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CBSE Class 12 Psychology Important Case Study Based Questions 2023: Read and Solve for Tomorrow's Exam

Psychology important case study questions for cbse class 12: practice important psychology case study-based questions for cbse class 12. these questions are important for the upcoming cbse class 12 psychology board exam 2023..

Atul Rawal

  CBSE Class 12 Psychology Exam 2023: Hello students! kudos to the efforts you put into tackling your 2023 board examinations. We understand that the last few weeks were tremendously tiring, both mentally and physically. Don’t worry, take a deep breath and relax as this is the final phase of your CBSE examination 2023. The class 12 Psychology exam is the last in the lane. Its paper code is 037. The exam is planned for 05th April 2023, that is, tomorrow. The exam will be for 3 hours scheduled between 10.30 AM to 01.30 PM. We believe you have already solved the sample question and previous year papers for Class 12 Psychology and must be aware of the exam pattern. If not, please refer to the links below.

  • CBSE Class 12 Psychology Previous Year Question Papers: Download pdf
  • CBSE Board Class 12 Psychology Sample Paper 2022-23 in PDF

CBSE Class 12 Psychology, Important Case Study-Based Questions:

Case 1: .

Read the following case study and answer the questions that follow: 

Sundar, a college-going 20-year-old male, has moved from his home town to live in a big city. He has continuous fear of insecurity and feels that enemy soldiers are following him. He gets very tense when he spots anyone in a uniform and feels that they are coming to catch him. This intense anxiety is interfering with his work and relationship, and his friends are extremely concerned as it does not make any sense to them. Sundar occasionally laughs abruptly and inappropriately and sometimes stops speaking mid-sentence, scanning off in the distance as though he sees or hears something. He expresses concern about the television and radio in the room potentially being monitored by the enemies. His beliefs are fixed and if they are challenged, his tone becomes hostile. 

Q1. Based on the symptoms being exhibited, identify the disorder. Explain the other symptoms that can be seen in this disorder.

Q2. Define delusion and inappropriate affect. Support it with the symptoms given in the above case study.

Read the case and answer the questions that follow. 

Alfred  Binet, in 1905,  was requested by the French government to devise a method by which students who experienced difficulty in school could be identified.  Binet and his colleague,  Theodore  Simon,  began developing questions that focused on areas not explicitly taught in schools those days, such as memory, and attention skills related to problem-solving.  Using these questions, Binet determined which were the ones that served as the best predictors of school success. 

Binet quickly realised that some children were able to answer more advanced questions than older children were generally able to answer and vice versa.  Based on this observation, Binet suggested the concept of mental age or a measure of intelligence based on the average abilities of children of a  certain age group.  This first intelligence test is referred to as the Binet-Simon  Scale. He insisted that intelligence is influenced by many factors, it changes over time,  and it can only be compared in children with similar backgrounds. 

Q1 . Identify the approach on which the Binet-Simon Intelligence Scale is based. Discuss its features.

Q2 . ‘Binet quickly realised that some children were able to answer more advanced questions than older children were generally able to answer and vice versa’. Why do individuals differ in intelligence? Using examples, give reasons for your answer.

Read the following case study and answer the questions that follow :

All the Indian settlers were contemptuously and without distinction dubbed “coolies” and forbidden to walk on footpaths or be out at night without permits. 

Mahatma Gandhi quickly discovered colour discrimination in South Africa and confronted the realisation that being Indian subjected him to it as well. At a particular train station, railway employees ordered him out of the carriage despite his possessing a first-class ticket. Then on the stagecoach for the next leg of his journey, the coachman, who was white, boxed his ears. A Johannesburg hotel also barred him from lodging there. Indians were commonly forbidden to own land in Natal, while ownership was more permissible for native-born people. 

In 1894, the Natal Bar Association tried to reject Gandhi on the basis of race. He was nearly lynched in 1897 upon returning from India while disembarking from a ship moored at Durban after he, his family, and 600 other Indians had been forcibly quarantined, allegedly due to medical fears that they carried plague germs. 

Q1. What is the difference between prejudice and discrimination ? On the

basis of the incidents in the above case study, identify a situation for each

which are examples of prejudice and discrimination.

Q2. What do you think could have been a source of these prejudices ? Explain

any two sources. 

Read the given case carefully and answer the questions that follow: 

Harish belonged to a family of four children, him being the eldest. Unlike any first born, he was not given the attention he should have had. His father worked as an accountant, while his mother stayed at home to look after the kids. He dropped out of school and could barely manage to get work for a little salary.

His relationship with his family played an important role in building his disposition. He felt a certain feeling of insecurity with his siblings, especially his brother Tarun, who was able to finish college because of parental support.

Due to the hopelessness Harish felt, he started engaging in drinking alcohol with his high school friends. Parental negligence caused emotional turmoil. He also had insomnia which he used as a reason for drinking every night.

Over time, Harish had to drink more to feel the effects of the alcohol. He got grouchy or shaky and had other symptoms when he was not able to drink or when he tried to quit.

In such a case, the school would be the ideal setting for early identification and intervention. In addition, his connection to school would be one of the most significant protective factors for substance abuse. His school implemented a variety of early intervention strategies which did not help him as he was irregular and soon left school. Some protective factors in school would be the ability to genuinely experience positive emotions through good communication.

(i)It has been found that certain family systems are likely to produce abnormal functioning in individual members.

In the light of the above statement, the factors underlying Harish's condition can be related to model.

(A) Humanistic

(B) Behavioural

(C) Socio-cultural 

(D) Psychodynamic

(ii) Over time, Harish needed to drink more before he could feel the effects of the alcohol. This means that he built a alcohol. towards the

(A) Withdrawal

(B) Tolerance

(C) Stress inoculation

(D) All of the above

(iii)He got grouchy or shaky and had other symptoms when he was not able to drink or when he tried to quit. This refers to

(A) Low willpower symptoms.

(B) Addiction symptoms

(C) Withdrawal symptoms

(D) Tolerance symptoms

(iv) Which of the following is not true about substance related and addictive disorders?

(A) Alcoholism unites millions of families through social interactions and get-togethers.

(B) Intoxicated drivers are responsible for many road accidents. 

(C) It also has serious effects on the children of persons with this disorder.

(D) Excessive drinking can seriously damage physical health.

Read the given case carefully and answer the questions that follow:

Monty was only 16 years when he dealt with mixed emotions for every couple of months. He shares that sometimes he felt like he was on top of the world and that nobody could stop him. He would be extremely confident. Once these feelings subsided, he would become depressed and lock himself in the room. He would neither open the door for anyone nor come out.

He shares, "My grades were dropping as I started to breathe rapidly and worry about almost everything under the sun. I felt nervous, restless and tense, with an increased heart rate. My family tried to help but I wasn't ready to accept." His father took him to the doctor, who diagnosed him. Teenage is a tough phase as teenagers face various emotional and psychological issues. How can one differentiate that from a disorder? Watch out when one is hopeless and feels helpless. Or, when one is not able to control the powerful emotions. It has to be confirmed by a medical practitioner.

