human resources operations manager resume

7 HR Operations Manager Resume Examples for 2024

Navigating the job search as an HR operations manager requires a strong resume. In this article, you will find sample resumes and best practices for highlighting your skills. We will cover what hiring managers look for, key sections to include, and how to stand out in this field.

• 17 Oct 2024 - 1 new section (Match your skills to the job) added
• 03 Oct 2024 - 1 new section (Optimize for applicant tracking systems) added
• 17 Sep 2024 - 5 new sections, including 'Where to place education', added

  Next update scheduled for 25 Oct 2024

Here's what we see in the best HR operations manager resumes.

Show Impact Using Metrics : The best resumes show results with numbers. Common metrics are employee turnover reduction , training program participation increases , cost savings through automation , compliance rate improvements .

Highlight Relevant Hard Skills : Include skills on your resume that you have and are mentioned on the job description. Some popular ones are HRIS systems , data analysis , payroll management , compliance reporting , benefits administration . But don't include all of them, choose the ones you have and are mentioned in the JD.

Emphasize Strategic Thinking : Show you think ahead. Phrases like policy development and workflow optimization are good examples.

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HR Operations Manager Resume Sample

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Where to place education

Place your education section strategically. If you have recent education like an MBA or a relevant certification, list it before your experience. This will inform employers about your new skills right away. If you are an entry-level applicant or a recent graduate, always list your education first.

However, if you have substantial work experience, place your education after your experience section. Prioritize what employers are most interested in, which is often your hands-on expertise.

Breaking into HR operations

Highlight your experience with HR software and systems. Employers look for knowledge in tools like HRIS or ATS. Practical experience with these technologies can set you apart.

Showcase your involvement in process improvement. Use specific examples where you have streamlined operations or introduced new efficiencies. Demonstrating measurable impact is key in this field.

HR Operations Specialist Resume Sample

Ideal resume length.

For an HR operations manager, keeping your resume concise and focused is key. If you have less than 10 years of experience in human resources or management fields, aim for a one-page resume. This length forces you to highlight only your most valuable and relevant experiences.

Candidates with over 10 years of experience or who are at a senior level may extend to two pages. Ensure your resume's first page contains your strongest achievements and skills. Experienced professionals should prioritize recent, relevant work over older or less pertinent roles. Remember, clarity and readability are more important than squeezing in every detail of your career.

Senior HR Operations Manager Resume Sample

Hr metrics and kpis.

Emphasize your ability to track and analyze HR metrics. Employers value candidates who can monitor key performance indicators (KPIs) like employee turnover rates and time-to-hire.

Specify any experience with data-driven decision-making. Highlight instances where you used data analysis to make strategic HR decisions. This shows that you can help the company achieve its HR goals efficiently.

Entry-Level HR Operations Assistant Resume Sample

Optimize for applicant tracking systems.

When applying for an hr operations manager position, it is key that your resume is set up to get through applicant tracking systems (ATS). These systems scan resumes to find matches for job requirements.

Here are simple steps you can follow:

• Use keywords from the job description. For example, if the job listing mentions 'payroll management,' make sure you include this phrase in your resume if you have this experience.
• Format your resume clearly. Make headings for sections like 'work experience' and 'education.' List your jobs in reverse chronological order. Use bullet points to list your duties and achievements.

These tips will help you show you are a good fit for the job and increase your chances of your resume being read by a person.

Aspiring HR Operations Manager Resume Sample

Match your skills to the job.

To make your resume stand out for a position as an HR operations manager, show you have the right skills. Focus on your past work that best fits the job you want. Use clear examples that show you're a good fit.

• List major projects where you improved HR systems or processes, such as implementing software to automate payroll.
• Show how you have led teams, improved employee relations or handled complex HR issues.
• If you're coming from a different field, tie in relevant experience, like managing a team or handling sensitive data.

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Human Resources Operations Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the human resources operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Assisting with employee review and performance management administration and review processes
• Maintains and suggests improvements in the management of HR data to the HRIS system (PayCom)
• Development and management of document library
• Effectively manages work-related stress. Maintains consistent strong customer service focus under stress
• Execute on change management projects and cross-functional People & Culture initiatives
• Assist in building and operationalizing an Employee Relations center of excellence, and manage and coordinate employee relations cases
• Working with team lead to prioritize assigned work
• Administer the COBRA program, including mailing of initial notices, tracking elections and payments
• Support Health and Welfare programs including monthly billing, QMCSO administration, health fair planning
• Responsible for the ongoing deployment of the Taleo Onboarding module, as well as other initiatives planned in the onboarding space
• Ensure data quality while maintaining and protecting confidential data with utmost scrutiny, judgment, and care
• Administrator for systems including Learning Management System, Stock, Vacation. Works with HR team and Users to troubleshoot and resolve issues
• Support annual Form 5500 filing and submittal of online filing
• Identify and coordinate special HR projects to further goals of organization; participate in planning, project development and problem solving
• Lead key functions including: HR Support Center, People Analytics, Learning and Recruiting logistics
• Participates as an active member of Standing and Ad Hoc Audit and Policy Committees
• Lead design and management of HRIS structure and data integrity and oversee the development and management of HR information and analytics reports
• Reconciles monthly billings from various providers and resolves administrative/financial discrepancies with carriers, third party administrators, payroll, as well as Finance department
• Prepares and communicates information to employees about benefit programs, procedures, changes and government mandated disclosures
• Administers all employee benefits programs, policies and procedures
• Manages employee information and policy audits
• Experience managing in a fast-paced, rapidly-changing, and highly complex environment
• 5-10 years of broad experience across HR and/or experience providing support to a large complex business
• Partners closely with Finance and Talent Acquisition to understand headcount trends and determine tactics as necessary
• Influences the development, enhancement and execution of the HR priorities and initiatives and ensures adoption across teams
• Collaborates with the HR team and partners to proactively manage all aspects of HR plans and initiatives
• Drives change, routines and focuses on organizational health initiatives to improve performance, productivity, and team cohesiveness
• Experience with data and analytics, specifically analyzing and determining trends, extracting the root cause, interpreting data, and developing tactics to manage
• Experience working directly with/consulting a business leader on strategy
• A proven track record in developing strategy and driving change to help drive business results and execute on key initiatives
• Experience supporting large, complex and geographically dispersed groups of associates

15 Human Resources Operations resume templates

Read our complete resume writing guides

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• Strong verbal and written communication skills as well as telephone etiquette skills
• Ability to be flexible with work schedule, including evenings
• Demonstrated proficiency in Microsoft Word and Excel
• Previous participation in the Disney College Program
• Demonstrated knowledge and familiarity with SAP (ELE/Payroll)
• Demonstrated understanding of account principles, payroll taxes and government payroll regulations

Human Resources Operations Analyst Resume Examples & Samples

• Develop and provide HR reporting
• Verbal and Written Communication: Can clearly convey information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Planning & Prioritizing: Demonstrated ability to manage multiple projects at one time and ability to prioritize
• Customer Focus: High professional standards regarding customer service and confidentiality
• Drives for Results as a Team: Enjoys working at a computer as an individual contributor and as part of the HR Operations team
• Minimum educational level

Human Resources Operations Team Leader Resume Examples & Samples

• 1+ year of Occupational Therapy (OT) experience
• NYS Occupational Therapist (OT) experience
• Bilingual (English and Chinese)
• Patient oriented
• Excellent communication skills (written and verbal)
• Bachelor's Degree in a related field
• Understanding of the regulatory environment and key regulatory processes supported by HR Operations
• Active member of Oracle Customer Connect (Formerly Taleo Knowledge Exchange)
• Sense of urgency
• Ability to multitask in a rapidly changing environment
• Capable of working under deadlines
• Possesses a customer support mentality

Human Resources Operations Manager Resume Examples & Samples

• Managing a team of 2 dedicated to delivering high quality support to Wealth Management Coverage (HR generalists) as well as the business
• Ensuring that service delivery standards are consistently met or exceeded by the team
• Ensuring high quality delivery through robust and sustainable processes and controls
• Engaging proactively and regularly with HR Coverage to develop a deep understanding of how HR Ops can best serve the evolving needs of our client groups
• Ensuring that all HR operational needs are clearly understood by the HR Ops team and that on-going and ad hoc work requirements are assigned to and transacted by the appropriate team member
• Providing leadership to the team to ensure that best-practice processes are proactively designed, implemented and documented through job aids and training
• Driving the HR Operating Model transformation for HR Coverage
• Bachelor's degree required with the appropriate professional experience
• Prior team management experience preferred
• The ability to balance multiple priorities in a fast-changing environment
• Strong verbal, written communication and organizational skills. Strong Microsoft Office skills in Excel, Access, Power Point, Project, etc

