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Business Process Management in Small Business: A Case Study
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A business process typically crosses the borders of organizational departments and even companies. Thus, business processes are complex artifacts that challenge managers in their efforts to properly manage them. Against this background, business process models are key artifacts to represent how work is performed in organizations. There is a great deal of concern among different developing economies; including Egypt, that SMEs’ potentials are not fully utilized although they dominate these economies, and claim to contribute to their success. The question often asked is what challenges are preventing those SMEs from performing efficiently. This research focuses on examining the issues regarding SMEs in Egypt, and assessing whether Business Process Management; particularly Business Process Re-engineering, would help enhance the organization’s performance for particularly service-providing SMEs and explore the effectiveness of modelling business processes in identifying the areas needed...
Business Excellence and Management
Vlad Balanescu
Business Process Management (BPM) is considered to be the third wave in business process theory. Appearing as a response to the critique formulated regarding Business Process Reengineering, BPM tries to be a more holistic and integrated approach to management and processes. In a time where complex solutions are needed solution that incorporates elements from various concepts, Business Process Management can be, in my opinion, a link between these ideas. After a short introduction presenting general background information pertinent to the subject, the second chapter focuses on the theoretical concept of Business Process Management, its origins, definitions and key characteristics. Finally, the third chapter present a Business Process Management implementation methodology alongside with a list of key elements that should be taken into consideration when implementing BPM and a strategy oriented strategy and model in general.
Operational Research in Engineering Sciences: Theory and Applications
Andrea Dobrosavljević
Pendukeni S Haikali
Monique M J C Snoeck
Recently, Business Process Management (BPM) has gained a lot of attention both from the academic world and the industrial world. The similarities between workflow management and business process management can make one wonder whether it's all old wine in new bottles. But although there are many similarities and many results from workflow research still apply, recent technological developments have changed
Business Process Management Journal
Monika Klun
PurposeBusiness process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore the current state of the field through a dynamic literature review and identify the main challenges for its future development.Design/methodology/approachA dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most influential works. The results present the developed BPM subthemes in the form of clusters.FindingsThe focus within the field has shifted from facilitating wide-ranging business performance improvements to creating introverted optimizations within a particular BPM subgroup. The BPM field has thus experienced strong fragmentation throughout the years and has accrued into self-fueling subareas of BPM research such as business process modeling and workflow management. Those subareas often neglect related disciplines in other management, process modeling an...
Charles Møller
Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using a quantitative lexical analysis of a broader literature sample. Finally the implication of the BPM on EIS is discussed and potential future research opportunities are outlined.
mohsen Moghaddam
Shazia Sadiq , Marta Indulska
Asian Journal of Applied Science and Technology
AJAST Journal
A business' choice for using an innovation depends on looking into the variables affecting this use and its favorable circumstances. Innovation deployment significantly influences the way business is led, the optimality of asset usage and increase in the organizations competitive advantage. This research is to identify the role Business Processing Management (BPM) play in selected SMEs in Ghana. The method utilized for this investigation was the descriptive research design. This research is exclusively embraced by the utilization of secondary data. The technique for data analysis will be by the utilization of content analysis. The study revealed that the main principles of BPM implementation in the selected SMEs are commitment from management, customer priority, teamwork, and continuous improvement. The study also showed that BPM has a direct relationship with the productivity of SMEs. The main challenges of BPM on the selected SMEs are the lack of resources, lack of experience in quality management, lack of objectives and strategies, Short term objectives concerns, lack of information technology (IT) experts. Since BPM is a broad and an intense concept that needs to be taken seriously when it comes to SMEs ensuring that the firm produces a high-quality goods and services, it was recommended that SMEs needs to have IT experts who can assist in the integration of BPM in all aspect of the business activities.
The Business Process Reengineering Project: A Successful Case Study
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- Edi Snaidero &
- Andrea Tramontano
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It is rather difficult to relate a successful case study after months spent in the fore front, initially nurturing an idea then a project and eventually developing a new way of doing and being in business . One of the risks here is to boast or, even worse, to give a detailed account of what should have been achieved and yet remained in paper.
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© 2004 Springer-Verlag Berlin Heidelberg
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Snaidero, E., Tramontano, A. (2004). The Business Process Reengineering Project: A Successful Case Study. In: Process Management for the Extended Enterprise. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17051-5_5
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COMMENTS
Business Process Management Cases -. Learning from Real-World Experience. While the body of knowledge on busi ness process management has matured duri ng. the past decades (Dum as et al. 2013 ...
His research areas include Business Process Management, Conceptual Modelling and Enterprise Systems. He has published more than 300 research papers and articles, among others in ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Information Systems, Data & Knowledge Engineering, and Decision ...