During his sessions, Monty tries to clear many myths. He gives his perspective of what he experienced and the treatment challenges. "When I was going through it, I wish I had met someone with similar experiences so that I could have talked to her/him and understood why I was behaving the way I was. By talking openly, I hope to help someone to cope with it and believe that it is going to be fine one day."

Now, for the last five years Monty has been off medication and he is leading a regular life. Society is opening up to address mental health issues in a positive way, but it always helps to listen to someone who has been through it.

(i)Monty's symptoms are likely to be those of

(A) ADHD and anxiety disorder

(B) Bipolar disorder and generalised anxiety disorder 

(C) Generalised anxiety disorder and oppositional defiant disorder

(D) Schizophrenia

(ii) During his sessions, Monty tried to clear many myths. Which one of the following is a myth?

(A) Normality is the same as conformity to social norms.

(B) Adaptive behaviour is not simply maintenance and survival but also includes growth and fulfilment.

(C) People are hesitant to consult a doctor or a psychologist because they are ashamed of their problems.

(D) Genetic and biochemical factors are involved in causing mental disorders.

(iii) With an understanding of Monty's condition, which of the following is a likely symptom he may also be experiencing?

(A) Frequent washing of hands

(B) Assuming alternate personalities

(C) Persistent body related symptoms, which may or may not be related to any serious medical condition

(D) Prolonged, vague, unexplained and intense fears that are not attached to any particular object

(iv) Teenage is a tough phase as teenagers face various emotional and psychological issues. The disorder manifested in the early stage of development is classified as,

(A) Feeding and eating disorder

(B) Trauma and stressor related disorder

(C) Neurodevelopmental disorder

(D) Somatic symptom disorder

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  • On what day CBSE Class 12 Psychology 2023 exam is? + As per the official schedule, the CBSE class 12 psychology exam will be conducted on 05th April 2023. It would a Wednesday.
  • Is it important to solve case study questions for CBSE Class 12 Psychology exam? + Yes, as per the updates made by the CBSE Board in the past few years, the psychology paper now carries case study questions. It is of 4 marks with multiple subparts. Thus, students are advised to practice case-based questions to score fully in this section.
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Psychology Class 12 Exam Questions

Please refer to Psychology Class 12 Exam Questions with solutions below. These important exams solved questions have been prepared based on the latest books and syllabus issued by CBSE, NCERT, and KVS. Our team of expert teachers of Class 12 Psychology has designed these based on the latest examination guidelines and the type of questions expected to come in the examinations.

Exam Questions Class 12 Psychology

We have provided exam questions with solutions for all chapters in Standard 12 Psychology. You should learn these before the examinations as the answers have been designed to help you get better marks. You can click on the chapter-wise links below to access all problems and solutions for free. These will also help you to clear all concepts and improve your understanding of Psychology in Class 12.

Chapterwise Important Questions Class 12 Psychology

Psychology Class 12 Exam Questions

It is important for students to prepare for Class 12 Psychology exams properly and practice questions and answers which have been designed based on the latest guidelines on the type of questions to be asked in the upcoming class 12 Psychology examination. We have also provided MCQ Questions for Class 12 Psychology which will be very useful for students. This year more MCQ-based questions and Case study-based questions are expected in examinations. We have provided all the latest questions which are expected to come in exams on our website. Students in Class 12 should download these questions in Pdf and share with teachers and friends.

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Class 12 Psychology Chapter 6 MCQ

case study based questions class 12 psychology chapter 6

Class 12 Psychology Chapter 6 MCQ Attitude and Social Cognition with simple and easy explanation in English Medium for new session 2024-25. Get here practice questions and their answers in the format of MCQ for class 12th Psychology chapter 6 Solutions .

Attitude to learning through the model mainly occurs when: a) we see attitudes through the norms of our group or our culture b) we observe others being rewarded or punished for expressing their thoughts c) an individual is commended for demonstrating a particular attitude d) All of the above

Answer: b) we observe that others are rewarded or punished for expressing their thoughts Learning attitudes through modeling (by observing others): Often we learn attitudes not through association, or through rewards and punishments. Instead, we learn them by observing that other people are rewarded or punished for expressing thoughts, or exhibiting behavior of a particular type toward the subject of the attitude.

Schemas that act as categories are called

Prototype: Schemas work as categories called archetypes, which are sets of characteristics or qualities that help us fully define an object. In social cognition, category-based schemas relevant to groups of people are called stereotypes

  • View Answer

Information presented first has a stronger impact than information presented later is called

Priority Effect: The information presented first has a stronger impact than the information presented later. This is called the primordial effect.

____ refers to all the psychological processes involved in the collection and processing of information related to social objects.

Social perception: “Social perception” refers to all the psychological processes involved in the acquisition and processing of information related to social purposes.

The _______ of an attitude tells us if an attitude is positive or negative towards the attitude object.

Valence: valence of an attitude tells us whether an attitude is positive or negative towards the attitude object. Concept: Nature and Components of Attitudes.

The triangle “P-O-X”, representing the relationships between one person, another person and an attitude object, is suggested by: a) Fritz Heider b) S.M. Mohsin c) Festinger d) Bernard Wiener.

Answer: a) Fritz Heider He used what is known as the P-O-X triangle, where P is the person, O is the other, and X is the third party, to look at the relationships. Each angle of the triangle represents a different element: P, O or X. P is the person, O is the other, and X is the third element.

Psychological processes dealing with the collection and Information processing related to social life objects is called

Social Awareness: This process is called attribution. Often, impression formation and attribution are influenced by attitudes. These three processes are examples of mental activities involved in the collection and interpretation of information about the social world, collectively known as attribution.

Prejudice could be a form of

Attitude As mentioned, a prejudiced attitude is supported variety of things, including sex, race, age, sexual orientation, nationality, socioeconomic status, and religion. A number of the foremost well-known styles of prejudice include the following: Racism. Sexism. Ageism.

A mental structure that guides social cognition is

Schema: Schema, in scientific discipline, mental structures that a private uses to arrange knowledge and guide cognitive processes and behavior. People use schemata (the plural of schema) to categorize objects and events supported common elements and characteristics and thus interpret and predict the globe.

The feature which refers to the quantity of attributes within a broader attitude is

Multiplexity: Simplicity or Complexity (multiplexity) : This feature refers to what number attitudes there are within a broader attitude. think about an attitude as a family containing several ‘member’ attitudes. just in case of assorted topics, like health and world peace, people hold many attitudes rather than single attitude.

In 1957, Leon Festinger published his theory of (a) Balance (b) Cognitive dissonance (c) Learning (d) Attitude

Answer: (b) Cognitive dissonance Festinger’s theory proposes that inconsistency among beliefs or behaviours causes an uncomfortable psychological tension (i.e., cognitive dissonance), leading people to alter one in every of the inconsistent elements to scale back the dissonance or to feature consonant elements to revive consonance.