Head of Human Resources Operations Resume Examples & Samples

• Experience of working in a global operating environment
• Strong people leadership skills
• Strong financial management and vendor management skills
• Expert program and project management skills (complex, high degree of risk, budget and resource management)
• Ability to build strong business cases
• Strong presentation/facilitation skills
• Skilled in change management
• Able to translate broad strategic intent into tactical plans and directions
• Proficiency in analysing data to gain insight into business performance
• Implementing programs that promote employee and manager self-service
• Ensuring that best practices are built and shared across all regions and teams. Implementing global standard practices, where appropriate, taking into consideration regional regulations, risk and governance practices and cultural needs
• Managing vendors that deliver services to the human resources operating environment
• Ensuring that the human resources operating environment is resourced effectively, leveraging lower cost locations as appropriate

Secretary, Global Human Resources Operations Resume Examples & Samples

• Perform administrative duties including, but not limited to, screening and routing phone calls, arranging conference calls, managing multiple calendars, processing invoices, scheduling meetings requiring significant coordination and follow up, and ensuring timely and effective communications
• Coordinate conference calls, teleconferences, and web-based meetings
• Provide additional office support such as distributing mail, filing, faxing, photocopying, scanning and tracking documents, data entry, word processing, ordering supplies, and processing purchase orders
• Based on leader-provided drafts and direction, create presentations and assist in the preparation of reports and research materials, many of which are highly confidential and/or sensitive in nature
• On-board new employees, including physical and IT access, acquisition of appropriate equipment, providing general team and systems orientation, establishment of remote access and all other necessary functionality requirements. Oversee facility issues and work with building management as needed
• Coordinate and support the planning of moderate to complex on-site and off-site events and meetings, working with the offices of various executives
• Manage the planning, coordination, and execution of business travel (domestic and international), including trip logistics and itinerary, meeting coordination, and expense report processing in a timely manner
• Assist with special projects and events as needed
• Minimum 3 years or more of Disney Secretary experience
• Demonstrated computer proficiency within a Windows environment including MS Office products such as Outlook, Word, PowerPoint, Excel, as well as SAP
• Ability to work in a fast-paced, dynamic team environment with a minimum of direction or follow-up
• Demonstrated strong written and verbal communication skills in addition to telephone etiquette skills
• Demonstrated strong organizational and time management skills with attention to detail and excellent follow­ through skills
• Demonstrated ability to prioritize multiple tasks, meet deadlines, make decisions and change course of action quickly if necessary
• A self-starter; ability to anticipate issues and proactively problem solve
• Ability to work independently or in a team environment with a minimal direction or follow-up
• Demonstrated flexibility and professionalism in an environment where change is constant
• Strong detail orientation
• Enthusiastic attitude, strong work ethic, demonstrated desire to want to help
• Proven ability to build working relationships, influence all levels by being knowledgeable and credible
• Disney secretarial experience
• Visio\Video Technology set up (VTC, etc)
• In-depth knowledge of SAP (Casual buyer, T&E, etc)
• Multi-geography and multi-site calendaring Disney secretarial experience

Human Resources & Operations Coordinator Resume Examples & Samples

• Manages and updates processes related to HR and other operational areas. This includes supporting the shared services team in the administration of health and welfare plans including enrolments and terminations for the Client F&A team
• Completes new employee orientations for the Client F&A team to ensure employees gain an understanding of benefit plans and enrollment provisions. Counsels employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefit decisions. This includes all levels of employees including executives
• Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Conducts biweekly audits of payroll or other HR programs and recommends corrective action
• Supports annual open enrollment period during 4th quarter of each year. Arranges for distribution of materials from carriers, assists with, communicating changes to employees and arranges for on-site representation by providers. Assists with the set up of employee presentations
• Performs recruitment activities, interviews, and evaluates candidates for select positions at headquarters. Maintains records related to same
• Manages team Communications for site e.g. Newsletters, On-line etc
• Coordinates staff events
• Verifies I-9 documentation and maintains that they are current by using our HR system (Ultipro)
• Performs new employee background checks
• Ensures compliance with company standards and HR procedures
• Maintains good relationships and communication with Internal and external recruiters
• Schedules meetings and interviews as requested by the Site Lead / HR Manager
• Collaboration with PA team to arrange travel, which includes booking flights, hotels and transport for staff travelling on behalf of the company
• Prepares new employee files
• Books meeting rooms and helps coordinate Management Meetings through the relevant source
• All general administrative duties to the Senior Management Team
• Manage Conference Call accounts
• Experience as HR Coordinator
• Aptitude to own and manage small to medium size projects which may include event management
• Experience managing logistics and all operational tasks related to team events, meetings and others staff events
• Advanced Microsoft Office skills: Microsoft Word, Excel, PowerPoint & Outlook essential
• Experience using HR management systems, preferably Ultipro
• Experience training and providing orientation to new staff
• Familiarity with employment law and regulations
• Experience as a PA or Administrator
• Ability to work on own initiative, but also contribute in a team environment
• Experience in a similar international business environment or within a Multinational company
• Proficiency using Google tools (Drive, sites, etc)
• Ability to create and standardize processes in HR or related areas
• Ownership of internal ticketing system (Serv, Fast search)
• 7+ years relevant experience in human resources operations
• Experience creating and maintaining process documentation and optimizing business processes
• Strong communication skills especially as it relates to supporting on going HR transformation efforts
• Proven track record of delivering process optimization in a shared services environment
• Change management experience as part of a large scale HR transformation a plus
• Assists in resolving complex technical and operational problems
• Supervises the daily organization and input of salary and benefits related information into the Bank's PeopleSoft HR information system. Monitors workflow and maximizes the efficiency of the team's operations
• Ensures compliance with Bank policies, procedures, and practices including: salary increase approval authorities, merit guidelines, and benefit enrollment
• Modifies and creates processes and procedures to ensure accuracy, consistency, and processing efficiency
• Facilitates and resolves customer inquiries escalated from subordinates or received directly
• Regularly interacts with the Payroll department regarding the resolution of problems and the effective functioning of systems interfaces
• Regularly interacts with HRIS technical personnel regarding the proper functioning of systems and tables, and plays a key role in the development of new system requirements and in the testing of system changes and upgrades
• Performs regular audits of processed work, both to ensure adherence to quality standards and to support Sarbannes-Oxley compliance tracking
• Provides leadership and SME support to HR Operations Team
• Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks and ensuring regulatory compliance
• Analyze HR Metrics to determine areas that require enhancement or re-alignment to achieve improved outcomes and efficiency
• Supports as a Project Lead on medium to complex HR Projects
• Directs and/or supports all operational functions including Compensation, Benefits, LOA, Workers Compensation, Records Management and various other operational workflows
• Additional Requirements: PeopleSoft Transaction Processing, Benefits, Workers Comp & Leaves Admin
• 5+ years of business analysis or operations support
• Good knowledge of bank systems preferred

Human Resources Operations Team Lead Resume Examples & Samples

• Ensure compliance with the I-9 process, including E-verify for remote employees in required states
• Conduct employment verifications and handle unemployment claims
• Handle back-end process for terminations, including filling out the exit checklists, terming out of systems, setting up Cobra benefits when eligible
• Generate monthly/quarterly salary increase/promotion and stock grant letters
• General administrative work as needed such as processing invoices
• Assist with maintenance of company intranet
• Team Lead: Provide direction, instructions and guidance to coordinators
• Team Lead: Manage the flow of day-to-day operations
• Team Lead: Primary contact for escalation and tier 1 team issues

HR Human Resources Operations Manager Resume Examples & Samples

• Strong acumen for operational efficiencies and metrics
• Ability to communicate complex ideas to multiple organizational levels
• Works effectively across the organization to create broad acceptance for ideas and initiatives
• Strong people leadership and development ability
• 7-10 years of related experience
• Strong knowledge of Human Resources including but not limited to: HR Strategy, Employment Law, Job Analysis, and Organizational Development
• Skilled at negotiation and conflict resolution, employee relations, and change management
• Strong interpersonal, verbal and written communication skills with the ability to proactively deal with all levels of internal and external management, as well as front-line staff members
• Advanced computer literacy with specific proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to effortlessly switch from thinking about programs at a higher/strategic level to producing results as both part of a team and as an individual contributor
• Society for Human Resource Management (SHRM),or Myers Briggs Type Indicator (MBTI) certification
• 7+ years of progressive experience in a Human Resource Generalist role within a Financial Services environment
• Extensive knowledge of Human Resource concepts practices
• Strong problem solving and time management skills