PDF | Business Process Management Systems aim to support the Business Process Management paradigm and to ease legacy application integration. ... Oracle and Intalio based on a real-world case ...
multiple case-studies (Yin 2003), it is hoped that insights gained from this case study may serve to stimulate further research into this important area. The case study involved participation in a BPM Initiative to develop and test key elements of process infrastructure for a Small Business. The main tasks were: 1.
This book is a sequel and extension to the book "Business Process Management Cases", published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM).
Although general critical success factors (CSFs) are well understood, we argue that CSFs are not the same for all stages of BPM adoption. The purpose of this article is to identify the CSFs in different stages of BPM adoption. A case study approach was used to analyse a successful BPM adoption in a public company.
To be able to assess the Green BPM maturity level of manufacturing SMEs, in this study, we propose the Green BPM maturity model depicted in Table 1.To develop this model, we have integrated the six factors of Green BPM defined in the Green BPM readiness model (Opitz, Krüp, and Kolbe, 2014b) with the four stages framework by Dyllick and Muff (2016).
Handbook on Business Process Management. 2015. TLDR. This chapter provides a framework that consolidates and structures the essential factors that constitute BPM as a whole and suggests six core elements of BPM: strategic alignment, governance, methods, information technology, people, and culture.
Business Process Management (BPM) Case Study | IBM - Free download as PDF File (.pdf), Text File (.txt) or read online for free. This case study describes how Lincoln Trust used business process management (BPM) technology to achieve 120% ROI as well as greater efficiency in under a year.
PDF | On May 17, 2022, Tina Kanti Agustiady and others published Business Process Management Case Study | Find, read and cite all the research you need on ResearchGate
A business process typically crosses the borders of organizational departments and even companies. Thus, business processes are complex artifacts that challenge managers in their efforts to properly manage them. Against this background, business process models are key artifacts to represent how work is performed in organizations.
PDF | On Mar 30, 2023, Antonios-Dionysios Pavlozas published Business Process Management: A Case Study of Industrial Robotic Arms | Find, read and cite all the research you need on ResearchGate
Business Process Management (BPM) is a management discipline concerned with lifting an organisation's performance through improvement, management and control of business processes (Jeston and Nelis 2006).It encapsulates methods, techniques and software involved throughout all stages of the process lifecycle including analysis, design, enactment and control (Ter Hofstede et al. 2003).
Purpose This paper aims to demonstrate the need for a structured business process improvement effort needed while restructuring organisational processes within a construction company. Through the longitudinal study, the study also highlights the importance of a continuous improvement initiative to sustain such an improvement effort. Design/methodology/approach The research followed an action ...
This case study is one of three highlighting successes identified as part of the Operational Excellence in Government Project . The purpose of the case studies is to elevate and document the successes, and in doing so to provide a greater amount of detail than is typically available about such efforts . The case studies explain the
DOI: 10.1007/978-3-319-58307-5 Corpus ID: 52197761; Business Process Management Cases, Digital Innovation and Business Transformation in Practice @inproceedings{Brocke2018BusinessPM, title={Business Process Management Cases, Digital Innovation and Business Transformation in Practice}, author={Jan vom Brocke and Jan Mendling}, booktitle={Business Process Management Cases}, year={2018}, url ...
Abstract. During the world pandemic, AirAsia reported an annual loss of RM5.9 billion ($1.4 billion) in 2020. The uncertainty of the Covid-19 outbreaks, travel restrictions, and border controls ...
management systems and process intelligence tools. On the other side of the spectrum, other books adopt a computer science per-spective to BPM, such as Van der Aalst and Van Hee's Workflow Management and Weske's Business Process Management, both focused on process modeling, anal-ysis and automation for computer scientists.
Business processes are critical from this perspective, as a company consists of a set of interrelated processes. By definition, a business process is any sequence of structured or semi-structured tasks performed in series or in parallel by two or more individuals to reach a common goal. Simply put, it is the set of activities an organisation ...
A Successful Case Study Edi Snaidero1 and Andrea Tramontano 4.1 A Product-Oriented Company Opts to Become Customer-Oriented It is rather difficult to relate a successful case study after months spent in the fore front, initially nurturing an idea then a project and eventually de-veloping a new way of doing and being in business. One of the ...
In Loya et al., 3 a review based on studies of patient safety, clinical processes, and clinical handoffs concluded that the combination of the BPM approach together with the accounting control theory is a novel technique useful for describing, improving, and monitoring handoff processes in the context of a clinical process. On the other hand, the review made by Loya et al. 3 evidenced the ...
Findings The overall study highlights the importance of business process management (BPM) for construction organisations. The case study also demonstrated that even smaller business units and its ...
Abstract. Throughout this research paper, we will study the Business Process Management on MPH, one of the biggest and commonly known bookstores in Malaysia. During this recent pandemic session, a ...