Improvement in behaviour because of presence of other individuals is thought as

Social facilitation: Social facilitation is an improvement within the performance of a task within the presence of others (audience, competitor, co-actor) compared to their performance when alone.

When people attribute failure to task difficulty they’re concerning following factors

External, Unstable: Researchers also distinguish between stable and unstable attributions. When people make a stable attribution, they infer that an incident or behavior is thanks to stable, unchanging factors. When making an unstable attribution, they infer that an incident or behavior is because of unstable, temporary factors.

The positivity or negativity of an attitude is spoken as

Valence: Valence (positivity or negativity) : The valence of an attitude tells us whether an attitude is. positive or negative towards the attitude object. Suppose an attitude (say, towards nuclear. research) should be expressed on a 5-point scale, starting from 1 (Very bad), 2 (Bad), 3 (Neutral).

Assigning causes to a behaviour seen in specific social situation

Attribution: over the course of a typical day, you almost certainly make numerous attributions about your own behavior in addition as that of the people around you. once you get a poor grade on a quiz, you would possibly blame the teacher for not adequately explaining the fabric, completely dismissing the actual fact that you just didn’t study.

Deepa refers to interact within the same activity as her roommates. She rarely does anything different. Such an observation is indicative of the: (a) Cognitive aspect (b) Behavioural aspect (c) Dissonance aspect (d) Conative aspect.

Answer: (d) Conative aspect connected with a wish, intention, or effort to try and do something: there’s a long-established distinction in psychology between cognitive and conative aspects of behaviour. If we wish to explain the entire person, conative aspects must be included.

When the components of an attitude system are within the same direction, it’s brought up as

Consonance: In cognitive dissonance theory, a situation during which two cognitive elements are in step with each other, that is, one cognitive element follows from or is implied by the opposite.

Liking a subject matter on account of being near the teacher is indicative of

Identification: Identification occurs when someone conforms to the strain of a given social role in society. For instance, a policeman, teacher or politician. this sort of conformity extends over several aspects of external behavior. However, there still be no changed to internal personal opinion.

Cooking food in a very steriliser may entails the saving of fuel and time

Rational appeal: The Rational Appeal persuades audiences to buy something or act on something by appealing to their sense of reason or logic. In other words, the Rational Appeal effectively makes something be or seem obvious in such some way that it really cannot be argued.

“Girls can only be good home makers”, is an example of

Stereotypes: Not criminalizing marital rape, perceiving that ladies are the sexual property of men; and. Failing to research, prosecute and sentence sexual violence against women, believing that victims of sexual violence agreed to sexual acts, as they weren’t dressing and behaving “modestly”.

Pari is usually targeted whenever any theft occurs within the class. The phenomena behind this is: (a) Scapegoating (b) Learning (c) Stereotype (d) Discrimination Answer: (a) Scapegoating Scapegoating is an analysis of violence and aggression within which folks that have undergone or who are undergoing negative experiences — like failure or abuse by others — blame an innocent individual or group for the experience.

Ritesh sees his parents achieve financial success through labor. He considers his mother to be his leader. As a result, Ritesh develops a powerful attitude towards success and labor. this is often an example of: (a) Learning attitude through exposure to information (b) Learning attitude through observation (c) Learning attitude through group or cultural norms (d) Learning attitude through rewards and punishment Answer: (b) Learning attitude through observation Often it’s not through association, or through reward and punishment, that we learn attitudes. Instead, we learn them by observing others being rewarded or punished for expressing thoughts or showing behaviour of a selected kind towards the attitude object.

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Class 12 Psychology Sample Papers & Revision Notes

We bring study materials like Sample Question Papers, Revision Notes, NCERT Solutions, and Important Questions for Class 12 Psychology on myCBSEguide. Teachers testify to our veritable content.

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Cbse last year papers, cbse toppers answer sheet, variations in psychological attributes, self and personality, meeting life challenges, psychological disorders, therapeutic approaches, attitude and social cognition, social influence and group processes.

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Psychology as a discipline specializes in the study of human behaviors, experiences, and mental processes of human beings within a sociocultural historical context. As one of the elective subjects of humanities, Psychology is introduced at the senior secondary stage of school education. A student who is preparing to write their class 12 psychology paper can find quality material to prepare for their course here on myCBSEguide . Here you get CBSE class 12 Psychology revision notes, practice papers, NCERT textbook solutions, MCQ tests, learning videos, online mock tests, etc.

CBSE Class 12 Psychology Complete Course

The senior secondary Psychology course purports to introduce the learners to the basic ideas, principles, and methods in Psychology. The curriculum is designed in a way that the emphasis is to create interest and exposure needed by learners to develop their knowledge base and understanding. The class 12 psychology course deals with psychological knowledge and practices which are contextually rooted. It emphasizes the complexity of behavioral processes and discourages simplistic cause-effect thinking. Hence, students need to dig to a deeper level to achieve that level of understanding. Apart from the lesson from the prescribed textbook, students need to have enough study material to get a good score in the class 12 psychology board exams. Reputed for best CBSE study material myCBSEguide app  brings all the necessary resources for the students under one banner. You can find everything right from basic material like the class 12 psychology syllabus, NCERT solutions, Important questions, and Revision notes to final preparation like psychology previous years' question papers, sample papers, and online tests. Our content strictly abides by the latest CBSE syllabus.

CBSE Class 12 Psychology Syllabus

 The CBSE syllabus of class 12 psychology thoughtfully includes chapters that prepare the base for the students who intend to take up psychology as their main subject during the undergraduate course. The chapters of the class 12 psychology syllabus enable learners to become perceptive, socially aware, and self-reflective. One should always be pretty sure about the latest syllabus and the topics it includes so that the preparation is planned accordingly. The table below contains the chapter list with the allotted marks. You can find further details about the  Class 12 Psychology syllabus 2022-23  here.

The prime aim of the psychology syllabus is to facilitate students’ quest for personal growth and effectiveness and to enable them to become responsive and responsible citizens.

CBSE Class 12 Psychology NCERT Solutions and Revision Notes

So, after having the syllabus, students need to prepare the best revision notes which would cover each and every chapter in a condensed form. We understand that some chapters or maybe some sections of a particular chapter may be baffling and students may not be able to decode and deduce. The chapter-wise notes for class 12 psychology make it easier for them to know and understand the chapters. Access to our well-researched notes for class 12 psychology which is very lucid and easy to understand. To get this benefit download the app myCBSEguide  now.

As we know that the NCERT questions hold an important place in the CBSE curriculum for each subject. Therefore, it is always advisable to have a thorough knowledge of the NCERT questions. You can find class 12 NCERT questions with complete solutions here. 