Human Resources Operations Supervisor Resume Examples & Samples

• Managing a team of 3 HR generalists
• Overseeing the relocation and repatriation process of our international and domestic hires
• Supervising the contract administration process relating to new hires as well as the current employee base in relation to contract changes, promotions, salary increases etc
• Support managers and other members of staff with advice on general employee relations issues
• Keep abreast of relevant Immigration and employee relations legislation
• Mentoring and supporting the team by fostering a culture of collaboration, trust and knowledge sharing
• Oversee the administration of WHS matters including worker’s compensation and injury management
• In liaison with the Head of HR develop and implement relevant company policies
• Be a champion of our Company culture: Collaborate, Innovate, Create

Human Resources Operations Intern Resume Examples & Samples

• Data entry in HR systems and other systems, including ServiceNow, Ironworks, ADP & SAP
• Running and distributing system reports, modifying reports, communicating changes to HR clients and managing daily systems-related tasks as necessary
• New hire benefits orientation
• Data entry in benefits vendor websites
• Scanning documents and maintaining employee files
• Managing transportation benefit changes
• Balance VISA card
• Wellness projects, such as
• Currently enrolled as an undergraduate student at an accredited university
• Available immediately for 20 hours/week
• Excel skills
• Technical savvy
• Passion for wellness

Human Resources Operations Associate Analyst Resume Examples & Samples

• Interact with reporting "customers" to understand needs and requirements. Maintain confidentiality and handle sensitive employee data with discretion
• Translate business requests into technical requirements. Develop custom reports using Business Objects, SAP HCM Query, MS Excel, TOAD and Tableau
• Subject Matter Expert (SME) on Quickbase a new reporting tool tracking system. Analyze data and report output to verify data integrity and report accuracy
• Critically examine report output to provide commentary and insights of trends and findings that the reports reveal. Interact with Business and Information Solutions (BIS) teams to identify and implement added system functionality. Develop and apply technical solutions to automate and streamline reporting processes. Instruct others in how to use the basic HR reporting tools (Business Objects, SAP HCM, and any custom developed reporting tools)
• Produce HQ SOPS hours reports, HQ SOPS headcount and turnover reports, Sales Accounting RSR and ZBM Address reports, Plant Warehouse payroll reports, Plant Warehouse headcount and turnover reports, GTM EE Demographic Data and Pay Rate reports, Starfleet Certification report, Starfleet EE Data report, Central Gulf SC Hours report, Lean Six Sigma Admin Hours report, Compliance Headcount report, Plano EE email Address report, Dept of Labor FLHQ RFLS Headcount report and Submit Data to DOL Website, B2+ Movement LIsting for B2+ meetings
• Analyze and respond to Global HR Operations headcount verification requests and to Global HR Operations B1+ headcount movement request. Other production reports as need arises

Human Resources Operations Partner Resume Examples & Samples

• Seamless execution of a full range of duties aligned to leadership & management development of
• Work within and deliver to agreed HR Service Level Agreements for business area
• Contribute to the development of local/regional/global HR policies which are aligned to business goals
• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork,
• At least fluent in English (verbal and written)
• 2-5 years of HR Generalist experience

Human Resources Operations Assistant Resume Examples & Samples

• Walk candidates through the interview process, making sure all administrative tasks are completed and updated, including but not limited to assessment tests and process, preparation for candidate to listening to live calls, and completing candidate paperwork
• Complete reference checks for all potential candidates
• Complete all paperwork and processes for candidates for various locations
• Assist recruiting team to collect relevant position information and prepare/edit job descriptions
• Assist recruiting team with college and internet job postings
• Assist with the interview process by scheduling and communicating with candidates and recruiting department
• Accurately describe the available positions, benefits and company culturee
• Create, track, and finalize appropriate paperwork, including requisitions, offer and decline letters, etc
• Schedule drug screens and complete background checks
• Track applicant flow and maintain the applicant database
• Maintain databases including but not limited to time-to-fill, candidate sourcing, and other metrics
• Assist with the building of relationships with various career service organizations
• Manage lobby area including but not limited to deliveries, visitors and vendors

Senior Human Resources Operations Supervisor Resume Examples & Samples

• 4+ years of experience in HR Operations and/or call center environment required
• Prior experience with benefit operations in a shared services environment with strong understanding of various programs including medical, dental, leave administration, HR policy, life insurance, time off programs, etc
• Prior work experience successfully leading a team within an HR Call center
• Leadership experience within an HR Shared Services environment
• Experience building and deploying HR call center metrics both email and phone
• Ability to work effectively in a team environment and build strong working relationships
• Excellent judgment, written/interpersonal communication skills and ability to coordinate multiple tasks
• Root cause analysis and process improvement
• Strong data analysis and reporting experience
• Working knowledge of Medtronic employment practices
• Strong Microsoft Excel, Word and PowerPoint skills
• ServiceNow experience
• Ability to travel up to 15% of the time
• Lean sigma experience or certifications

Temporary Human Resources Operations Coordinator Resume Examples & Samples

• Manage work from multiple areas of responsibility within the operations department effectively and efficiently
• Work with a cross-functional team to manage requests for support and seek support and guidance as needed
• Assume an ‘end to end’ ownership for complex processes that impact employee data for the organization
• Conduct audits and root cause analysis for issues
• Interface with recruiting and payroll teams to coordinate new hire and changes processing
• Work closely with Payroll department to ensure timely and accurate payment processing
• Ensure data entered reflects current and accurate employee information by making changes on an as needed basis
• Follow through and communicate with employees and managers regarding role/salary changes
• Assist with the day to day operations of the PE (HR) Operations team and ensure all SLAs are met
• Document workflow and work procedures and assess and recommend solutions to contribute to the continuous improvement process
• Maintain strict and utmost confidentiality of employee information and personal data
• Support various PE projects on an as needed basis to meet business demands
• Four year degree in a related field or relevant experience and preferably at least two years of HR experience working in a high-growth company
• Highly organized and process oriented
• Ability to produce high quality work with attention to detail
• Ability to deliver effective results and meet tight deadlines and targets
• Competent skills to produce accurate and well-presented reports
• HRIS experience and knowledge preferred
• Proficient in Microsoft Office Suite, particularly Excel
• Exceptional customer service and focus
• Must be a team player and encompass company values
• Committed to diversity and equality culture
• Regular, reliable, and predictable performance required
• Must be able to successfully pass a pre-employment criminal screen. Additional pre-employment driving and drug screens may be required based on job responsibilities
• A minimum of 5 years HR generalist experience, preferably in the high technology industry
• Ability to work in a fast paced, shared-service environment
• Effectively multi-task with attention to details
• Thorough understanding of state and federal labor laws and regulations
• Strong working knowledge of HRIS systems, preferably Workday
• Able to influence and negotiate effectively
• Ability to provide excellent customer service with a sense of urgency and a teamwork mindset
• Excellent interpersonal skills and a positive demeanor in order to interact and collaborate with a variety of positions and levels within Thales as well as candidates and external contacts
• Excellent verbal, written communication and presentation skills
• Effective problem solving, analytical, organizational and project management skills
• Advanced Microsoft Office Skills (Word, Excel, Outlook and PowerPoint)
• Ability to exercise solid judgment, discretion and confidentiality
• Ability to occasionally travel domestically and internationally as needed

Human Resources Operations Director Resume Examples & Samples

• Master's degree (or Bachelor's degree, with significant experience) in Human Resource Management, Business Administration, or a related field
• 7 years of management experience in areas of compensation, HRIS, project and change management, and/or benefits (preferably in a health care setting), including progressively more responsible work experience and supervision of staff, to effectively manage and coach team members, analyze market trends and data related to compensation and benefits programs, and make appropriate recommendations
• Experience in Kronos, and proficiency in use of computer software programs (such as Microsoft Excel, Word and PowerPoint), and in HRIS (such as PeopleSoft and Workday), highly desirable
• Certified Compensation Professional (CCP), Certified Employee Benefit Specialist (CEBS), or Society for Human Resource Management certifications are preferred

Human Resources Operations Coordinator Administrative Analyst Resume Examples & Samples

