of what is required to effectively and continuously manage a transport business anywhere in the European Union.

Do you have to renew your CPC in Road Transport Operations management at any point?

Currently, no you don’t.

I passed by CPC in the UK / Northern Ireland - How do I get a Copy of my Certificate?

You will have to contact the UK organisation you completed your exam with, these are:

• The OCR (Oxford, Cambridge and RSA)
• Email contact in  CILT UK
• Email contact for FTA UK

Can I Buy an up-to-date CPC Manual for my own reference?

If you have already completed your CPC examination some time ago you can buy the up-to-date CPC Manual from us.

The cost is €85.00, with no charge for postage.

Please contact the office on 01 676 3188 or email  [email protected]  with your request.

Payment can be take over the phone.

Becoming a CPC Provider

Step 1 Read the information about becoming a CPC training provider including the criteria for applicants and fees – CPC Provider Information

Step 2 Fill out the application form attaching additional documents where required: CPC Provider Application Form

CPC Training Facility Application Form

CPC Tutor Application Form

Step 3 Finally send your application form to:

The Chartered Institute of Logistics and Transport (CILT), 1 Fitzwilliam Place, Dublin 2, D02 DT68.

Approved CPC Course Providers

To be eligible to sit the CPC in road haulage (Road Transport Operations Management) exams a candidate must first select a course provider approved by the Department of Transport, Tourism and Sport.

Only approved providers are in a position to put forward candidates for examination

ADTA Davitt House  12-14 Dominick St  Mullingar  Co. Westmeath 

Tel:              086 795 8001 / (044) 9345740

Contact:      Yvonne Sheehan Email:            [email protected]     Web:             www.adta.ie 

Swilly Group  The Business Hub, Business Park Road, Letterkenny Co. Donegal

Tel:               1890 63 63 63 / (074) 91 51212

Contact:        Brian Sweeney Email:            [email protected]      Web:              www.swillygroup.com   

Limerick Institute of Technology Dept of Mechanical & Automobile Eng, LIT Moylish, Limerick

Tel:            (061)29324200

Contact:     Dr Patrick Walsh Email:        [email protected]  

Contact:     Ailbe.Burke Email:        [email protected] 

Pat O Donovan CPC Rossa Avenue, Bishopstown, Cork Contact: Pat Donovan Tel: 087 9678754 Email: [email protected]   CPC Training Ltd Contact: Tony Hynes Tel: (066) 7186525 / 087 6363003 Email:            [email protected]   Website:       www.cpc.ie  

  Robin Mulligan Ltd Best Western Sheldon Park, Kylemore Road, Dublin 12 Contact: Manus Mulligan Tel: (041) 982 1112 Email: [email protected]    FTA Ireland  Contact: Aidan Flynn, Donncha P E Cody, Eamonn McEvoy FTA Ireland Training Facility Airport Business Park, Co. Dublin Tel: (01) 844 7516 Email: [email protected]

HazChem Training Ltd Unit G10, Maynooth Business Park Maynooth, Co. Kildare Contact: Seamus Cleere Tel: (01) 629 1800 Email: [email protected]

South East CPC Unit 2F, First Floor, Cillin Hill Tel: (056) 775 1686 /  087 921 5564

Brian Carroll Email: [email protected]   Web: www.southeastcpc.ie

ISM Training Centre (Tallaght) Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24

Contact: ISM Training Centre Tel:          +353 1 8641790 Email:      [email protected]   Web:        www.ism.ie  

Robe Training LTD

Castlebar Road

Ballinrobe, 

www.robetraining.ie

[email protected]