CBSE Class 12 Psychology Case Study Questions

The teaching of Psychology should be based on the use of case studies, narratives, experiential exercises, analysis of common everyday experiences, etc. Having said that we should also keep in mind the guidelines of the latest NEP, which calls for competency-based learning. This is pursued by encouraging critical reasoning, allowing students to appreciate the role of cultural factors in behavior, and illustrating how biology and experiences shape behavior. Hence, we now see the introduction of case-based questions. We at myCBSEguide have curated some best-of case-study questions for class 12 psychology which are available on our student's dashboard . You can also check our sample questions of  Class 12 Psychology case study questions .

CBSE Class 12 Psychology Important Questions

Like every other subject, myCBSEguide prepares a few important questions or extra questions for class 12 psychology as well. These questions become important because they are based on the important section of a chapter, or maybe a complete chapter that is important. So, how do we discern that this particular chapter is important? It can be understood by the weightage it contains. Anyone who aspires to get good scores in their senior secondary examination must not overlook these questions. We have class 12 psychology important questions with complete solutions for every chapter. 

CBSE Class 12 Psychology Sample Papers

Our rich question bank is trusted by millions of teachers. Our data and content are frequently updated to match the latest developments made by the CBSE. Hence, there is no question of mistrust. Every year myCBSEguide releases model question papers for class 12 psychology based on the original sample paper of CBSE. Students who are willing to shine on the boards leave no stone unturned in learning, revising, and practicing. Solving as many sample papers as they can is a big yes for them. Read all the details related to class 12 psychology sample papers  and get them to get a clear picture of the blueprint and the MS of the final board paper of psychology.

CBSE Class 12 Psychology Test Papers & Mock Tests

Unlike full-length sample papers, test papers are quite helpful in achieving short-term goals. For lengthy and conceptual learning test papers can be the best learning tool. It can also be your performance meter, which would reflect your progress each time you take a test. So, test papers and mock tests for psychology can also be used for self-assessment. You can get test papers for class 12 psychology for the chapter of your choice. You can also attempt the class 12 psychology mock test or an online MCQ test for a fun learning experience. Whichever way you choose the goal is to develop an appreciation of the nature of psychological knowledge and its application to various aspects of life in learners.

With an aim to aid the students with valuable resources and support those who are trying to be self-dependent in their preparation, myCBSEguide  strives to bring the best of the course material to your platter. Students with an equivalent quest to learn and achieve must download this app and begin the journey to success now.

CBSE Model Question Papers 2024 – New Sets

This academic year was so great that CBSE released sample question papers on 31st March 2023 with the new curriculum for the session 2023-24. So, it was quite surprising because usually, CBSE issues sample papers in December. CBSE Model Question Papers 2024 Apart from CBSE sample papers, now you can …

Class 12 Psychology Case Study Questions

Are you having trouble preparing for the CBSE Class 12 Psychology Case Study Questions? Are you looking for a wide range of Class 12 Psychology Case Study Questions? Then you’ve landed in the right place. Students can explore Class 12 Psychology Case Study Questions to assist them in answering a …

CBSE Syllabus for Class 12 Psychology 2019-20

CBSE Syllabus for Class 12 Psychology 2019-20 contains all the topics of this session. myCBSEguide provides you latest Syllabus for Class 12 Psychology. Psychology is the science of behavior and mind, including conscious and unconscious phenomena, as well as feeling and thought. Student can Download full CBSE Syllabus for class …

CBSE Question Paper 2016 class 12 Psychology

CBSE Question Paper 2016 class 12 Psychology conducted by Central Board of Secondary Education, New Delhi in the month of March 2016. CBSE previous year question papers with solution are available in myCBSEguide mobile app and cbse guide website. The Best CBSE App for students and teachers is myCBSEguide which …

CBSE Question Paper 2017 class 12 Psychology

CBSE Question Paper 2017 class 12 Psychology conducted by Central Board of Secondary Education, New Delhi in the month of March 2017. CBSE previous year question papers with solution are available in myCBSEguide mobile app and cbse guide website. The Best CBSE App for students and teachers is myCBSEguide which …

CBSE Question Paper 2018 class 12 Psychology

CBSE Question Paper 2018 class 12 Psychology conducted by Central Board of Secondary Education, New Delhi in the month of March 2018. CBSE previous year question papers with solution are available in myCBSEguide mobile app and cbse guide website. The Best CBSE App for students and teachers is myCBSEguide which …

CBSE Sample Papers Class 12 Psychology 2024

CBSE Sample Papers Class 12 Psychology 2024 is almost similar to the previous year’s question paper. You should go through the new model question paper of Psychology and compare it with the previous year’s papers. It will help you to find the gaps and prepare well in advance for your …

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CBSE class 12 Psychology New Syllabus 2018-19 in PDF format for free download. Psychology New syllabus for 2018 2019 class 12 CBSE is now available in myCBSEguide app. The curriculum for March 2019 exams is designed by CBSE, New Delhi as per NCERT text books for the session 2018-19. Download …

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CBSE Class 12 Psychology Exam 2023 : Important Case Study Based Questions with Solutions

CBSE Class 12 Psychology Exam 2023 : Important Case Study Based Questions with Solutions

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The exam is planned for 05th April 2023, that is, tomorrow. The exam will be for 3 hours scheduled between 10.30 AM to 01.30 PM.

As you know the tail segment of the paper comprises case study-based questions that require deep thinking and an eye for details. To help you with that, we have added important case study-based questions for your practice. Keep up with this post for the questions.

Case 1: 

Read the following case study and answer the questions that follow: 

Sundar, a college-going 20-year-old male, has moved from his home town to live in a big city. He has continuous fear of insecurity and feels that enemy soldiers are following him. He gets very tense when he spots anyone in a uniform and feels that they are coming to catch him. This intense anxiety is interfering with his work and relationship, and his friends are extremely concerned as it does not make any sense to them. Sundar occasionally laughs abruptly and inappropriately and sometimes stops speaking mid-sentence, scanning off in the distance as though he sees or hears something. He expresses concern about the television and radio in the room potentially being monitored by the enemies. His beliefs are fixed and if they are challenged, his tone becomes hostile. 

Q1.  Based on the symptoms being exhibited, identify the disorder. Explain the other symptoms that can be seen in this disorder.

Q2.  Define delusion and inappropriate affect. Support it with the symptoms given in the above case study.

Read the case and answer the questions that follow. 

Alfred  Binet, in 1905,  was requested by the French government to devise a method by which students who experienced difficulty in school could be identified.  Binet and his colleague,  Theodore  Simon,  began developing questions that focused on areas not explicitly taught in schools those days, such as memory, and attention skills related to problem-solving.  Using these questions, Binet determined which were the ones that served as the best predictors of school success. 

Binet quickly realised that some children were able to answer more advanced questions than older children were generally able to answer and vice versa.  Based on this observation, Binet suggested the concept of mental age or a measure of intelligence based on the average abilities of children of a  certain age group.  This first intelligence test is referred to as the Binet-Simon  Scale. He insisted that intelligence is influenced by many factors, it changes over time,  and it can only be compared in children with similar backgrounds. 

Q1 . Identify the approach on which the Binet-Simon Intelligence Scale is based. Discuss its features.