• Knowledge of and ability to apply fundamental concepts
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit
• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations
• Thorough knowledge of policies, procedures, and outside regulations pertaining to budget, procurement, accounts payable, travel and/or administrative specialty
• Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations
• Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment
• Ability to anticipate problems and address them proactively
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form
• Ability to compile, write, and present reports related to program or administrative specialty
• Ability to train others on new skills and procedures and provide lead work direction
• Assesses, makes recommendations, develops, implements and supports human resources processes, or components of HR processes, related to areas such as employee engagement, retention, and policy standardization
• Gathers information from relevant stakeholders inside and outside the Human Resources department to understand and provide input regarding the HR requirements and support associated with business projects and initiatives
• Coordinates with functional experts within the HR organization to ensure efficient and effective collaboration to effectively support the HR aspects of business initiatives
• Provides tactical support to drive the People aspects of cross-functional projects and initiatives
• Reviews and analyzes data to evaluate the effectiveness of existing HR processes and recommends improvements or actions as appropriate
• Manages moderately complex projects such as conducting project planning sessions to understand objectives and facilitate the scoping, objectives and planning efforts
• Facilitates and assists in proper articulation and communication of accurate expectations of HR project status
• Disseminates, provides guidance, and monitors compliance with specific HR policies and processes
• Documents best practice HR processes to help drive standardization across the Company
• Drafts and updates HR policies as needed to support creation of the One Republic Way
• Partners with other team members to collaborate and assist with processes in their areas of responsibility
• Ensures that HR processes and practices comply with federal, state and local employment laws and regulations
• Prior work experience driving standardization or consistent practices across an organization, department or division
• Prior work experience in a geographically dispersed, decentralized organization
• Six Sigma or other process improvement experience or certification
• Minimum of 3 years of professional human resources experience
• Ability to interpret, evaluate and quickly respond to business needs
• Ability to establish credibility with numerous constituents and be seen as a thought leader
• Demonstrated proficiency with Office Suite software including Word, PowerPoint, Visio and Excel
• Effectively influences without authority and leads change by building trust and credibility
• Process and results oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
• Demonstrated problem-solving, analytical, critical-thinking and decision-making skills
• Creative thinker who challenges conventional solutions
• Ability to plan, monitor and implement projects using timely and cost effective methods
• Bachelor’s degree in Human Resources, Business Administration, Public Administration or related degree
• HR/Payroll experience in a higher education environment
• Experience and proficiency with Oracle HR system highly desirable
• Experience with People Admin Talent Management System highly desirable
• Supervisory experience in a high volume HR/payroll related operating environment highly desirable
• Demonstrate excellent interpersonal and customer service skills

Human Resources Operations Specialist Resume Examples & Samples

• Member of the HR Operations team serving over 3,000 employees in 38 countries
• Responds to first-line HR questions from employees, managers, HR staff, and payroll
• Assist with EEO and Affirmative Action Filings by retrieving data from multiple sources to prepare and submit filings
• Cross trains and provides back up for employee benefits and onboarding
• Assist with the maintenance of the HR intranet page using SharePoint
• Assist with HRIS system upgrades and enhancements
• Gathers, prepares, and analyzes HR metrics for presentations
• Creates reports from a variety of HR Systems
• Regularly audits data between multiple HR systems and contributes toward integration design with the team
• Contributes to the design and ongoing support of HR programs and processes from a data and/or user experience
• Bachelor's degree or equivalent related work experience
• Minimum of three years’ experience within a Human Resource operations team
• Action and detail oriented
• Must be proficient in MS Excel and standard reporting
• HRIS (Oracle) experience preferred

Director of Human Resources Operations Resume Examples & Samples

• Develop and own the HR Operations road map with continued focus on streamlining and automating business processes to create a value added HR organization that can effectively support our growing business
• Manage the overall HR Systems landscape. Responsible to identify and implement system improvement opportunities, as well as implement functional process changes to reduce system complexity and optimize efficiency across the various Human Resource applications
• Ensure HR systems alignment with other internal technologies supported by key partners in Finance and I.T
• Work proactively and collaboratively with HR teams to identify areas for process improvement; engage stakeholders in reviewing current process and proposing options to improve processes and increase efficiency and effectiveness
• Manage the planning, design, configuration, development, testing, implementation, training and support of HR technology solutions working collaboratively with I.T. and other stakeholders
• Ensure effective execution of testing, communication and implementation of HR system upgrades or patches. Collaborate with functional and technical staff to conduct required testing of upgrades or fix
• Manage HR data with a focus on data quality and driving improvements, to provide efficient, effective, and compliant HR services
• Own the data quality and on-going improvements to data to deliver accurate and reliable workforce data with corresponding workforce reporting and analytics
• Understands the business strategy and is able to interpret and drive programs and practices with a highly strategic focus around compensation, benefits, performance management and talent development
• Provide exceptional project management and customer service
• Serve as a primary contact for incoming steady-state support/enhancement/optimization requests and prioritization
• Work collaboratively with HR leadership to deploy global projects and provide support to enterprise-wide processes such as Performance Management, Annual Merit, Global Compliance Training, etc
• Manage global systems administration and processes, including core HRIS, talent management systems, learning management, etc
• Assess and explore additional HR system solutions, either within the current suite of HR systems, as well as exploration of other new solutions
• Work as part of a global team; requires ability to travel globally
• B.S. in Business or Human Resources; MBA preferred. Advanced degree in Project Management desired
• 8-10 years of experience as an HR program/project manager, preferably within an enterprise software development environment
• Proven track record to lead multiple complex projects simultaneously
• HR Strategy development and implementation
• HRIS Systems (Workday, Oracle, SAP, ADP, ATS)
• Continuous Improvement / LEAN experience and certification.Demonstrated success with process improvement initiatives
• Ten (10) years of varied professional business experience in related positions
• Experience with SaaS, leading HR technology projects, implementing and managing technology, etc
• Oversight of day-to-day HR operations and processes, including employee benefits administration and HR system (HRIS) processes
• Develops, implements and leads HR related training and New Hire orientation
• Mediates employee relations issues, in collaboration with the VP, Human Resources
• Leads the HR Operations team including an HR Coordinator and Benefits Associate
• Supports and assists members of the HR Team in reviewing and resolving benefits issues in accordance with employment laws and Capital Caring policies and procedures
• Oversees and maintains HR files compliance and regular audits
• Acts as a resource to employees and management for HR operational questions/concerns
• Demonstrate superior customer service skills
• Organize large quantities of data and handle multiple priorities
• Demonstrate strong oral and written communications skills
• Manage confidential information
• Effectively prioritize multiple responsibilities
• Exercises mature, independent judgment
• Proficient in Microsoft Office Suite. Strong Excel spreadsheet skills and HRIS report writing skills
• Knowledge of Human Resources Information Systems (HRIS)

Human Resources Operations Associate Resume Examples & Samples

• 1-3 years of experience in a recruiting or human resources support role
• Excellent communication and proven customer service skills
• Ability to multitask and work in a fast-paced environment while providing strong internal and external customer service
• Strong Excel and PowerPoint skills

Human Resources Operations Coordinator Resume Examples & Samples

• Assist in transactional support on a day to day basis for associates via telephone, email and internal tracking system based on pre-determined service level agreements
• Determine ASK HR calls based upon inquiry to determine level of urgency and specific issue and identify when case escalation is appropriate
• Process employment verifications, FMLA and leave requests, and other human resources documents
• Support issues resolution which includes first tier and second tier contact case resolution utilizing the HR Shared Services information guide and general understanding of HR policies and programs
• Provide high employee service that meets expected service levels and business performance goals
• Coach callers or requestors in the use of self-service
• Support the integrity of employee records and HR system data
• Perform transactional work and data entry as required while maintaining data and system integrity
• Document inquiries within the case management tool, transfer case to next tier or direct caller to third party vendor if appropriate
• Escalates complex cases to the appropriate HR COE or SME resources
• Provide follow up communication to associates to ensure satisfaction and case resolution
• Properly document associate contact information and notes regarding interaction; and
• Work collaboratively within a team to share ideas, ownership, and accountability for driving improvements and consistency of HR transactions and the execution for key HR processes; Identify and report any call or system trends to the Senior HR Ops Analyst; Support mass records initiatives, open enrolment and special projects, as assigned
• Bachelor’s Degree required or an equivalent combination of education and experience
• Minimum 2 years’ experience as a HR Coordinator or equivalent experience with end user employee support or other call center experience desired and Shared Service Center a plus
• Minimum of 1 year of experience in the administration and explanation of HR policies and procedures
• Minimum of 1 year HRIS experience, preferably Ultipro
• Proven knowledge on inquiries which may relate to; onboarding, company policies, compliance, technical assistance for HR applications, audit and other HR related matters
• Strong communication and customer service skills
• Demonstrated experience interacting with employees at all levels and providing excellent employee service
• Ability to handle multiple tasks and while effectively balancing ad hoc requests schedules
• Proficient Microsoft Office Suite skills
• Attention to detail, organizational and follow through skills; and
• Maintain confidential information including PHI and HIPAA
• First point of contact for all HR Operations related queries from employees through to senior leaders
• Strategic oversight of Immigration and Global Mobility programs, including relationships with third-party vendors and partners
• Ownership and ongoing management of Leaves program
• Execute on change management projects and cross-functional People & Culture initiatives
• Partnership with Total Rewards (compensation & benefits) team on global benefits and wellness initiatives
• Ensure all P&C processes including onboarding, offboarding, LOA and eligibility are all business compliant and completed fully on the HR system of record (Workday)
• Own the visa sponsorship license, ensuring renewal and bringing employees on and off the license
• Advise and support the implementation of new P&C policies, procedures and processes
• 3+ years experience in Human Resources, Employee Relations or other relevant function
• 2+ years of experience executing or project managing
• Proven track record developing, launching and maintaining strategic programs or initiatives
• Exceptional communication and people skills
• Be guilty of a obsessive attention to detail
• Passionate about delivering a first class HR service
• Bachelor's degree in Human Resources, Business or other related field
• Experience with reporting and data manipulation in spreadsheet software
• Job Qualifications
• Advance degree preferred MBA or MSc advantageous
• 5+years HR Generalist experience
• Experience working independently as the only HR person at a site
• Working as part of a global team
• Ability to create relationships with employees at all levels
• Working with Centers of Expertise (COE) structure

