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4.15: Assignment- Communicating in Business
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Your task is to read the statements below and rate your perception of your communication skills.
- Download a PDF of this form here.
- Download a .docx file of this form here.
After rating your skills, write a short response to the following questions (max 500 words)
- What are your strongest and weakest skills?
- How do you think this class will help you improve or build upon your current communication skill set?
Your task is to write an email to your instructor to introduce yourself. Put your first and last name and the assignment title in the subject line. For example: Maria Ruiz Assignment 1
Your message should address the following:
- Reasons for taking this class
- Your career goals (short term/long term)
- Familiarity with computer technology
- A brief discussion of how you view your current communication skill levels. Were there any parts of the quiz that surprised you? What are your strongest and weakest skills?
- Is there anything in the class/syllabus that worries you? Any topic you are excited about or have extensive experience with?
Grading Rubric
Contributors and attributions.
- Assignment: Communicating in Business. Provided by : Lumen Learning. License : CC BY: Attribution
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11.2: Types of Communication in Organizations
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2. Know the types of communications that occur in organizations.
In the communication model described above, three types of communication can be used by either the communicator in the initial transmission phase or the receiver in the feedback phase. These three types are discussed next.
Oral Communication
This consists of all messages or exchanges of information that are spoken, and it’s the most prevalent type of communication.
Written Communication
This includes e-mail, texts, letters, reports, manuals, and annotations on sticky notes. Although managers prefer oral communication for its efficiency and immediacy, the increase in electronic communication is undeniable. As well, some managers prefer written communication for important messages, such as a change in a company policy, where precision of language and documentation of the message are important.
Managerial leadership
Dealing with Information Overload
One of the challenges in many organizations is dealing with a deluge of emails, texts, voicemails, and other communication. Organizations have become flatter, outsourced many functions, and layered technology to speed communication with an integrated communication programs such as Slack, which allows users to manage all their communication and access shared resources in one place. This can lead to information overload, and crucial messages may be drowned out by the volume in your inbox.
Add the practice of “reply to all,” which can add to the volume of communication, that many coworkers use, and that means that you may get five or six versions of an initial e-mail and need to understand all of the responses as well as the initial communication before responding or deciding that the issue is resolved and no response is needed. Here are suggestions to dealing with e-mail overload upward, horizontally, and downward within your organization and externally to stakeholders and customers.
One way to reduce the volume and the time you spend on e-mail is to turn off the spigot of incoming messages. There are obvious practices that help, such as unsubscribing to e-newsletters or turning off notifications from social media accounts such as Facebook and Twitter. Also consider whether your colleagues or direct reports are copying you on too many emails as an FYI. If yes, explain that you only need to be updated at certain times or when a final decision is made.
You will also want to set up a system that will organize your inbox into “folders” that will allow you to manage the flow of messages into groups that will allow you to address them appropriately. Your system might look something like this:
- Inbox : Treat this as a holding pen. E-mails shouldn’t stay here any longer than it takes for you to file them into another folder. The exception is when you respond immediately and are waiting for an immediate response.
- Today : This is for items that need a response today.
- This week : This is for messages that require a response before the end of the week.
role, you may need a monthly or quarterly folder.
This system prioritizes e-mails based on timescales rather than the e-mails’ senders, enabling you to better schedule work and set deadlines.
Another thing to consider is your outgoing e-mail. If your outgoing messages are not specific, too long, unclear, or are copied too widely, your colleagues are likely to follow the same practice when communicating with you. Keep your communication clear and to the point, and managing your outbox will help make your inbound e-mails manageable.
Critical Thinking Questions
- How are you managing your e-mails now? Are you mixing personal and school and work-related e- mails in the same account?
- How would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?
Sources: Amy Gallo, Stop Email Overload, Harvard Business Review , February 21, 2012, https://hbr.org/ 2012/02/stop-email-overload-1; Barry Chingel, “How to beat email Overload in 2018”, CIPHER , January 16, 2018, https://www.ciphr.com/advice/email-overload/ ; Monica Seely, “At the Mercy of Your Inbox? How to Cope With Email Overload”, The Guardian , November 6, 2017, www.theguardian.com/small- business-network/2017/nov/06/at-the-mercy-of-your-inbox-how-to-cope-with-email-overload.
Nonverbal Communication
There is also the transformation of information without speaking or writing. Some examples of this are things such as traffic lights and sirens as well as things such as office size and placement, which connote something or someone of importance. As well, things such as body language and facial expression can convey either conscious or unconscious messages to others.
Major Influence on Interpersonal Communication
Regardless of the type of communication involved, the nature, direction, and quality of interpersonal communication processes can be influenced by several factors. 3
Social Influences
Communication is a social process, as it takes at least two people to have a communication episode. There is a variety of social influences that can affect the accuracy of the intended message. For examples, status barriers between employees at different levels of the organization can influence things such as addressing a colleague as at a director level as “Ms. Jones” or a coworker at the same level as “Mike.” Prevailing norms and roles can dictate who speaks to whom and how someone responds. Exhibit 11.4 illustrates a variety of communications that illustrate social influences in the workplace.