Q2 . ‘Binet quickly realised that some children were able to answer more advanced questions than older children were generally able to answer and vice versa’. Why do individuals differ in intelligence? Using examples, give reasons for your answer.

Read the following case study and answer the questions that follow :

All the Indian settlers were contemptuously and without distinction dubbed “coolies” and forbidden to walk on footpaths or be out at night without permits. 

Mahatma Gandhi quickly discovered colour discrimination in South Africa and confronted the realisation that being Indian subjected him to it as well. At a particular train station, railway employees ordered him out of the carriage despite his possessing a first-class ticket. Then on the stagecoach for the next leg of his journey, the coachman, who was white, boxed his ears. A Johannesburg hotel also barred him from lodging there. Indians were commonly forbidden to own land in Natal, while ownership was more permissible for native-born people. 

In 1894, the Natal Bar Association tried to reject Gandhi on the basis of race. He was nearly lynched in 1897 upon returning from India while disembarking from a ship moored at Durban after he, his family, and 600 other Indians had been forcibly quarantined, allegedly due to medical fears that they carried plague germs. 

Q1.  What is the difference between prejudice and discrimination ? On the

basis of the incidents in the above case study, identify a situation for each

which are examples of prejudice and discrimination.

Q2.  What do you think could have been a source of these prejudices ? Explain

any two sources. 

Read the given case carefully and answer the questions that follow: 

Harish belonged to a family of four children, him being the eldest. Unlike any first born, he was not given the attention he should have had. His father worked as an accountant, while his mother stayed at home to look after the kids. He dropped out of school and could barely manage to get work for a little salary.

His relationship with his family played an important role in building his disposition. He felt a certain feeling of insecurity with his siblings, especially his brother Tarun, who was able to finish college because of parental support.

Due to the hopelessness Harish felt, he started engaging in drinking alcohol with his high school friends. Parental negligence caused emotional turmoil. He also had insomnia which he used as a reason for drinking every night.

Over time, Harish had to drink more to feel the effects of the alcohol. He got grouchy or shaky and had other symptoms when he was not able to drink or when he tried to quit.

In such a case, the school would be the ideal setting for early identification and intervention. In addition, his connection to school would be one of the most significant protective factors for substance abuse. His school implemented a variety of early intervention strategies which did not help him as he was irregular and soon left school. Some protective factors in school would be the ability to genuinely experience positive emotions through good communication.

(i)It has been found that certain family systems are likely to produce abnormal functioning in individual members.

In the light of the above statement, the factors underlying Harish's condition can be related to model.

(A) Humanistic

(B) Behavioural

(C) Socio-cultural 

(D) Psychodynamic

(ii) Over time, Harish needed to drink more before he could feel the effects of the alcohol. This means that he built a alcohol. towards the

(A) Withdrawal

(B) Tolerance

(C) Stress inoculation

(D) All of the above

(iii)He got grouchy or shaky and had other symptoms when he was not able to drink or when he tried to quit. This refers to

(A) Low willpower symptoms.

(B) Addiction symptoms

(C) Withdrawal symptoms

(D) Tolerance symptoms

(iv) Which of the following is not true about substance related and addictive disorders?

(A) Alcoholism unites millions of families through social interactions and get-togethers.

(B) Intoxicated drivers are responsible for many road accidents. 

(C) It also has serious effects on the children of persons with this disorder.

(D) Excessive drinking can seriously damage physical health.

Read the given case carefully and answer the questions that follow:

Monty was only 16 years when he dealt with mixed emotions for every couple of months. He shares that sometimes he felt like he was on top of the world and that nobody could stop him. He would be extremely confident. Once these feelings subsided, he would become depressed and lock himself in the room. He would neither open the door for anyone nor come out.

He shares, "My grades were dropping as I started to breathe rapidly and worry about almost everything under the sun. I felt nervous, restless and tense, with an increased heart rate. My family tried to help but I wasn't ready to accept." His father took him to the doctor, who diagnosed him. Teenage is a tough phase as teenagers face various emotional and psychological issues. How can one differentiate that from a disorder? Watch out when one is hopeless and feels helpless. Or, when one is not able to control the powerful emotions. It has to be confirmed by a medical practitioner.

During his sessions, Monty tries to clear many myths. He gives his perspective of what he experienced and the treatment challenges. "When I was going through it, I wish I had met someone with similar experiences so that I could have talked to her/him and understood why I was behaving the way I was. By talking openly, I hope to help someone to cope with it and believe that it is going to be fine one day."

Now, for the last five years Monty has been off medication and he is leading a regular life. Society is opening up to address mental health issues in a positive way, but it always helps to listen to someone who has been through it.

(i)Monty's symptoms are likely to be those of

(A) ADHD and anxiety disorder

(B) Bipolar disorder and generalised anxiety disorder 

(C) Generalised anxiety disorder and oppositional defiant disorder

(D) Schizophrenia

(ii) During his sessions, Monty tried to clear many myths. Which one of the following is a myth?

(A) Normality is the same as conformity to social norms.

(B) Adaptive behaviour is not simply maintenance and survival but also includes growth and fulfilment.

(C) People are hesitant to consult a doctor or a psychologist because they are ashamed of their problems.

(D) Genetic and biochemical factors are involved in causing mental disorders.

(iii) With an understanding of Monty's condition, which of the following is a likely symptom he may also be experiencing?

(A) Frequent washing of hands

(B) Assuming alternate personalities

(C) Persistent body related symptoms, which may or may not be related to any serious medical condition

(D) Prolonged, vague, unexplained and intense fears that are not attached to any particular object

(iv) Teenage is a tough phase as teenagers face various emotional and psychological issues. The disorder manifested in the early stage of development is classified as,

(A) Feeding and eating disorder

(B) Trauma and stressor related disorder

(C) Neurodevelopmental disorder

(D) Somatic symptom disorder

CBSE Class 12 Study Materials

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case study based questions class 12 psychology chapter 6

Important Questions and Answers

  • 1 mark Questions
  • 2 Marks Questions
  • 3 Marks Questions
  • 4 Marks Questions
  • 6 Marks Questions
  • Multiple Choice Questions

Chapter wise Questions and Answers

  • Chapter 1: Variations in Psychological Attributes
  • Chapter 2: Self and Personality
  • Chapter 3: Meeting Life Challenges
  • Chapter 4: Psychological Disorders
  • Chapter 5: Therapeutic Approaches
  • Chapter 6: Attitude and Social Cognition
  • Chapter 7: Social Influence and Group Processes
  • Chapter 8: Psychology and Life
  • Chapter 9: Developing Psychological Skills

Chapter Wise Mutilple Choice Questions and Answers

  • Chapter 1: Variations in Psychological Attributes - MCQ
  • Chapter 2: Self and Personality - MCQ
  • Chapter 3: Meeting Life Challenges - MCQ
  • Chapter 4: Psychological Disorders - MCQ
  • Chapter 5: Therapeutic Approaches - MCQ
  • Chapter 6: Attitude and Social Cognition - MCQ
  • Chapter 7: Social Influence and Group Processes - MCQ
  • Chapter 8: Psychology and Life - MCQ
  • Chapter 9: Developing Psychological Skills - MCQ

Sample Question Papers

  • Sample Question Paper 1
  • CBSE Solved Question Paper - 2017

List of Questions and Answers

1.Define impression formation.