Senior Human Resources Operations Analyst Resume Examples & Samples

• Education and Related Experience
• B.S./B.A. degree preferred
• Professional in Human Resources (PHR) or Project Management Professional (PMP) certifications preferred
• Workforce/Telephony System Knowledge/Experience/Skills
• Minimum of 7 years professional experience; minimum of 5 years working knowledge of Human Resources Shared Services, and Operations
• Experience with Telephony/Workforce project management tools and methods. Previous project management experience a plus
• Advanced experience with one or more of the following: Contact Center telephony and systems, Microsoft Access, Excel, power point workforce Analytics
• Ability to build relationships and interact with senior management
• Ability to make decisions considering long-term implications
• Advanced knowledge of organization’s current technologies and practices and understanding of strategic direction
• Ability to be flexible and respond to varied demands
• Willingness to learn the business from the ground up
• Moderate Travel, < % 25
• Own consolidation of business affirmative action plan documents
• Point of contact for HRLY escalations (i.e., payroll, Kronos, progression grades, etc.)
• Be an integral part of the Lighting HR team
• Provide dedicated support and guidance to multiple Employee HR Managers and HR Business Partners with specific focus on HR transactions related to data maintenance, HR data reporting, onboarding, payroll, process and systems
• Rigorous data management specifically related to employee data / assignment changes, oracle records, and staffing compliance as needed
• Provide backup support to Current HRC
• Bachelor's Degree from an accredited university (Or a High School Diploma / GED with a minimum of 4 years prior professional work experience in HR Operations including payroll and employee data maintenance)
• Experience working with GE's HR systems and processes
• Knowledge of local, state and federal laws regarding employment practices
• Demonstrated organizational skills, high standard of accuracy, attention to detail, and excellent follow-up skills
• Strong time management, project management and organizational skills
• Strong customer service focus and responsiveness
• Approachable and responsive, ability to connect with team members at all levels, both in immediate and remote contexts
• Comfortable with high volume workload and ability to manage multiple priorities / effectively multi-task
• Demonstrated experience in pro-actively looking at processes and independently analyzing current status and creating new processes
• Working knowledge of HRIS database systems and payroll systems (Oracle, Webi, Compensation / payroll systems, etc.)
• A business acumen partnered with attention to the human element
• Excellent computer and organization skills
• Ideally experience with large employee populations
• Respond to incoming participant calls and emails related to the PACCAR retirement plans
• Provided retirees, deferred vested, and active employees retirement benefit information, collect and distribute required document documentation
• Perform retirement benefit estimates for deferred vested employees
• Produce pension verification letters and monthly payment confirmations
• Process pension plan and life insurance death benefit claims
• Maintain metrics dashboard to identify trends and solutions
• Support the administration of PACCAR’s global Talent Management Suite
• Utilize HRIS and to query employee record data and produce standard and ad-hoc reports
• Manage life insurance claim process
• Support Workers Compensation reporting requirements and internal scorecard publications
• Assist with internal and external audits and HR projects as requested
• One to three years of HR generalist, Benefits, Compensation or Customer Service experience
• Bachelor’s degree in Business Administration, Human Resources, or related field
• Strongly desired

Dir, Regional Human Resources Operations Resume Examples & Samples

• Involved in managing the delivery of human resources solutions by partnering with HR senior leadership as well as location specific leadership
• Assists with talent management and succession planning projects including training and development
• Manage all aspects of employee relations; address employee concerns, conduct internal reviews and implement the necessary resolutions or corrective actions
• Proactively partner with managers to provide strategic advice and counsel in addressing employee and organizational issues
• Interpret human resource and company policies and ensures adherence to them
• Act as liaison with center HR by assisting with rolling out new Company initiatives and communicating information relating to career development, recognition programs, payroll, benefits, training and staffing
• Managing resources dedicated to answering escalations / inquiries and delivering high quality support to HR Coverage
• Ensuring that service delivery standards are consistently met or exceeded by the team, both onsite and offshore
• Partnering with shared services vendor to execute on mass uploads and system configurations
• Identification of process issues: Ability to identify process issues through day to day transactional work and/or audits and engage appropriate stakeholders to determine resolution
• Ensuring that best-practice processes are proactively designed, implemented and documented through job aids and training
• Bachelor's degree required with 5-7 years relevant professional experience
• Good understanding of Workday or PeopleSoft, Business Objects, HR Reporting and data analysis a plus
• 2 to 3 years of HR experience
• Fluency in English and Portuguese required
• Fluency in Spanish is preferred
• University degree in HR, Psychology or related field preferred
• Managing the day-to-day deployment function, working with the deal teams to effectively staff deals and projects
• Analyzing utilization results and following up where necessary
• Assisting with the partner admission process and the pipeline committee
• Assisting with recruiting efforts, onboarding, and offboarding
• Assisting with employee relation matters, including working with the Corporate HR team
• Supporting the Training and Development function, where needed
• Supporting various ad hoc projects
• Bachelor’s degree with a minimum of four (5) years of HR/Operations
• Deployment experience
• Strong communication (written and verbal) and presentation skills
• Strong interpersonal and teaming skills
• Detailed-oriented, self-motivated and inquisitive
• Comfortable with multi-tasking with minimal direct supervision
• Proficiency in using Microsoft Office applications including power point, word and excel
• Collaborates with VP, Human Resource and Organization Effectiveness Director to create and implement an annual human resources plan
• Manages relationships with insurance providers, brokers and other vendors. Drives the annual renewal process and recommends strategy to the VP of HR and the Executive Team. Manages annual open enrollment
• Ensures the accuracy of systems for benefit/retirement plan changes and provides and maintains all reporting for these programs. Oversees payroll and ensures accurate compensation and benefit deduction data
• Manages the HR audit plan and collaborates with the compliance team
• Develop and revise HR Policies and Employee Handbook
• Ensures compliance with all federal and state government and regulatory requirements (e.g., ERISA, COBRA, OSHA, HIPAA, PPACA, FMLA, EEO, Immigration) including all necessary reporting, processes and procedures. Provide requested materials and work closely with auditors during the retirement and benefit plan audits. Works closely with VP, HR and General Counsel on regulatory requirements
• Ensures the ongoing development, promotion, and administration of the Wellness program and activities designed to improve employee health and well-being. Leads the Wellness Committee to recommend changes and/or additions to programs that reflect the changing needs of the business and employees
• Performs new employee onboarding and off boarding administration, leaves of absence processing, and supports all HR Compliance related processes. Acts as HR policy and process expert in development and support of HR service delivery
• Bachelor’s Degree in Business Administration, Human Resources, or comparable field; advanced degree a plus
• 10 years demonstrated of relevant human resources operations experience, that includes health & welfare benefits, wellness programs, 401 (k), compliance, payroll, and program management
• Experience with HRIS systems and/or other benefit enrollment software; ADP Workforce Now experience a plus
• Experience with FMLA and other leaves of absence, ADA compliance, Worker’s Compensation
• Experience with managing teams a plus
• PHR/SPHR Certification and/or SHRM CP/SCP preferred
• Must be organized, able to multi-task, proactive, team-oriented
• Ability to manage people and projects
• Proficient with MS Office Suite
• Effective written and oral communication skills (both internally and externally)
• Able to audit to ensure integrity of employee information
• Benefits, compensation, employment law, reports and analytics, performance management
• Supports the systems, development of business processes and functional requirements that allow Talent Acquisition to achieve performance excellence, while keeping the candidate at the center
• Coordinates with IT and HR to introduce HR-related technical concepts and initiatives to the Talent Acquisition community, including documentation and content for training
• Assesses Taleo and other system upgrades from a functional/HR perspective
• Capture and document system requirements. Define acceptance criteria, create use cases and provide guidance to global team members to perform acceptance testing
• Works with the Talent Acquisition Business Analysis and Operations Specialist for reporting to define requirements for custom reports and works with IT in the creation of such reports
• Key member of the team assigned to the implementation of new tools in the Talent Acquisition space, including a CRM and an Employee Referral system
• Responsible for Candidate Care using current tools, and longer term involvement in BOT technologies in this space
• 3-5 years of implementing, configuring and managing Taleo Enterprise Recruiting and Taleo Onboarding
• Experience with CRM (Candidate Relationship Management) tools
• Experience with Employee Referral Programs
• Experience working in a complex, matrixed and global business environment
• Strong Microsoft Office skills (Excel, Powerpoint and Word)
• Experience in creating process diagrams preferred
• Self-motivated and able to work independently and within a team environment
• Experience with developing training materials and delivering training virtually and in-person