In addition, the communication process is heavily influenced by perceptual processes. The extent to which an employee accurately receives job instructions from a manager may be influences by her perception of the manager, especially if the job instructions conflict with her interest in the job or if they are controversial. If an employee has stereotyped the manager as incompetent, chances are that little that the manager says will be taken seriously. If the boss is well regarded or seen as influential in the company, everything that she says may be interpreted as important.
Interaction Involvement
Communication effectiveness can be influenced by the extent to which one or both parties are involved in conversation. This attentiveness is called interaction attentiveness or interaction involvement . 4 If the intended receiver of the message is preoccupied with other issues, the effectiveness of the message may be diminished. Interaction involvement consists of three interrelated dimensions: responsiveness, perceptiveness, and attentiveness.
Organizational Design
The communication process can also be influenced by the design of the organization. It has often been argued to decentralize an organization because that will lead to a more participative structure and lead to improved communication in the organization. When messages must travel through multiple levels of an organization, the possibility of distortion can also occur, which would be diminished with more face-to-face communication.
concept check
- What are the three major types of communication?
- How can you manage the inflow of electronic communication?
- What are the major influences on organizational communication, and how can organizational design affect communication?
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ISC Class 12 Mass Media & Communication Syllabus 2024-25: Download Class 12th Mass Communiation Syllabus 2025 PDF
Isc class 12 mass media & communication syllabus 2025: here, students can find the cisce board class 12th mass media and communication syllabus 2024-25 for students of the current academic session. also, get a free pdf download link of the detailed syllabus here..
ISC Class 12 Mass Media & Communication Syllabus 2025: The CISCE Board Class 12th Mass Media and Communication Syllabus 2024-25 has been provided in this article along with the PDF download link of the same. The curriculum has been specifically designed by the board authorities and revised as per the needs and requirements of the current generation. We have brought to you the revised syllabus provided by the board, and hence all of you can be carefree while referring to the syllabus presented here. Also, get to know about the marking distribution, exam pattern, course structure laid down by the board, and much more.
ISC Class 12 Mass Media & Communication Syllabus 2025
Isc class 12 mass media and communication project work syllabus .
- Any two projects from the topics covered in the theory syllabus have to be picked by students.
- Project work can include any of the following:
- Script writing
- Documentary/ video
- Book review/ film review/ posters/ advertisements/ cartoon strip
- Advertisement campaign, social media campaign
- Case study
- The project work is of total 30 marks
- 15 marks are based on the internal evaluation done by teachers
- The rest 15 marks are based on evaluation by Visiting Examiner
ISC Class 12 Mass Media & Communication List of Suggested Assignments for Project Work
- Develop a script for radio advertisement on any one social issue of your choice. The duration of the advertisement should not be more than 30 seconds. You are also expected to develop a suitable jingle.
- Develop a short comic story. You can choose maximum 4 characters to build the story. The cartoons should be drawn by yourself in your own way. Write suitable dialogues. Colouring of the comics is optional. The story should not be more than five scenes or 15 drawings. candidates can submit them pasted in a chart or book. No software should be used for this assignment.
- Produce a one hour documentary on the topic “Life in School”. The documentary must contain video clips from various activities conducted in school as well as general school life such as recess and dismissal. There must be at least one interview with a student and one with a member of staff. Narration must be clear and fit with the visual matter. Any recording not in English must have subtitles.
- Develop an advertising campaign on any issue related to the conservation of the environment. You can choose any non-electronic media for the campaign. For example, pamphlets, placards, leaflets, etc. Prepare a report of the detailed process along with pictures of the campaign.
- Create a power point presentation showcasing the various Graduation courses a student can apply for after the completion of school. The PPT must contain statistical data regarding employment rates of adults who have completed the courses, number and type of jobs which make use of the courses as well as difficulty of the courses. Pie charts and bar graphs may be used. Reasons must be given why the courses should be taken as well as what advantages certain courses have over others.
- Choose a social media campaign. Follow it for a week. Do a detailed analysis of the campaign in terms of its strategy, followers, comments/ likes, sharing and development over time.
- Use any camera or mobile phone with video facility to create a 1-5-minute fiction story on a topic of your choice.
- Write a detailed review of a film from any one of the following genres: Fantasy/ Sci-fi, comedy, musical
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communication, and how to improve communication. The book focuses on interpersonal spoken or non-verbal communication, including body language, face and voice, as well as effective speaking and listening. It does not cover written communication. We hope that it will be useful to anyone wishing to improve their communication skills. HOW TO USE ...
communication. These are, the formal types of communication, informal types of. communication, oral communication (face-to-face), oral communication (distance), written. communication, non-verbal ...
