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Decision Making and Problem Solving in Management

Decision Making and Problem Solving in Management

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Harvard Business Review

Effective Decision

By: Peter F. Drucker

Effective decision-making requires a distinct sequence of steps. The sequence includes identifying a generic or unique problem, defining the issues of the problem, determining the required…

  • Length: 7 page(s)
  • Publication Date: Jan 1, 1967
  • Discipline: General Management
  • Product #: 67105-PDF-ENG

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Effective decision-making requires a distinct sequence of steps. The sequence includes identifying a generic or unique problem, defining the issues of the problem, determining the required specifications, deciding what is right rather than what is acceptable, building action into the decision, and using feedback which tests the validity.

Jan 1, 1967

Discipline:

General Management

Harvard Business Review

67105-PDF-ENG

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decision making and problem solving in management pdf

Book cover

Initiation of Educators into Educational Management Secrets pp 61–80 Cite as

Decision-Making and Problem Solving

  • Christos Saitis 3 &
  • Anna Saiti 4  
  • First Online: 19 August 2017

449 Accesses

Decision-making is a fundamental activity that significantly influences the efficiency of an organization. That is because this activity is at the heart of management in every typical organization. Therefore, one of the key prerequisites for an educational leader is to have effective decision-making skills.

During an average working day, a school head makes different kinds of decisions, regardless of their importance. Indeed, within the wider framework of a school unit’s activities, the resolution of problems and the decision-making are two fundamental elements that assess, to a significant degree, the effectiveness of the school’s performance. Consequently, it is absolutely necessary for all educational leaders to understand the process of decision-making and of resolving problems, since the sheer existence of schools (and indeed all typical organizations) depends on their decision-making processes. This chapter:

Analyses the meaning, types and the procedures for effective decision-making

Outlines suggestions (e.g. careful assessment of the credibility of information) on how to avoid wrong decisions

Emphasizes human weakness in the decision-making process (e.g. when a manager puts too much emphasis on the initial information and does not assess whether or not it is creditable)

Examines the meaning of the term “problem” and also summarizes the process and methods of problem solving in the field of education

Presents case studies related to the school reality

  • Decision-making process
  • Definition of problem
  • Problem solving

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Author information

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Department of Primary Education, School of education, University of Athens, Athens, Greece

Christos Saitis

Department of Home Economics & Ecology, School of Environment, Geography & Applied Economics, Harokopio University, Athens, Greece

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Saitis, C., Saiti, A. (2018). Decision-Making and Problem Solving. In: Initiation of Educators into Educational Management Secrets. Springer, Cham. https://doi.org/10.1007/978-3-319-47277-5_3

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    clear, logical thought process to all leadership situations that you encounter. The seven-step process is an excellent tool that can guide you in solving problems and making those sound and timely decisions. The seven steps are: Identify (recognize/define) the problem. Gather information (facts/assumptions).

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    Chapter 3: Decision Making and Problem Solving. This is the chapter where we really get into the main topics: decision making, problem solving, and the difference between them. Once again, the steps presented are very likely to disagree in form, if not substance, with other management textbooks. The chapter begins with three reasons why ...

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    Managerial decision-making is a process by which management, when faced with a problem, chooses a specific course of action from a set of possible options. In making a decision, a business manager attempts to choose a course of action that is most effective in the given circumstances in attaining the goals of the organisation. The various types ...

  8. Effective Decision

    Effective Decision. By: Peter F. Drucker. Effective decision-making requires a distinct sequence of steps. The sequence includes identifying a generic or unique problem, defining the issues of the problem, determining the required…. Length: 7 page (s) Publication Date: Jan 1, 1967. Discipline: General Management. Product #: 67105-PDF-ENG.

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  11. PDF 4 Decision Making Creative Problem Solving and

    Creative Problem Solving and 4 Decision Making Learning Objectives After studying this chapter, you should be able to: 4-1. Discuss the interrelationship between objectives, problem solving, and decision making in terms of their impact on the management functions. PAGE 113 4-2. Compare decision-making styles. PAGE 114 4-3.

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    Problem solving becomes a dynamic and ongoing activity within the management process. 2.2 Decision-Making Models. Management theory recognizes differences between two major modelsof decision making. These are: -the classical decision model, and - The behavioural (administrative) decision model.

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    A "decision" is a process involving a broad set of skills that incorporate problem solving and choice making to select one of several already identified options. Beyth-Marom and colleagues (1991, p. 21) suggested that the decision-making pro- cess includes some basic steps: 34 PROMOTING SELF-DETERMINATION. 1.