Human Resources & Operations Manager Resume Examples & Samples

• Oversee recruiting, hiring, and termination processes, including onboarding and exit interviews
• Analyze turnover, identify trends, and provide actionable items to increase retention
• Lead the employee performance review process
• Actively manage compensation, including analyzing employee salaries against industry benchmarks
• Working together with professional staff, develop, implement, and execute employee training programs
• Perform an annual review of the benefit programs to identify and procure the most cost-effective benefit packages and direct the annual renewal process
• Process bi-weekly and ad-hoc payroll
• Administer the 401K program and other fringe benefits
• Ensure compliance with all federal and state employment laws
• Maintain employee handbook
• Complete federal, state, and local forms and filings
• Work with administrative group to coordinate corporate insurance
• Supervise interns and other administrative staff
• Collaborate with operations management to effectively manage engagement staffing requirements and maximize consultant utilization
• Track HR and operational metrics and deliver real time data and analysis to management to assist in strategic business decisions
• Coordinate with the finance department to prepare forecasts of salaries, fringe benefits, and insurance costs
• Participate in monthly management meetings
• Participate in the management of firm-wide communications
• Collaborate with admin team to supervise the organization and execution of company events
• Oversee general office management
• Perform other tasks as needed to manage the human resources department and operations of the company
• Proactively stay up-to-date on industry trends and developments within the function area, constantly researching and recommending best practices as appropriate
• Work to enhance the capability of self and team
• Occasionally coordinate with legal and finance department on new vendor agreements and payment authorizations
• Work on special projects as needed
• Oversee intake for employee relations matters including investigations, disciplinary actions, performance improvement plans, etc. May participate in investigations to address employee relations issues and grievances in partnership with HR Business Partner
• Provide support and oversight for onboarding and employment activities such as; background checks, employee pre-screening, I-9 and leave of absence administration
• Define and monitors shared services metrics and implements proactive measures to mitigate risks and issues
• 10-15 years of relevant work experience in a fast paced environment, ideally in a technology or entertainment company
• Ability to balance a commitment to excellence with urgent and effective action
• A record of taking initiative to resolve problems
• Tolerance of ambiguity, uncertainty and change
• Excellent communication, presentation, time management, decision making, organizational and problem solving skills Experience building a solid HR operation
• Strong track record of project management and process improvement and possesses the following skillsets / traits
• Ability to drive an engaging culture for a growing team
• Experience driving change initiatives
• Demonstrated initiative and aptitude for learning
• Ability to provide strong interpersonal communication and high levels of customer service and follow through; both in writing and orally
• Demonstrated experience in working with HR Business Partners, technology resources, and vendors
• Working and practical knowledge of multiple human resource disciplines, including data management, employee relations, recruiting, performance management and employment laws
• Oversee and maintain data integrity in systems through queries and analyzing data. Ensure accuracy of employee and business information across all HR systems through frequent reviews and audits
• Partner with Finance area to lead all phases of implementation and upgrades to HRIS applications
• Maintain security access/user profiles to HRIS database
• Partner with HR Business Partners to ensure accuracy of employment records both physically filed and within HR systems and collaborate on the new employee experience
• Provide various reports including HR Dashboard, HR compliance filings, turnover metrics, diversity statistics, and others as needed to the HR department, senior management, and other internal stakeholders. Automate and streamline reports, where possible, for distribution on an ongoing basis
• Ensure HRIS procedures are documented and compliant with company policies, regulations and best practices
• Ensure the company and its HR systems are compliant with all applicable regulations impacting the HR organization/company/industry. Maintain an understanding of FINRA rules and regulations that impact Human Resources
• Maintain and facilitate all functions of the onboarding and recruiting systems including standard operating procedures
• Develop and maintain content of Employee Self Service (ESS) portal and Human Resources Intranet (Janney Exchange) page
• Manage various vendor relationship with emphasis on performance of stipulated services
• Provide data and support to ad hoc projects in various HR functions including Recruiting, Benefits and Compensation, and Organizational Development as needed
• Manage Employee Service Award Program
• Supervise HR Coordinator responsibilities
• Advanced Excel skills required (formulas, pivot tables, macros, lookup tables, etc.)
• Experience with ADP Ev5 HRIS and in managing/participating in a full HRIS system conversion preferred
• Bachelor’s degree in Human Resources, Business or increasing HR management experience
• 5-7 years of experience working in a technical HR role

Human Resources Operations Resume Examples & Samples

• Manages the HR data and reporting team, gaining insight from data, driving in depth analytics, develops strategies/tactics based on findings, and concisely shares the story thru effective development of materials Manages business routines and provides support to Consumer and Small Business HR executive and HR team
• Partners with front line unit for data and analytics needs and materials
• MUST have strong experience and be adept at building concise and clear executive-ready materials that articulate issues/opportunities, recommendations and plans

Human Resources Operations Lead Resume Examples & Samples

• Able to lead and manage projects, deliver on time with high level proficiency and variables
• Renowned performer, manager and solid leadership skills
• Focused on quality and detailed oriented
• Highly analytical, able to see patterns, fast thinker and good decision maker
• Able to work with different people and remain calm under pressure
• Fast learner and able to effect change
• Lead and facilitate teams
• Time management skills and the ability to multi-task and prioritize
• Must be a confident self-starter who can develop effective business relationships, both internally & externally
• Solid presentation skills, including the confidence & tact to present to senior management
• Advanced computer skills required, including Microsoft Office
• Background/experience in Human Resources is preferred
• 2+ years of managing multiple, parallel projects
• Working knowledge of Human Resources Information Systems (HRIS)
• Knowledge of State and Federal laws, regulations and requirements related to human resources
• Experience managing complex projects in a fast paced business environment
• Experience as Human Resource professional or experience working on HR related projects
• Experience in retail/fitness industry
• Experience in a Human Resources generalist role

Human Resources & Operations Administrator Resume Examples & Samples

• Support Operations production tracking by compiling daily production and manufacturing logs (reject logs and regrind sheets), validating data, and entering information into tracking spreadsheets on a daily basis
• Receive, organize, and scan all press and packaging department paperwork on a daily basis; scan documents into appropriate electronic locations per standard operating procedures
• Support employee absenteeism processes process for facility (collect and time stamp vacation requests, manage employee attendance program, and provide documentation to HR coordinator and operations teams)
• Manage daily and weekly overtime postings for union population, in accordance with collective bargaining agreement
• Support Operations, HR Coordinator, and Quality Assurance function in processing documentation, filing and record keeping
• Compile paychecks for distribution and update paycheck distribution form
• Maintain office supply inventory and place requisition orders for office supplies in the MP2 system
• Answer multi-line phone system and direct callers to appropriate destination. Provide information to caller, as needed. Greet all callers and guests in a friendly and professional manner. Distribute messages via voice mail, paging and e-mail communication systems, as needed
• Receive and sign for deliveries, and open and distribute mail on a daily basis
• Prepare for meetings, as requested (physical room reservation, meal arrangements, etc.)
• Assist walk-in job applicants with application processes and information (via local computer)
• Coordinate employee events and meetings with direction from HR Coordinator
• High school diploma or GED equivalent from an accredited institution
• Must have experience with Microsoft Office (Outlook, Excel, Powerpoint)
• Associates Degree, continuing education, or higher in Human Resources or Business Administration
• Previous experience in customer service or office administrator role
• Coordinate the preparation and delivery of communications regarding compensation programs, policies and guidelines to a variety of audiences
• Produce monthly and ad-hoc compensation reports to PACCAR senior leaders
• Payroll data entry and audit
• Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Analyze data and look for continuous improvement opportunities in systems and offerings of HR Operations function
• Support organizational development and performance management projects
• Create and distribute Summary Annual Reports
• Prepare various custom and standard reports for Senior Management and the Law Department
• Administer other Benefit, Compensation and HR programs as assigned
• 2 or more years’ experience with administrative duties in an office environment
• Experience working in a role that required direct customer interaction
• Proficiency in Microsoft applications, such as Word, Outlook and Excel, and have the ability to learn new systems quickly
• Ownership mindset
• Ability to be proactive and responsive to business needs
• Must be able to balance multiple, competing priorities
• Clear and concise written and verbal communication
• Sensitivity to personal and confidential HR data
• Build effective and trusting relationships, efficiently managing conflict while working in an empowered team environment
• 3 or more years’ experience working in an HR, business or finance related role
• Demonstrated ability to resolve client problems
• Deliver on service metrics
• Ability to prioritize and work independently with minimal supervision
• Experience working on or leading project teams