Context - Communication is affected by the context in which it takes place. This context may be physical, social, chronological or cultural. Every communication proceeds with context. The sender chooses the message to communicate within a context. Summary: No matter the type or mechanism of communication, every instance of communication must have
5.2 Types of Nonverbal Communication 91 5.3 Functions of Nonverbal Communication 94 . Chapter VI. Chapter 6: Listening . 6.1 Listening Process 101 6.2 Importance of Listening 106 6.3 Barriers to Effective Listening 111 6.4 Improving Listening Competence 118 . Chapter VII. Chapter 7: Communication Climates
Your Communication Skills Guide is a handbook to use when preparing an assignment or for assessment. It is in three parts: Part 1: Academic Skills Gives detailed information about how to structure particular assignments, such as academic essays and oral presentations, and what to include in those types of assignments.
book. In exploring verbal communication, we will essentially be following the . characteristics of communication discussed in Chapter 1. Accordingly, we will talk about how verbal communication is symbolic, involves meaning, is rela-tional, is cultural, involves frames, is presentational, and is transactive. Doing so
communication is a personal process that involves the exchange of behaviours. Invansevich and Matteson noted that Communication among people does not depend on technology but rather on forces in people and their surroundings. It is a process that occurs within people. No matter the type or mechanism of communication, every instance of
A theory can illuminate an aspect of your communication so that you understand the process much more clearly; theory also can hide things from your understanding or distort the relative importance of things. We consider a communication theory to be any systematic summary about the nature of the communication process.
1. Define the process of communication and understand the role of communication in personal and professional success. 2. Explain communication competence and identify your own personal strengths and areas of needed improvement in one-to-one, small group, and one-to-many settings. 3. Analyze a variety of communication acts.
Communication is the exchange of information between a sender and recipient(s). As we will touch on later, good communication will create a dialogue that ensures that the intended message is received and understood. The person who begins the communication discourse is referred to as the giver.
Discussing communication in terms of sender-receiver implies one-way communication. However, human communication often is a two-way process in which each party shares sending and receiving responsibilities. As the quantity of people taking part in a communication increases, the potential for errors in encoding and decoding increases,
make common'. Communication facilitates sharing of common experiences with others. It involves sharing of an idea, thought, feeling or informatinrl with others, which includes thinking, dreaming, speaking, arguing and so on. Thus the scope of communication is very wide. Communication is part skill, part art and part science. It is a skill as it
Types of Communication_ Assignment # 1.pdf - Free download as PDF File (.pdf) or read online for free. Scribd is the world's largest social reading and publishing site.
Whatever the type of communication, its purposes are more or less similar. Given below is a brief account of the various purposes of human communication. 2.2.2 Purposes of cornmunication Every type of communication has a purpose behind it. Such purposes are related to certain needs, and they may be conscious or unconscious. In
Communication is the process of passing information and understanding from one person to another. Keith Davis 2. Communication is any means by which thought is transferred from one person to another. Chappell and Read 3. "Communication is an exchange of facts, ideas, opinions or emotions by two or more persons." W.H. Newman 4.
Communication is at once the cause and the consequence of a powerful world. Development of varied and sophisticated means of communication over a period of time has brought human beings across the globe closer and has also facilitated transmission of thoughts and ideas. The expanse of communication, therefore, is worldwide. And it truly encompasses
Pre-Project Statement Post-Project 5 4 3 2 1 I understand different communication styles. 5 4 3 2 1 5 4 3 2 1 I am aware of my preferred communication style. 5 4 3 2 1 5 4 3 2 1 I understand how my behavior and chosen communication style(s) may impact my interactions with others. 5 4 3 2 1 5 4 3 2 1 I can select or adjust my communication style to fit any ...
Back-to-Back Drawing Activity. worksheet. The back-to-back drawing communication exercise will get your groups and couples working together, talking, and thinking about how they communicate. Groups are split into pairs of "listeners" and "speakers". The speaker will describe an image for the listener to draw, but the listener cannot speak.
1. discrete (bottom-up) 2. global (top-down) 3. interactive (combining discrete and global at the same time) Discrete listening often involves listening for specifi c information (like a number or name), while global listening primarily means listening for the main idea and the corresponding subtopics.
Put your first and last name and the assignment title in the subject line. For example: Maria Ruiz Assignment 1. Your message should address the following: Reasons for taking this class; Your career goals (short term/long term) Familiarity with computer technology; A brief discussion of how you view your current communication skill levels.
OpenStax. OpenStax. 2. Know the types of communications that occur in organizations. In the communication model described above, three types of communication can be used by either the communicator in the initial transmission phase or the receiver in the feedback phase. These three types are discussed next.
communication processes is regarded as consisting of two alternative dimensions, these are. the perceptual dimension and the receptive dimension, communicating the means and control. dimension ...
Organizational communication is based upon the relationship between one's view and. organizing. In accordance to the container approach, it is usually understood as the. transmission of message ...
Mass Media and Communication provides students with inputs related to communication, forms, and types of communication, how different forms of communication can be used to communicate, what kind ...
Course Outcome addressed in this assignment: HS165-1: Illustrate the importance of cultural humility in a health care context. GEL-1.03: Demonstrate college-level communication through the oral delivery of original materials in Standard English.