Ans: When we meet people in public we start making conclusions about their personal qualities.This is called as impression formation.

2.Define attitude. Discuss the components of an attitude. OR Explain any two components of attitudes. OR Explain the A-B-C components of an attitude.

Ans: Attitude is a state of the mind, a set of views, or thoughts, regarding some topic which has an evaluative feature (positive, negative or neutral quality). Attitude is accompanied by A-B-C components and they are: Affective Component : is an emotional component. Behavioural Component :a tendency to act in a particular way with regard to the attitude object is categorised as behavioural component. Cognitive Component :The thought component is referred to as the cognitive aspect. Here is an example of a situation where we can categorise the A-B-C component.Consider your village is part of tree plantation campaign. Your thought towards this campaign of tree plantation is positive (cognitive aspect). You feel happy when you see greenery and sad when the trees are cut (emotional ie affective component). If you happen to participate in this campaign your involvement is coming in behavioral component. In general, we expect all three components to be consistent with each other, that is, in the same direction. However, such consistency may not necessarily be found in all situations.

3.The cognitive component of attitudes which form the ground on which they stand is _______________ . (a) Values (b) Beliefs (c) Prejudice (d) Stereotype

Ans: (b) Beliefs

4.Discuss how attitudes are learnt through exposure to information.

  • In today’s world an individual is exposed to a lot of information with the help of media, so a negative or positive attitude is formed on the information provided.
  • By reading the biographies of self-actualised persons, an individual may develop a positive attitude towards hard work and other aspects for achieving success in life.

................................ Advertisement ................................

5.Explain the influence of primacy, recency and halo effects on impression formation.

Ans: The order or sequence in which information is presented affects the kind of impression formed. There are three effects and they are : Primacy effect : the information given at the start has a strong impact than the information given at the end. This is called a primary effect. It belvies first impression is the lasting impression. Recency :If the perceiver pays attention to the information given till the last, than the last information given has a lasting effect and that is called as recency effect. Halo :We have a tendency to think that a target person who has one set of positive qualities must also be having other specific positive qualities that are associated with the first set. This is known as the halo effect. For example if we know if an individual is tidy and punctual we are likely to think that the person will be hard working too.

6.Analyse the role of the following factors in determining pro-social behaviour : a) Cultural factors b) Diffusion of responsibility

  • Some cultures encourage people to help needy and distressed.
  • Culture that encourages independence, in this type you will see less less pro-social behaviour , as they will take care of themselves and will not let them depend on others.
  • Individuals in cultures suffering from a shortage of resources may not show a high level of pro-social behaviour.
  • Pro-social behaviour can be reduced when the number of bystanders is more than one.
  • Consider for example an accident on road side where there are a lot of people gathered, each one will think it is not its responsibility to help the victim and someone else will help. This phenomenon is called diffusion of responsibility.
  • On the other hand, if there is only one bystander, this person is more likely to take the responsibility and actually help the victim.

7.Analyse the importance of the following in social facilitation : a)Evaluation Apprehension b)Nature of the task

  • Better performance in the presence of others is because the person feels she or he is being evaluated. Cottrell called this idea evaluation apprehension.
  • The person will be praised if the performance is good (reward), or criticised if it is bad (punishment).
  • We wish to get praise and avoid criticism, therefore we try to perform well and avoid mistakes.
  • The nature of the task to be performed also affects the performance in the presence of others.
  • For example, in the case of a simple task, the person is sure of performing well, and the eagerness to get praise or reward is stronger. So the individual performs better in the presence of others than s/he does when alone.

8.When the information presented first has a stronger effect than the information presented at the end, it is called ............................. . (a) Halo effect (b)Primacy effect (c) Recency effect (d) Secondary effect

Ans: (b) Primacy effect

9.Explain "Kernel of Truth" as a source of prejudice.

Ans: Prejudices are examples of attitudes towards a particular group and which are mostly negative. Sometimes people continue to hold stereotypes i.e ideas regarding the characteristics of a specific group and they think that, after all, there must be some truth, or ‘kernel of truth’ in what everyone says about the other group. Even a few examples are sufficient to support the "kernel of truth" idea.

10.Discuss the three social norms of pro-social behaviour.

Ans: Pro-social behaviour is expressed when the situation activates certain social norms that require helping others. There are three norms: Social responsibility : We should help anyone who needs help, without considering any other factor. Reciprocity : We should help those persons who have helped us in the past. Equity : We should help others whenever we find that it is fair to do so. For example, many of us may feel that it is more fair to help a person who has lost all belongings in a flood, than to help a person who has lost everything through gambling.

11.Analyse the following processes of Attitude Formation: (a) Learning attitudes by association (b) Learning attitudes through modelling

  • You must have seen that students tend to like a particular subject because of the teacher. This is because they see many positive qualities in that teacher; these positive qualities get linked to the subject that s/he teaches, and ultimately get expressed in the form of liking for the subject.
  • In other words, a positive attitude towards the subject is learned through the positive association between a teacher and a student.

12.When Mumbai was flooded, the community stepped forward to help the effected people with food , water and shelter. This is an instance of (a)Pro-Social Behaviour (b)Diffusion of Responsibility (c)Social Facilitation (d)Social Cognition

Ans: (a) Pro-Social Behaviour

13. State any four factors influencing pro-social behaviour.

  • Pro-social behaviour is based on an inborn, natural tendency in human beings to help other members of their own species. This inborn tendency facilitates survival of the species.
  • Pro-social behaviour is influenced by learning. Individuals who are brought up in a family environment that sets examples of helping others, shows more prosocial behaviour than individuals who are brought up in a family environment devoid of these features.
  • Cultural factors influence pro-social behaviour. Some cultures actively encourage people to help the needy and distressed.In cultures that encourage independence, individuals will show less pro-social behaviour, because people are expected to take care of themselves, and not to depend on help from others.
  • Pro-social behaviour is affected by the expected reactions of the person who is being helped. For example, people might be unwilling to give money to a needy person because they feel that the person might feel insulted, or may become dependent.

14. With the help of an example, explain how cognitive dissonance leads to attitude change.

Ans: The concept of cognitive dissonance was proposed by Leon Festinger. Here is an example of cognitive dissonance: Think about the following ideas ("cognitions") : Cognition I : Pan masala causes mouth cancer which is fatal. Cognition II : I eat pan masala Considering these two ideas or cognitions will make any individual feel that something is 'out of tune', or dissonant, in the attitude towards pan masala. Therefore, one of these ideas will have to be changed, so that consonance can be attained. In the example given above, in order to remove or reduce the dissonance, I will stop eating pan masala (change Cognition II). This would be the healthy, logical and sensible way of reducing dissonance.