Related Job Titles

1 HR Operations Manager Resume Example & Template

The HR Operations landscape is shifting towards automation and data-driven decision-making in 2025. Our HR Operations Manager resume examples highlight essential skills like HR analytics and process optimization. Learn to craft a resume that effectively showcases your strategic impact and positions you as a leader in this evolving field.

Resume Examples

Resume guidance.

• Resume Writing Tips
• Resume Headlines
• Resume Summaries & Objectives
• Resume Bullets
• Resume Skills & Keywords
• Resume Prompts
• Pair your Resume with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on HR Operations Manager Resumes:

• Spearhead the implementation and optimization of AI-driven HR analytics platforms to enhance data-driven decision-making processes
• Orchestrate cross-functional collaboration between HR, IT, and Finance teams to streamline HR operations and automate routine tasks
• Design and execute innovative employee experience strategies leveraging VR/AR technologies for onboarding and training programs
• Lead the development and implementation of agile HR methodologies to improve adaptability and responsiveness to organizational changes
• Oversee the integration of blockchain technology for secure and efficient management of employee records and credentials
• Cultivate a culture of continuous learning by implementing personalized AI-powered professional development programs for HR staff
• Strategize and implement cutting-edge talent acquisition technologies, including predictive analytics and AI-assisted candidate screening
• Pioneer the adoption of advanced workforce planning tools to optimize resource allocation and predict future talent needs
• Develop and manage a comprehensive HR technology ecosystem, ensuring seamless integration and data flow across all platforms
• Spearhead initiatives to leverage IoT and wearable technologies for enhancing workplace safety and employee well-being programs

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

HR Operations Manager Resume Example:

• Revamped the company's recruitment process, introducing advanced screening tools and competency-based interviewing techniques, resulting in a 35% improvement in the quality of hires and a 50% reduction in time-to-fill metrics.
• Implemented a comprehensive benefits management platform that streamlined enrollment and administration, achieving a 90% employee satisfaction rate and a 20% cost saving on benefits expenditure within the first year.
• Developed and executed a targeted employee development program that led to a 40% increase in internal promotions and a 15% uplift in overall employee engagement scores.
• Conducted a thorough HR audit that identified and rectified compliance issues, mitigating potential legal risks and achieving 100% compliance with employment laws within six months.
• Orchestrated a company-wide change management initiative to support a major organizational restructuring, resulting in a 75% employee retention rate during the transition period.
• Championed diversity and inclusion efforts, which increased the representation of underrepresented groups in the workforce by 25% and enhanced the company's reputation as an inclusive employer.
• Overhauled the payroll system to automate processing, reducing payroll errors by 98% and saving approximately 20 hours of manual processing time per pay period.
• Introduced HR analytics and reporting mechanisms that provided insights into workforce trends, leading to data-driven decisions that improved employee productivity by 10%.
• Partnered with senior management to align HR strategic planning with business objectives, contributing to a 15% increase in profitability through optimized workforce planning and talent management.
• Strategic Recruitment and Talent Acquisition
• Benefits Administration and Management
• Diversity, Equity, and Inclusion (DEI) Initiatives
• HR Information Systems (HRIS) Proficiency
• Compliance and Risk Management
• Change Management and Organizational Development
• Payroll Processing and Automation
• Leadership Development and Training
• HR Metrics and Data Analysis
• Vendor Management and Negotiation
• Performance Management Systems
• Employee Engagement and Satisfaction Strategies
• Succession Planning
• Project Management
• Strategic HR Planning
• Policy Development and Implementation
• Resume Skills & Keywords

Resume Writing Tips for HR Operations Managers

Showcase your tech-savvy side, quantify your operational impact, emphasize cross-functional leadership, highlight change management expertise, demonstrate compliance and risk management acumen, hr operations manager resume headlines & titles, crafting an effective hr operations manager headline:.

• Highlight your specialization: Emphasize your specific area of expertise within HR operations, such as talent acquisition, HRIS implementation, or employee relations, to demonstrate your unique strengths and focus.
• Quantify your impact: Incorporate measurable achievements or metrics that showcase your ability to improve HR processes, reduce costs, or enhance employee satisfaction, giving potential employers a clear picture of your value.
• Showcase industry-specific experience: If you have experience in a particular industry or with specific HR methodologies (e.g., Six Sigma, Lean HR), include this information to demonstrate your relevant knowledge and skills.
• Emphasize leadership and strategic abilities: As an HR Operations Manager, highlight your capacity to lead teams, develop strategies, and align HR initiatives with overall business objectives.
• Include relevant certifications or technologies: Mention any pertinent HR certifications (e.g., SHRM-CP, PHR) or proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors) to demonstrate your up-to-date knowledge and technical skills.

HR Operations Manager Resume Headline Examples:

Strong headlines, weak headlines, resume summaries for hr operations managers, crafting an impactful hr operations manager resume summary.

• Begin with a strong opening statement that highlights your years of experience and expertise in HR operations, emphasizing your ability to leverage cutting-edge technologies and data-driven insights to optimize workforce management processes.
• Showcase your track record of implementing innovative HR solutions, such as AI-powered recruitment tools or predictive analytics for employee retention, quantifying the impact on organizational efficiency and cost savings.
• Highlight your proficiency in change management and your success in leading cross-functional teams through digital transformations, demonstrating your ability to align HR operations with broader business objectives.
• Emphasize your expertise in compliance and risk management, particularly in the context of evolving labor laws and data privacy regulations, showcasing your ability to navigate complex regulatory landscapes.
• Include any relevant certifications or specialized training in HR technology platforms, data analytics, or project management methodologies to underscore your commitment to staying at the forefront of industry trends.

HR Operations Manager Resume Summary Examples:

Strong summaries.

• Results-driven HR Operations Manager with 10+ years of experience optimizing HR processes and driving organizational change. Reduced turnover by 25% through innovative retention strategies and implemented an AI-powered talent acquisition system, cutting hiring time by 40%. Expertise in workforce analytics and agile HR methodologies.
• Strategic HR Operations Manager specializing in digital transformation and employee experience. Led the successful implementation of a cloud-based HRIS for a 5,000-employee organization, resulting in 30% improved efficiency. Skilled in change management, data-driven decision-making, and fostering inclusive workplace cultures.
• Innovative HR Operations Manager with a track record of aligning HR initiatives with business objectives. Spearheaded the development of a comprehensive skills-based talent management program, increasing internal promotions by 35%. Proficient in HR automation, predictive analytics, and sustainable workforce planning strategies.

Weak Summaries

• Experienced HR Operations Manager with a background in various HR functions. Skilled in recruitment, employee relations, and policy development. Committed to fostering a positive work environment and supporting organizational goals through effective HR practices.
• Dedicated HR Operations Manager seeking to leverage my skills and experience in a challenging role. Strong communicator with the ability to work well in team environments. Knowledgeable about HR best practices and committed to continuous learning and improvement.
• Results-oriented HR Operations Manager with experience in multiple industries. Proficient in HRIS systems and HR analytics. Passionate about developing and implementing HR strategies that support business objectives and enhance employee satisfaction.

Resume Objective Examples for HR Operations Managers:

Strong objectives.