15. Explain social cognition with the help of suitable examples.

  • The processing of information related to social objects i.e particularly individuals, groups, people, relationships, social issues differs from the processing of information related to physical objects.
  • People as social objects may themselves change as the cognitive process takes place.
  • An example is a teacher who observes a student in school may draw conclusions about her/him that are quite different from the conclusions drawn by the student’s mother, who observes her/him at home. The student may show a difference in her/his behaviour, depending on who is watching her/him - the teacher or the mother.

16. What is social facilitation?

Ans: One of the first observations made about social behaviour was that performance on specific tasks is influenced by the mere presence of others. This is called social facilitation . For example, Reena is about to participate in a music contest. She is very talented, yet she is feeling very nervous about the event.

17. State any three strategies for handling prejudice.

Ans: Knowing about the causes or sources would be the first step in handling prejudice. Thus, the strategies for handling prejudice would be effective if they aim at : (a) minimising opportunities for learning prejudices, (b) changing such attitudes, (c) de-emphasising a narrow social identity based on the ingroup, and (d) discouraging the tendency towards self-fulfilling prophecy among the victims of prejudice.

18. Explain the A-B-C components of an attitude.

Ans: Attitude is a state of the mind, a set of views, or thoughts, regarding some topic which has an evaluative feature (positive, negative or neutral quality). Attitude is accompanied by A-B-C components and they are: Affective Component : is an emotional component. Behavioural Component :a tendency to act in a particular way with regard to the attitude object is categorised as behavioural component. Cognitive Component :The thought component is referred to as the cognitive aspect. Here is an example of a situation where we can categorise the A-B-C component.Consider your village is part of tree plantation campaign. Your thought towards this campaign of tree plantation is positive (cognitive aspect). You feel happy when you see greenery and sad when the trees are cut (emotional ie affective component). If you happen to participate in this campaign your involvement is coming in behavioral component. In general, we expect all three components to be consistent with each other, that is, in the same direction.However, such consistency may not necessarily be found in all situations.

19.What is attitude? Discuss its nature.

Ans: Attitude is a state of the mind, a set of views, or thoughts, regarding some topic (called the ‘attitude object’), which have an evaluative feature (positive, negative or neutral quality). Attitude is accompanied by an emotional component, and a tendency to act in a particular way with regard to the attitude object. The thought component is referred to as the cognitive aspect, the emotional component is known as the affective aspect, and the tendency to act is called the behavioural aspect. Taken together, these three aspects have been referred to as the A-B-C components (Affective-Behavioural-Cognitive components) of attitude

20.What are the two source characteristics that affect attitude change.

Ans: Source credibility and attractiveness are two features that affect attitude change. Attitudes mostly likely change when the message comes from a highly credible source rather than from a low-credible source. An example that explains above scenario is : Adults who are planning to buy a laptop are more convinced by a computer engineer who points out the special features of a particular brand of laptop, than they would be by a schoolchild who might give the same information. But, if the buyers are themselves schoolchildren, they may be convinced more by another schoolchild advertising a laptop than they would be by a professional giving the same information. Products such as cars, sales may increase if they are publicised, not necessarily by experts, but by popular public figures.

21. What are the steps in which attitude change takes place according to the two-step concept ?

  • In the first step, the target of change identifies with the source. The 'target' is the person whose attitude is to be changed. The 'source' is the person through whose influence the change is to take place. Identification means that the target has liking and regard for the source. S/he puts herself/himself in the place of the target, and tries to feel like her/him. The source must also have a positive attitude towards the target, and the regard and attraction becomes mutual.
  • In the second step, the source herself/himself shows an attitude change, by actually changing her/him behaviour towards the attitude object. Observing the source's changed attitude and behaviour, the target also shows an attitude change through behaviour. This is a kind of imitation or observational learning.

22. The two-step concept was proposed by _____________, an Indian psychologist.

Ans: S.M. Mohsin

23. ____________ means that the target has liking and regard for the source.

Ans: Identification

24.How do values and beliefs differ from attitudes ?

Ans: Beliefs refer to the cognitive component of attitudes, and form the ground on which attitudes stand, such as belief in God, or belief in democracy as a political ideology. Values are attitudes or beliefs that contain a 'should' or 'ought' aspect, such as moral or ethical values. One example of a value is the idea that one should work hard, or that one should always be honest, because honesty is the best policy. Values are formed when a particular belief or attitude becomes an inseparable part of the person's outlook on life. Consequently, values are difficult to change.

25. How values are based on belief or attitude ?

Ans: Values are attitudes or beliefs that contain a 'should' or 'ought' aspect, such as moral or ethical values. One example of a value is the idea that one should work hard, or that one should always be honest, because honesty is the best policy. Values are formed when a particular belief or attitude becomes an inseparable part of the person's outlook on life.

26. How does social facilitation takes place ?

  • Better performance in the presence of others is because the person experiences arousal, which makes the person react in a more intense manner. This explanation was given by Zajonc (this name is pronounced to rhyme with 'science').
  • The arousal is because the person feels she or he is being evaluated. Cottrell called this idea evaluation apprehension. The person will be praised if the performance is good (reward), or criticised if it is bad (punishment). We wish to get praise and avoid criticism, therefore we try to perform well and avoid mistakes.
  • The nature of the task to be performed also affects the performance in the presence of others. For example, in the case of a simple or familiar task, the person is more sure of performing well, and the eagerness to get praise or reward is stronger. So the individual performs better in the presence of others than s/he does when alone. But in the case of a complex or new task, the person may be afraid of making mistakes.The fear of criticism or punishment is stronger. So the individual performs worse in the presence of others than s/he does when alone.
  • If the others present are also performing the same task, this is called a situation of co-action. In this situation, there is social comparison and competition. Once again, when the task is simple or a familiar one, performance is better under co-action than when the person is alone.

27. Describe the important factors that influence impression formation?

  • the nature of information available to the perceiver
  • social schemas in the perceiver (including stereotypes)
  • situational factors

Q 28. Discuss the factors that influence attitude formation.

  • In the early years of life, parents and other family members play a significant role in shaping attitude formation.
  • Later , the school environment becomes an important background for attitude formation.
  • Learning of attitudes within the family and school usually takes place by association, through rewards and punishments, and through modelling.
  • Reference groups indicate to an individual learning of attitudes through group or cultural norms , also the acceptable behaviour and ways of thinking in a group.
  • Attitudes towards various topics, such as political, religious and social groups, occupations, national and other issues are often developed through reference groups.
  • The influence of reference group is noticed at the beginning of adolescence, at which time it is important for the individual to feel that they belongs to a group.
  • The role of reference groups in attitude formation may also be a case of learning through reward and punishment.
  • Many attitudes are formed through direct personal experiences which bring about a drastic change in our attitude towards people and our own life.
  • An example relating to personal experience : a driver in the army went through a personal experience that transformed his life. On one mission, he narrowly escaped death although all his companions got killed. Wondering about the purpose of his own life, he gave up his job in the army, returned to his native village in Maharashtra, and worked actively as a community leader.Through a purely personal experience this individual evolved a strong positive attitude towards community upliftment.
  • The media can exert both good and bad influences on attitudes.
  • The media and Internet make people better informed than other modes of communication. The bad thing is, that there is no check on the nature of information being gathered, and therefore no control over the attitudes that are being formed, or the direction of change in the existing attitudes.
  • The media can be used to create consumerist attitudes where none existed, and can also be harnessed to create positive attitudes to facilitate social harmony.