• Results-driven HR professional with 8+ years of experience, seeking to leverage expertise in HRIS implementation and process optimization to drive operational excellence as HR Operations Manager at TechCorp. Aims to reduce HR operational costs by 20% while improving employee satisfaction scores within the first year.
• Innovative HR Operations Manager with a track record of successful change management, eager to apply data-driven strategies and AI-powered HR solutions to streamline processes and enhance the employee experience at GlobalHealth Inc. Committed to fostering a culture of continuous improvement and agile HR practices.
• Strategic HR leader with expertise in talent analytics and workforce planning, looking to spearhead the digital transformation of HR operations at GreenEnergy Solutions. Dedicated to aligning HR initiatives with business objectives and implementing sustainable HR practices to support the company's rapid growth in the renewable energy sector.

Weak Objectives

• Experienced HR professional seeking a challenging role as an HR Operations Manager to further develop my skills and contribute to a dynamic organization. Hoping to work in a collaborative environment with opportunities for career growth.
• Detail-oriented individual with strong organizational skills, aiming to secure an HR Operations Manager position where I can utilize my abilities to manage HR processes and support the company's goals. Eager to learn and grow in a fast-paced environment.
• Dedicated HR professional looking for an HR Operations Manager role to apply my knowledge of HR best practices and contribute to the success of a reputable company. Skilled in various HR functions and committed to delivering high-quality work.

Tailor Your Resume with AI

Resume Bullets for HR Operations Managers

Mastering the art of hr operations manager resume bullets.

• Example: "Reduced time-to-hire by 30% through implementation of AI-powered applicant tracking system, resulting in annual cost savings of $150,000"
• Example: "Leveraged predictive analytics to optimize workforce planning, resulting in a 15% reduction in overtime costs and improved employee satisfaction scores"
• Example: "Designed and implemented a comprehensive employee wellness program, leading to a 20% decrease in absenteeism and a 10% increase in employee retention rates"
• Example: "Spearheaded a cross-functional team to revamp the onboarding process, resulting in a 25% improvement in new hire productivity within the first 90 days"
• Example: "Led the successful implementation of a new HRIS system, training 500+ employees and achieving 98% user adoption within three months"

Resume Bullet Examples for HR Operations Managers

Strong bullets.

• Spearheaded implementation of AI-driven HR analytics platform, reducing time-to-hire by 35% and improving employee retention by 22% within 18 months
• Led cross-functional team in redesigning performance management system, resulting in 28% increase in employee engagement scores and 15% boost in productivity
• Orchestrated company-wide transition to remote work model, achieving 98% employee satisfaction while reducing operational costs by $1.2M annually

Weak Bullets

• Managed daily HR operations and addressed employee concerns
• Assisted in implementing new HR software system for improved efficiency
• Conducted regular performance reviews and provided feedback to employees

Essential Skills for HR Operations Manager Resumes

Crafting an impactful skills section for hr operations managers.

• Highlight HR Technology Expertise: Showcase your proficiency in cutting-edge HR management systems and analytics tools, demonstrating your ability to leverage technology for streamlined operations and data-driven insights.
• Emphasize Strategic Workforce Planning: Highlight skills related to workforce analytics, talent forecasting, and resource optimization to reflect your capability in aligning HR operations with broader organizational goals.
• Showcase Change Management Abilities: Emphasize your skills in leading and implementing organizational changes, particularly in the context of digital transformation and evolving workplace dynamics.
• Balance Hard and Soft Skills: While technical skills are crucial, don't neglect to highlight essential soft skills such as leadership, communication, and conflict resolution, which are vital for effective HR operations management.
• Tailor Skills to ATS and Job Descriptions: Carefully analyze job descriptions and use relevant keywords to optimize your skills section for Applicant Tracking Systems, ensuring your resume passes initial screenings and aligns with specific role requirements.

Top Skills for a HR Operations Manager Resume

Hard skills.

• HRIS Management
• Data Analytics
• Workforce Planning
• Compensation & Benefits Administration
• HR Compliance
• Talent Acquisition Platforms
• Employee Relations
• HR Metrics & Reporting
• Change Management

Soft Skills

• Strategic Thinking
• Communication
• Problem-Solving
• Adaptability
• Conflict Resolution
• Emotional Intelligence
• Decision-Making
• Team Collaboration
• Cultural Sensitivity

ChatGPT Resume Prompts for HR Operations Managers

Hr operations manager prompts for resume summaries.

• Create a 3-sentence summary highlighting your expertise in streamlining HR processes, your leadership in managing cross-functional teams, and your success in implementing HR technologies to improve efficiency.
• Craft a 3-sentence summary focusing on your experience in global HR operations, your ability to navigate complex regulatory environments, and your track record in enhancing employee engagement and retention.
• Develop a 3-sentence summary that emphasizes your specialization in HR analytics, your proficiency in using data-driven insights to inform strategic decisions, and your achievements in optimizing workforce planning.

HR Operations Manager Prompts for Resume Bullets

• Generate 3 impactful resume bullets that demonstrate your success in leading HR transformation projects, including metrics on process improvements, cost savings, and employee satisfaction.
• Create 3 achievement-focused bullets showcasing your expertise in HR compliance and risk management, detailing specific tools used and outcomes achieved in maintaining regulatory standards.
• Develop 3 resume bullets highlighting your role in talent management initiatives, incorporating metrics on recruitment efficiency, diversity and inclusion efforts, and leadership development programs.

HR Operations Manager Prompts for Resume Skills

• List 5 technical skills essential for HR Operations Managers, such as HRIS proficiency, data analysis, and project management software, formatted in a bullet-point list.
• Identify 5 soft skills crucial for success in HR operations, including communication, leadership, and problem-solving, presented in a concise list format.
• Create a balanced list of 7 skills, combining both technical and soft skills, categorized under "Technical Skills" and "Interpersonal Skills" for clarity.

Pair Your HR Operations Manager Resume with a Cover Letter

Hr operations manager cover letter sample.

[Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Today's Date]

[Company Name] [Address] [City, State ZIP Code]

Dear Hiring Manager,

I am thrilled to apply for the HR Operations Manager position at [Company Name]. With over 10 years of experience in HR management and a proven track record of streamlining HR processes, I am confident in my ability to contribute to your team by enhancing operational efficiency and driving strategic HR initiatives.

In my previous role at [Previous Company], I successfully led a project that reduced onboarding time by 30% through the implementation of a new HRIS system, resulting in improved employee satisfaction and retention. Additionally, I spearheaded a talent management program that increased internal promotions by 25%, showcasing my ability to align HR strategies with business goals.

My experience aligns well with [Company Name]'s needs, particularly in addressing the current industry challenge of digital transformation in HR. I am adept at leveraging advanced HR technologies, such as AI-driven analytics and cloud-based platforms, to optimize workforce planning and enhance data-driven decision-making. I am eager to bring this expertise to [Company Name] to support your growth and innovation objectives.

I am enthusiastic about the opportunity to further discuss how my skills and experiences align with the goals of [Company Name]. I look forward to the possibility of an interview to explore how I can contribute to your HR operations team.

Sincerely, [Your Name]

Resume FAQs for HR Operations Managers

How long should i make my hr operations manager resume.

An HR Operations Manager resume should ideally be one to two pages long. This length allows you to present your extensive experience and skills without overwhelming the reader. Focus on highlighting your most relevant achievements and responsibilities. Use bullet points for clarity and prioritize accomplishments that demonstrate leadership, strategic planning, and process improvement. Tailor each section to align with the specific requirements of the HR Operations Manager role you are applying for.

What is the best way to format a HR Operations Manager resume?

A hybrid resume format is ideal for an HR Operations Manager, combining chronological and functional elements to showcase both your career progression and key skills. This format highlights your experience in managing HR operations while emphasizing competencies like team leadership and HR strategy development. Key sections should include a professional summary, skills, work experience, and education. Use clear headings and consistent formatting to ensure readability and professionalism.

What certifications should I include on my HR Operations Manager resume?

Relevant certifications for HR Operations Managers include SHRM-SCP, PHR/SPHR, and HRMP. These certifications demonstrate advanced knowledge in HR management and strategic leadership, which are crucial in this role. Present certifications prominently in a dedicated section near the top of your resume to immediately signal your qualifications. Include the certification name, issuing organization, and date of attainment to provide a complete picture of your credentials.

What are the most common resume mistakes to avoid as a HR Operations Manager?

Common mistakes on HR Operations Manager resumes include vague job descriptions, lack of quantifiable achievements, and outdated information. Avoid these by clearly detailing your responsibilities and using metrics to highlight your impact, such as cost savings or process efficiencies. Ensure all information is current, reflecting the latest industry trends and technologies. Overall, tailor your resume to each job application, focusing on the skills and experiences most relevant to the role.

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