29. Anshu feels that assertive and successful women might become too powerful and neglect their family responsibilities. Explain the factors that will help in changing Anshu's attitude towards assertive and successful women. OR Explain briefly the factors that influence attitude change.

  • Positive attitudes are easier to change than negative attitudes are.
  • Extreme attitudes, and central attitudes are more difficult to change than the less extreme, and peripheral (less significant) attitudes are. Simple attitudes are easier to change than multiple attitudes are.
  • An attitude change may be congruent — it may change in the same direction as the existing attitude (for example, a positive attitude may become more positive, or a negative attitude may become more negative).
  • On the other hand, an attitude change may be incongruent — it may change in a direction opposite to the existing attitude (for example, a positive attitude becomes less positive, or negative, or a negative attitude becomes less negative, or positive).
  • An attitude may change in the direction of the information that is presented, or in a direction opposite to that of the information presented.
  • Source credibility and attractiveness are two features that affect attitude change.
  • Attitudes are more likely to change when the message comes from a highly credible source rather than from a low-credible source.For example adults who are planning to buy a laptop will listen more to a computer engineer than a schoolchild. But, if the buyers are themselves schoolchildren, they may be convinced more by another school child advertising a laptop than by a professional telling the same thing.
  • In the case of some products such as cars, sales may increase if they are publicised, not necessarily by experts, but by popular public figures.
  • The message is the information that is presented in order to bring about an attitude change.
  • Attitudes will change when the amount of information that is given about the topic is just enough, neither too much nor too little.
  • Message given can contain rational or an emotional appeal.For example a pressure cooker ad points out that using of pressure cooker will save fuel this gives a rational appeal whereas cooking in pressure cooker preservers the nutrients gives emotional appeal.
  • The motives activated by the message also determine attitude change. For example, drinking milk may be said to make a person healthy and good-looking, or more energetic and more successful at one's job.
  • Qualities of the target, such as persuasibility, strong prejudices, self-esteem, and intelligence influence the likelihood and extent of attitude change.
  • People, who have a more open and flexible personality, change more easily.
  • People with strong prejudices are less prone to any attitude change than those who do not hold strong prejudices.
  • Persons who have a low self-esteem, and do not have sufficient confidence in themselves, change their attitudes more easily than those who are high on self-esteem.

30.Which one of the following is a feature of an attitude? (a) Centrality (b) Behavioural (c) Cognitive (d) Affective

Ans: (a) Centrality

31.Vinita holds a negative attitude towards individuals of a particular community. She avoids interacting or helping them in college. Identify and explain the behaviour being exhibited by Vinita.

Ans: The behaviour exhibited by Vinita is of Discrimation. Prejudice may also get translated into discrimination, the behavioural component, whereby people behave in a less positive way towards a particular target group compared to another group which they favour. Wherever prejudice and discrimination exist, conflicts are very likely to arise between groups within the same society. Our own society has witnessed many deplorable instances of discrimination, with and without prejudice, based on gender, religion, community, caste, physical handicap, and illnesses such as AIDS.

Q 31.What is prejudice? Write any THREE sources which lead to the development of prejudices.

  • Prejudices can also be learned through association, reward and punishment, observing others, group or cultural norms and exposure to information that encourages prejudice.
  • The family, reference groups, personal experiences and the media may play a role in the learning of prejudices.
  • People who learn prejudiced attitudes may develop a "prejudiced personality", and show low adjusting capacity, anxiety, and feelings of hostility against the outgroup.
  • Individuals who have a strong sense of social identity and have a very positive attitude towards their own group boost this attitude by holding negative attitudes towards other groups. These are shown as prejudices.
  • In Scapegoating the majority group places the blame on a minority outgroup for its own social, economic or political problems.
  • The minority is too weak or too small in number to defend itself against such accusations.
  • Scapegoating is a group based way of expressing frustration, and it often results in negative attitudes or prejudice against the weaker group.

Q 32.Discuss the strategies for handling prejudice ?

  • minimising opportunities for learning prejudices,
  • changing such attitudes,
  • de-emphasising a narrow social identity based on the ingroup, and
  • discouraging the tendency towards selffulfilling prophecy among the victims of prejudice.
  • Education and information dissemination :for correcting stereotypes related to specific target groups and tackling the problem of a strong ingroup bias.
  • the two groups meet in a cooperative rather than competitive context,
  • close interactions between the groups helps them to know each other better, and
  • the two groups are not different in power or status
  • Highlighting individual identity rather than group identity :thus weakening the importance of group (both ingroup and outgroup) as a basis of evaluating the other person.

Q 33. What is cognitive dissonance? Give an example.

Ans: Cognitive dissonance emphasises the cognitive component.The basic idea is cognitive components of an attitude must be 'consonant' (opposite of 'dissonant'), i.e., they should be logically in line with each other.If an individual finds that two cognitions in an attitude are dissonant, then one of them will be changed in the direction of consonance. I Here is an example of cognitive dissonance: Think about the following ideas ("cognitions") : Cognition I : Pan masala causes mouth cancer which is fatal. Cognition II : I eat pan masala Considering these two ideas or cognitions will make any individual feel that something is 'out of tune', or dissonant, in the attitude towards pan masala. Therefore, one of these ideas will have to be changed, so that consonance can be attained. In the example given above, in order to remove or reduce the dissonance, I will stop eating pan masala (change Cognition II). This would be the healthy, logical and sensible way of reducing dissonance.

Q 34. The concept of cognitive dissonance was proposed by ____________. a) Leon Festinger b) S.M. Mohsin c) Cottrell d) Carlsmith

Ans:a) Leon Festinger

Q 35. ____________is a phenomenon by which the majority group places the blame on a minority outgroup for its own social, economic or political problems.

Ans: Scapegoating

Q 36.Explain Scapegoating.

Ans: This is a phenomenon by which the majority group places the blame on a minority outgroup for its own social, economic or political problems. The minority is too weak or too small in number to defend itself against such accusations. Scapegoating is a groupbased way of expressing frustration, and it often results in negative attitudes or prejudice against the weaker group.

Q 37.Tarun's group has won the elections from his constituency. His opponents, Ramesh and his group, are weak and too small in number. Tarun often expresses frustration and negative attitude towards Ramesh's group. This is known as _________.

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